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IntercityHotel Berlin Ostbahnhof

3.5 out of 5.0

Recent guest reviews

Great location; clean, comfortable rooms; friendly, accommodating staff

This was just perfect. The location is ideal and it's the second time I've stayed there.

Very nice location, free transit in Berlin included. Very clean. No Ac, staff were not very helpful, poor wifi, (for a tourist is very important).

Conveniently located near Ostbahnhof train station, in fact you can enter the hotel from the train station. There are quite a few choices for breakfast in the train station and also a supermarket and a restaurant. The hotel is very clean and quiet. Our room was basic, size was OK and the bed comfortable. A flat TV and a small refrigerator/minibar make your stay more pleasant. The bathroom was nice but no other toiletries than liquid soap. The towels were kind of thin and worn out and strange, only 3 towels (one large and 2 small) for a double room accommodating 2 persons. The hotel overlooks the East Side Gallery, one of the remaining sections of the Berlin Wall. A pass for public transport is included in the room rate, huge advantage in a city as large as Berlin. All together, a good value for the money paid.

Hard to beat the location - right in the station. Highly Recommended.

The location of this hotel was perfect. Rooms were basic but clean. Staff was ok, seems that customer service is not a top priority in Berlin, with that said of all places I visited my hotel seemed to be the most accommodating so I give them kudos for breaking the Berlin mold. Great deal for the price.

The location is very convenient to all the major attractions. Berlin wall is just minutes away by walk. The staff is very polite, courteous, and go out of their way to help. We cannot say enough good things about them. Couple of suggestions for improvement. (a) It will be good to have cable channel CNN in the room. (b) It seemed that the water in the shower stall was draining somewhat slowly. It may be good to check this out.

Nice, convenient hotel, very close to East Side Gallery. The free train pass helped get us on our way quickly especially since the hotel is pretty much inside a large train station. The front desk staff spoke perfect English and was extremely helpful with recommendations. The rooms were nice. This is a good hotel, which was reasonably priced.

Booked this for one night at the end of a Bike/Barge trip in Early June. Hotel very convenient at the Ostbanhof train station. Great if you are lugging baggage. Didn't get the room I needed and asked for when booking online. Room did not have A/C which was even a bit of a hassle in the cooler weather, but not too bad. beds typical European with firm mattress, just a duvet sheet and really sad pillows. Bathroom sufficient and good shower head. No room to relax in room, just bed and chair. Charge for wireless which was weak anyway. Staff was very helpful and courteous and fluent in English. Restaurant/bar was closed for the evening due to a private function which was a bit inconvenient as we just wanted to eat and crash. But staff pointed to a great spot that was just a few train stops away so it worked out fine. Right next to the east side gallery which was worth seeing (street art on the wall that's still standing) and was perfect to do before we checked out the next morning. Lots of conveniences with the fairly large train station. Didn't notice any train noise at night either.

This hotel has a great location - right inside the Ostbahnhof which allows you to get in and out of town easily! Clean rooms, friendly staff - great for singles, couples, friends!

Room options

Business Room

Full 1 | Full 1 | Sleeps 2

Business Room, 1 Queen Bed

Full 1 | Sleeps 2

Superior Room, 1 Queen Bed

Queen 1 | Sleeps 2

Guest reviews for IntercityHotel Berlin Ostbahnhof

Everyone (3) Couples (3) Business (1) Other (1) Friends (2)
5

wunderbar!!!

Everyone

Great location; clean, comfortable rooms; friendly, accommodating staff

By on Sep 2, 2017

5

location location location

Everyone

This was just perfect. The location is ideal and it's the second time I've stayed there.

By on Dec 18, 2016

2

nice location

Everyone

Very nice location, free transit in Berlin included. Very clean. No Ac, staff were not very helpful, poor wifi, (for a tourist is very important).

By , from Montreal, Canada on Sep 1, 2016

4

good hotel, fair price.

Couples

Conveniently located near Ostbahnhof train station, in fact you can enter the hotel from the train station. There are quite a few choices for breakfast in the train station and also a supermarket and a restaurant. The hotel is very clean and quiet. Our room was basic, size was OK and the bed comfortable. A flat TV and a small refrigerator/minibar make your stay more pleasant. The bathroom was nice but no other toiletries than liquid soap. The towels were kind of thin and worn out and strange, only 3 towels (one large and 2 small) for a double room accommodating 2 persons. The hotel overlooks the East Side Gallery, one of the remaining sections of the Berlin Wall. A pass for public transport is included in the room rate, huge advantage in a city as large as Berlin. All together, a good value for the money paid.

By on Oct 4, 2015

4

awesome location great value for miney!

BusinessTravelers

Hard to beat the location - right in the station. Highly Recommended.

By on Mar 17, 2015

4

good experience

Singles

The location of this hotel was perfect. Rooms were basic but clean. Staff was ok, seems that customer service is not a top priority in Berlin, with that said of all places I visited my hotel seemed to be the most accommodating so I give them kudos for breaking the Berlin mold. Great deal for the price.

By on Aug 30, 2013

4

enjoyable stay

Couples

The location is very convenient to all the major attractions. Berlin wall is just minutes away by walk. The staff is very polite, courteous, and go out of their way to help. We cannot say enough good things about them. Couple of suggestions for improvement. (a) It will be good to have cable channel CNN in the room. (b) It seemed that the water in the shower stall was draining somewhat slowly. It may be good to check this out.

By on Nov 5, 2012

4

nice staff - good location

GetawayWithFriends

Nice, convenient hotel, very close to East Side Gallery. The free train pass helped get us on our way quickly especially since the hotel is pretty much inside a large train station. The front desk staff spoke perfect English and was extremely helpful with recommendations. The rooms were nice. This is a good hotel, which was reasonably priced.

By on Oct 8, 2012

3

intercity hotel berlin - fine for a night

GetawayWithFriends

Booked this for one night at the end of a Bike/Barge trip in Early June. Hotel very convenient at the Ostbanhof train station. Great if you are lugging baggage. Didn't get the room I needed and asked for when booking online. Room did not have A/C which was even a bit of a hassle in the cooler weather, but not too bad. beds typical European with firm mattress, just a duvet sheet and really sad pillows. Bathroom sufficient and good shower head. No room to relax in room, just bed and chair. Charge for wireless which was weak anyway. Staff was very helpful and courteous and fluent in English. Restaurant/bar was closed for the evening due to a private function which was a bit inconvenient as we just wanted to eat and crash. But staff pointed to a great spot that was just a few train stops away so it worked out fine. Right next to the east side gallery which was worth seeing (street art on the wall that's still standing) and was perfect to do before we checked out the next morning. Lots of conveniences with the fairly large train station. Didn't notice any train noise at night either.

By on Jun 4, 2012

5

awesome!

Couples

This hotel has a great location - right inside the Ostbahnhof which allows you to get in and out of town easily! Clean rooms, friendly staff - great for singles, couples, friends!

By on Jul 30, 2009