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Mercure Hotel Berlin am Alexanderplatz

3.0 out of 5.0

Recent guest reviews

The hotel is located just next to the start and finish line and they change the times of the breakfast buffet to accomodate the runners need to eat app. 3 h. before running. Furthermore they change the menu on race day to give a lot of carbs to the runners. Great rooms, good reception, clean but a bit noisy if you open the windows. The beds are singles put together, so you risk falling in the crack :(

I booked the hotel for 6 nights and I was chocked by the staff attitude and hotel services, they are unfriendly, breakfast very very poor and repeated items in daily basis. The only thing is the hotel location, however you have many hotels around with similar price or even less. NOT recommended at all.

The hotel wasn't impressive from the outside but it was very comfortable inside. The staff were helpful and the breakfast was very good. The location was great and I would probably stay there again if I decide to go back to Berlin.

They do provide all that they promise, but are not ready to go a centimeter beyond. Even if rooms are available, and you reach a little early, they just do not believe in allowing you an early check in. Apart from that , a very well located Hotel with all basics provided for.

I loved this hotel. It's a fantastic location, only a 10 minute walk from Alexanderplatz. The public areas are of a very nice standard but we were blown away by out room. We had a suite of rooms with 2 balconies - perhaps not the most luxurious but more than made up for by the spaciousness of the accommodation. Very comfortable beds. The breakfast was wonderful - you could even have bacon and eggs! The dining room is open from 6,30, good if you have an early flight. The staff were exceptionally friendly and helpful. I had booked an early check in wihch meant our room was ready at 10,30 am. We also enjoyed a quiet drink in the bar each evening with superb service.

Arrived at this hotel quite late at night, upon arrival we were greeted by two receptionists (2 older gentlemen) who were very helpful and a credit to the hotel, same applies to the other receptionists the other nights who were also great answering our questions about the city. Yes the hotel is on a main crossing in the city so do expect some noise but nothing too loud, I live in Manchester City and it's nothing different. Great view over the TV tower (if your on the right hand side of hotel) To conclude, a good clean hotel with nice rooms and good staff. Can't comment on food as we ate out in the many wonderful local German places out of town. (Breakfast is expensive hence us searching elsewhere) When returning to Berlin this is where I'll be booking.

A liitle bit noisy from the main street. Other than that accourate with hotel accommodation. Good wifi. Nice hotel staff. Very good location, 5 min walking from AlexanderPlatz. Clean room and big. I recommend.

Very good location for staying in the city center. Hotel is old and currently in refurbishment. After it is finished it should be good hotel. I stayed in large nice suite. Breakfast is like in any other Mercure

We have stayed in Mercure for two nights,they had surprising upgraded me to a Suite room, which was very very large.Its a short walk to the Alexanderplatz metro station.Many budget hotels and commercial establishments close by. Though it was old building they were doing some maintenance on the lifts. Check-in was smooth.Staff were friendly.Rooms were kept clean and neat on arrival.Wi-fi was fast. We didn't have breakfast here at it was very expensive. Overall a good stay and helpful staff.

Stayed here for 1 week with my son, so had a twin room which we moved around a bit to make it easy for ourselves. The room was a decent size with an armchair and a small table. Two good lights over the bed which were good for reading at night. The TV was not so good the only English channel was the BBC News channel which just repeats every 1/2 hour. Bathroom good nice shower. Our room was on the 9th floor great view of the city from the balcony. The hotel is about 5 minutes walk from Alexanderplatz which has many bars and restaurants and the U and S train lines. Outside the hotel there are Tram and bus stops within 30 seconds walk so travel around Berlin is very easy from the hotel When we booked we booked room only as breakfast is 18 Euros ( Which would have added 252 Euros on the price if we had used the option of breakfast) which is very expensive even if there is a good selection which there did seem to be when we looked. Next door there is a small café that does rolls and pastries which was more than adequate. The staff were at all times helpful and friendly

Mollstr. 4 Berlin BE

Hotel highlights

  • Walking distance to Alexanderplatz
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Business center

Located in Mitte within a short walk of Alexanderplatz, Mercure Hotel Berlin am Alexanderplatz is within a mile (2 km) of other popular sights such as TV Tower. Each of the 198 rooms at this 3-star hotel includes a balcony, a coffee maker, and a TV. Located in central Berlin, the hotel is also near Checkpoint Charlie Museum and Brandenburg Gate.


Dining

Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM. At the end of the day, unwind with a drink at the bar/lounge.


Rooms

Mercure Hotel Berlin am Alexanderplatz's 198 rooms are soundproofed and provide balconies, coffee makers, and safes. TVs come with cable channels, and guests can stay connected with free WiFi. Hair dryers, phones, and ironing boards are also standard.


Property features

Guests of Mercure Hotel Berlin am Alexanderplatz enjoy access to free WiFi in public areas, a business center, and coffee in a common area. Self parking is offered for EUR 17.90 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-in, express check-out, and free newspapers.

Reviews from Trip Advisor

Trip Advisor aggregated rating

58.0% of guests recommend this hotel

Total of 1346 reviews