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Mercure Airport Hotel Berlin Tegel

4.0 out of 5.0

Recent guest reviews

older hotel, poor AC, grumpy staff. AC, shower too small.

The hotel is very close to the airport and they offer a free shuttle. I read some reviews before booking and was slightly concerned about how things will be based on them. I am starting to wonder if all those people that complain stay at 7 star hotels all the time because this hotel was more than adequate. The staff was friendly, the room was clean and bed was comfy. They had toiletries waiting by the bathroom sink (toothbrush, makeup remover - in a sealed bag :) ). Overall, I would stay again if I had to spend another night at Berlin-Tegel airport.

very convenient location right by the airport. early shuttles available for flights in the morning.

You can walk to the airport (or vice versa). Very convenient for a quick one-night stay. Also extremely comfortable.

Had a layover only there for 8 hours. The pillows are terrible, couldn't sleep. Airport shuttle was good.

The hotel was very close to the airport with a FREE shuttle. We didn't find much for free in Europe. We used it to catch the buses to downtown which took about 20 minutes. I do not recommend using the TXL bus as it was packed both ways. We ended up using X9 to the zoo and trains from there. It worked very well. The hotel staff was VERY helpful and most spoke English. We were very thankful since we spoke very little German. While we selected this hotel for it's proximity to Tegel, we were very pleased with the help and advice we received for site seeing. Overall a very NICE PLACE

I just needed a quick stay near the airport so it was nice that the hotel offers free shuttle service - about a 5 minute drive from the hotel. When I checked in, I was told that breakfast was included, so I was surprised to receive a 20 euro charge when I checked out.

My husband stayed there and was charged double for breakfast service even being by himself at the hotel. At our previous stay at the same hotel the breakfast was included in our room rate. This time nobody informed him the breakfast is not included. Very disappointing!

The hotel met my expectations. Excellent location next to Tegel.

I have a Problem with shuttle service from the airport. Even after call from my side the Bus didn’t come. There was no welcome gift which was offered on the website. Even the mini-bar was empty. There are no tee and instant coffee and jug for hot water in the room. The price for water is too high - 4euro per liter. These issues are implausible for 4 stars hotel.

Since we were flying out early in the morning, this was a great location. The restaurant in the hotel was very good for the price. The room was clean but the bath towels were thin.

missed my flight - nice hotel near the airport - the shuttle took a long time to pick me up - wifi costs an ar and a leg

We booked this hotel because we wanted one night of rest from our incoming international flight before catching a morning flight to Copenhagen. The deciding factor was the availability of the airport shuttle bus. Everything worked perfectly, the shuttle arrived quickly, the check-in was efficient and the restaurant was a pleasant surprise. We will book this hotel again upon our return through Berlin.

5 minutes from TXL, this is the 2nd time we've stayed at this hotel. It's nice, the staff are friendly, the shuttle is convenient, efficient and free. After a week with friends/family in Germany in the heat, we were looking forward to a cool night's sleep, since we are American and accustomed to A/C. Thankfully, the night did cool off and we were able to open the window, because the advertised air conditioning did not work well. To be fair, I'll say we did not report this, since we were exhausted, and know Germany does not customarily use A/C, so the hotel didn't have the opportunity to respond. Overall it was a good stay, however we may reconsider using them again and opt for a hotel that advertises A/C for our next trip, depending on the season of our next trip.

I would give this hotel 3.5 stars. I gave it the extra 1/2 star due to its location (if you need to be readily near the airport, I don't think you'll find anything better.) Staff were decent. Restaurant waiter asked for a tip. There was a dead fly and some hair left in the bathroom. Apart from that, decent place but not great.

We chose this hotel mainly because we were looking for something close to the airport for our early Departure of 6am. No need to as the airport shuttle doesn't leave the hotel until 4:45 am,(wasn't aware of this when we booked the room) which would of not given us enough time to go through security and such on an international flight. The rooms were not as clean as we would of liked, but we were only there for one night. Restaurant at the hotel had a very limited selection. Front desk personnel was nice, called us a taxi at 3 am and made sure the airport doors were open at that time.

Very conveniently located by the airport, but in a beautifully wooded, and surprisingly quiet area. The airport shuttle is very convenient. Downtown Berlin is easily reached as well. It is my favorite hotel for a short stopover in Berlin.

I thought I was going to be smart and get a hotel next to the airport for an early morning flight. The big mistake was taking public transit to this hotel from Berlin's city center. I ended up lugging my bags around for a mile and a half alone in the dark next to a freeway. So once I got there, I was stuck there. And the wifi is not free, which seems ridiculous for the price you're already paying for a standard room. But, accessibility was the big issue for me. Also, the earliest free shuttle to the airport leaves at 5am, which worried me because I had a 6am flight with bags to check. While it only takes five minutes to get to the airport, if there had been a long line for check-in or security, I would have been out of luck. It would have been less expensive and less stressful to simply reserve a taxi to take me to the airport from the city center early in the morning. One positive note - they do actually serve really good wine at the restaurant. This is the second hotel I reserved through this site and both were a disappointment.

Being close to the airport is the best you can get as a business traveller. It helps to stay away from the hustling downtown. The rooms are nice and comfortable

We chose this hotel because of its proximity to Tegel airport. Although close to the airport, it is located in a quiet, wooded park. Their shuttle service is excellent. The hotel restaurant was surprisingly excellent. We will stay there again for sure.

Kurt-Schumacher-Damm 202 Berlin BE

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Fitness center

Located in Reinickendorf, Mercure Airport Hotel Berlin Tegel is within a 15-minute drive of popular attractions such as Schloss Charlottenburg and Olympic Stadium. This 186-room, 4-star hotel has conveniences like free in-room WiFi, a free airport shuttle, and a fitness center. Near the airport, the hotel is also close to Deutsche Oper Berlin and Grips-Theater.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in international cuisine. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is available for a fee.


Rooms

Mercure Airport Hotel Berlin Tegel's 186 soundproofed rooms provide minibars, coffee makers, and free newspapers. Guests can expect to find free WiFi and wired Internet, plus TVs with satellite channels and pay movies. Bathrooms have hair dryers, free toiletries, and bathrobes. Other amenities include safes, phones, and desks.


Property features

At Mercure Airport Hotel Berlin Tegel, guests have access to a fitness center, a sauna, and free WiFi in public areas. If you drive, self parking is EUR 18 per day, or you can take advantage of the free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 11 meeting rooms, conference space, and a business center.

Room options

Superior Room, 1 Double Bed

Full 1 | Sleeps 2

Standard Room, 1 Double Bed

Full 1 | Sleeps 3

Standard Room, 1 Double Bed

Full 1 | Sleeps 2

Guest reviews for Mercure Airport Hotel Berlin Tegel

Everyone (7) Couples (23) Business (10) Family (5) Other (8) Friends (2)
2

close to airport!

Everyone

older hotel, poor AC, grumpy staff. AC, shower too small.

By on May 21, 2017

5

would stay again

Everyone

The hotel is very close to the airport and they offer a free shuttle. I read some reviews before booking and was slightly concerned about how things will be based on them. I am starting to wonder if all those people that complain stay at 7 star hotels all the time because this hotel was more than adequate. The staff was friendly, the room was clean and bed was comfy. They had toiletries waiting by the bathroom sink (toothbrush, makeup remover - in a sealed bag :) ). Overall, I would stay again if I had to spend another night at Berlin-Tegel airport.

By on Apr 25, 2017

4

close to the airport

Everyone

very convenient location right by the airport. early shuttles available for flights in the morning.

By on Apr 9, 2017

5

location, location, location

Everyone

You can walk to the airport (or vice versa). Very convenient for a quick one-night stay. Also extremely comfortable.

By on Oct 4, 2016

3

pillows - terrible!

Everyone

Had a layover only there for 8 hours. The pillows are terrible, couldn't sleep. Airport shuttle was good.

By , from Stockholm on Aug 5, 2016

4

nice place

Everyone

The hotel was very close to the airport with a FREE shuttle. We didn't find much for free in Europe. We used it to catch the buses to downtown which took about 20 minutes. I do not recommend using the TXL bus as it was packed both ways. We ended up using X9 to the zoo and trains from there. It worked very well. The hotel staff was VERY helpful and most spoke English. We were very thankful since we spoke very little German. While we selected this hotel for it's proximity to Tegel, we were very pleased with the help and advice we received for site seeing. Overall a very NICE PLACE

By , from Oak Ridge, TN. on Jun 4, 2016

3

close the txl for a short stay.

Everyone

I just needed a quick stay near the airport so it was nice that the hotel offers free shuttle service - about a 5 minute drive from the hotel. When I checked in, I was told that breakfast was included, so I was surprised to receive a 20 euro charge when I checked out.

By , from Minneapolis, MN on May 19, 2016

3

breakfast

Couples

My husband stayed there and was charged double for breakfast service even being by himself at the hotel. At our previous stay at the same hotel the breakfast was included in our room rate. This time nobody informed him the breakfast is not included. Very disappointing!

By on Aug 25, 2015

5

stop over at tegel

BusinessTravelers

The hotel met my expectations. Excellent location next to Tegel.

By on Jun 7, 2015

4

business trip

BusinessTravelers

I have a Problem with shuttle service from the airport. Even after call from my side the Bus didn’t come. There was no welcome gift which was offered on the website. Even the mini-bar was empty. There are no tee and instant coffee and jug for hot water in the room. The price for water is too high - 4euro per liter. These issues are implausible for 4 stars hotel.

By on Mar 12, 2015