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InterContinental Berlin

5.0 out of 5.0

Recent guest reviews

I stayed at the InterContinental for a medical convention. The hotel is located a short walking distance from the zoo and aquarium as well as some of the shopping centers. The rooms are big, clean, quiet and the decor is up to date. The spa has a gym and a pool, both were included in my booking. Free WiFi, very good breakfast.

The room was nice and spacious and also fully soundproofed but also upon check-in I requested if it was possible not to have any adjacent neighbours and the receptionist was more than happy to fulfill my request as the hotel wasn't fully booked at the time, so block booked the rooms out for the night, now that's what I call 5 star service. Also, the views from the room was very nice and the location was very convenient for transport and nearby shops and places to eat. All the hotel staff were very friendly, helpful and courteous. They always had a smile for their guests and treated us like royalty, I wish other so-called 5 star hotels would follow their example, as not every such hotel lives up to expectations. However, Intercontinental more than lived up to my expectations of 5 star accommodation and was my best night's stay in Berlin by far. I opted for breakfast which I don't normally bother with, usually heading outside for a wider selection. However, I have to say the buffet breakfast was excellent, the food was really good and the table service was good, serving up coffee and tea quickly and even holding my table for me while I grab some food to prevent others from claiming my table. The concierge was very helpful giving out advice about travelling around the city. I'd definitely recommend this hotel to anybody wanting to enjoy their stay in Berlin.

The hotel was perfect. Check in and check out was nice. The area is outstanding. Everything is near you. You can just book and walk to the zoo, aquarium and the beautiful park. Also, the river is near from the park. I am not sure if all the rooms have tea and coffee machine. It is the best choice !

My family stayed here for two nights on a swing through Germany before my daughter started school in Spain. I wanted something close to Kufdam and wasn't sure from the map but it looked convenient. I was so happy to learn that within 7 minutes you will be at the Bikini Berlin and when you cross the street, all the shops were already there. They convinced us at the front desk to take a junior suite as there were three of us. I was hesitant but later realised that since we had 5 big suitcases they figured it right. Breakfast was very good. There was a special breakfast counter for kids where even 3 year olds could get cereal and milk and fruit. I thought this was really cute.

Stayed here in mid July 2017 with friends. My Junior suite was spacious with very nice view over the Zoo & the Church. The breakfast was good with plenty of choices. Loved the fresh orange juice they offered. The Service was below average. But the lady at the restaurant's welcome desk was very motivated and welcoming. We had some drinks at the Marlene Bar, the service there was excellent! The service at the front desk was quite below standard for the intercontinental brand.

Fantastic location . Could see Riechstag from windows. Excellent room service. An impersonal hotel but slickly run. Expensive breakfast! £17 euros.....but train station next door had plenty of cheaper options.

One of the best hotels i've been visiting around the world , rooms are so spacious , room service is great , very nice multilingual staff , location is great and room view was heavenly as it was overlooking the zoo and tiergarten , was a really nice stay

Although not an IHG member I was treated as a VIP. Julian was very kind in finding a room for early check in. The breakfasts were outstanding. Marlene's Bar was a fun place for music, good drinks and fantastic pictures of Ms. Dietrich. My only complaint is the shower floor is very slick-be careful.

Great room, comfy beds. The view of the park was great and yet a great hotel in Berlin for a couple of nights. The extra bed was a great bed and not the usual camper bed you get in some hotels. If I was staying in Berlin again, this is where I would stay. The hotel is close to the U-Bahn and the Train station at the aquarium and the zoo.

O dear! The current cost of a room here is £279 a night. We were booked there by Viking as part of a cruise package. It is fairly central- 5-10 minutes' walk to main square. There are 2 restaurants opposite and the Italian is good. Gym and pool were quite good. Breakfast was superb- incredible choices and huge variety to suit absolutely everyone- and good coffee! Without the breakfast the rating would have been lower. The hotel is huge- massive lobby etc. but pleasant enough. After that sadly it goes downhill. The lifts are fast but the hallways and corridors are dark. The room was dingy; we didn't expect a view but everything was down at heel and very 80's in style. Chipped wooden units and desk and grubby grey and beige carpet- more like a hostel than a hotel of this calibre. The bed was large and clean. There was an over bath shower with oddly positioned controls and no instruction as to how to use them. No drawer space at all and wardrobe space was in the bathroom, open to the steam etc. Toilet cubicle in bathroom. A huge mirror was not well placed and it was easy to turn the wrong way and walk into it. A Tassimo tea and coffee machine plus a kettle were plus points - although again no instructions as to how to use the machine. In - room safe which would take a laptop was provided. A large minibar in the fridge- very expensive of course and locked via reception so if you wanted to use the fridge you had to ask to have it released and empty it (once you had spent ages trying to work out how it opened!). All in all not at all what I would have expected of the brand with the exception of the breakfast.

Room options

Junior Suite

King 1 | Full 1 | Sleeps 3

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Business Room

King 1 | Full 1 | Sleeps 2

Club Suite

King 1 | Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

91% of guests recommend this hotel

Total of 2460 reviews