InterContinental Berlin5.0 out of 5.0
Recent guest reviews
Very nice Hotel! Spacious and very clean rooms. Welcoming and friendly staff (Thanks to the concierge - Kevin - for the restaurant reccomandation). Breakfast is amazing, we loved it! Location is good as well! Not far from metro station to the city center (direct connection), quiet... We didn't have time to enjoy the Spa and swimming pool, but we will be back ! :)
It's a beautiful place and in a quiet area. The staff is very helpful and professional. The room was perfect like everything else. The hotel bar "Marlene" is great. It serves nice cocktails and good snacks. I would love to stay at Intercontinental Berlin again.
After a very short two night weekend stay at the Intercontinental Berlin hotel, I came away feeling very satisfied. Firstly, the location of the hotel is close to Zoological Gaarten station, so very easy access to public transport (both subway and bus, including the express bus to Tegel airport). I was recognised straight away as a member of the Intercontinental Ambassador program, and had my room upgraded as a result. The staff are generally courteous and very helpful. The room itself was excellent; very clean and tastefully decorated is what is quite a modern hotel. There is also an Executive Lounge for those who have access to it as part of their room rate. Breakfast is held in the restaurant on the ground floor (or in the Executive lounge if you have access to it). It can get very busy in there if you go for breakfast after around 8.30am. Saying that, the food choice is excellent and caters for many different nationalities. There is an indoor pool (complete with pool bar) and health club on the lower floors, which can be very peaceful and relaxing at quieter times of the day. A sauna and steam room is also available. One thing to note - the hotel is also home to a large convention / exhibition centre, and if staying during the week, can be very busy with delegates. Don’t be put off by this, though as levels of comfort are still very high.
A really great hotel, spacious rooms, amazing views of the city and zoo, great staff, great food and just perfect overall. It is the place to stay in Berlin, very good food as well, nice breakfast, free wifi, the gym is a bit small but better than nothing.
I have stayed a couple of times here and it has delivered both times. The quality of the hotel and ambience is excellent. Check is is very pleasant and efficient. The staff are friendly and accommodating. Location is good but it is a fair walk to many of the tourist sites. However, if you travel by Taxi it is fairly easy to get to most key destinations. There is a large park and zoo nearby. I like to run in the park but it can be a little disorientating so make sure you remember your path. (Don’t leave breadcrumbs as the birds will get them ;) )! Room wise they are up to the usual IHG standard so no complaints there. Lunch and Breakfast is good quality and has a nice selection. Overall I would recommend the Hotel.
The left side of the hotel is renovated and offers a nice "Marlene Dietrich" bar to relax in the evening....but before this, you have to try the big wellness area. It's a good choice for events & huge business meetings.
I was lucky enough to have a junior suite - which was fortunate because I was there for a week. Very chic and modern layout, perfect for a longer, working stay. Excellent service, in every aspect from check-in to room upkeep to bellhop to waitstaff at the meeting. Fantastic location - close to everything (although the bitter cold on January may make you wish to take taxis to major tourist attractions.) Of the three high-end hotels I've stayed in for large meetings (+90 people)in Berlin, this one was the best equipped to handle a very high level of service.
Very good hotel, but they definitely have problems with bills/charging. They blocked 3 amounts on my credit card. When I contacted hotel (2 weeks after check-out), they unblocked one amount. But 2 other remains blocked for 45 days! This is unbelievable, I can not imagine reason why hotel could charge you 45 days after you leave it.
We booked for a special occasion - Birthday. We also got a complement from the hotel, which was very kind of them. Clean rooms and spa area, friendly staff, and really 5-star hotel service. Very good cosmetics in the Spa. Unfortunately we did not use any breakfast option. Maybe next time! We enjoyed our stay very much!
I had heard a lot about the Intercontinental Hotel in Berlin, being a favourite for some of the high flyers visiting the city. And, with a decent last minute deal of around 100 euros for the night (including breakfast), and considering my anniversary was coming up, I gave it a go. And I don't regret it at all; the Intercontinental is a super hotel. However, there are some drawbacks which just stop it from being one of the best hotels I have seen. First up, the positives. I could not fault the cleanliness of the hotel at all; it was spotless everywhere. The service was also fantastic, with welcoming reception staff, fun kitchen staff, and great room service (who brought my fiance and I a free bottle of champagne as it was our anniversary). The room was spacious, comfortable, and plenty big enough for two people, or a solo person on a long stay. The decor was a little catered towards business travellers, but it was still cosy enough to warrant higher marks. Bed was comfortable and, despite facing the main road, we slept very well. Dark room and very little noise from the road. Breakfast was superb - the amount of food on offer was pretty impressive and, while not the most alluring place to sit and eat, we could not fault what was on offer. There are few strict vegetarian dishes (except the wonderful Eggs Florentine) but there is plenty here for a vegetarian. Still not sure if I would call it one of the best brunches in Berlin though, but we'll get onto that in a minute. Spa area was clean, calm, and pretty much what was promised - a slightly chilly pool, a jacuzzi, and a small gym. So what just keeps it off the fifth star? Quite a few small things. Back to the hotel itself - this place is huge. Massive, sprawling place, with big, wide shiny corridors, and cool furniture. However, there were scrapes, marks, and just small bits that could be improved here and there. I know the amount of guests coming through here will lead to some damage, but there were pretty simple things in the room and around the hotel that a lick of paint wouldn't have hurt. By solving these small things, the decor would not look so dated either. The spa area, while apparently award-winning, was pretty small. For a hotel with nearly 500 rooms, it must nearly be impossible to get a space when it is high season. The pool area could perhaps only comfortably fit around 30 people at any time, so I was a little worried for people outside of the season we were there. Similar story with the breakfast area; if busy then I imagine finding a seat, and navigating the buffet, could be a nightmare. We had to wait a while for our eggs to cook, which is not a problem, but this was only with the breakfast area around 50% full. If it is at capacity then there could be problems. The breakfast area also is not very cosy. It feels like you are eating in one room on a ship, and then outside that room in a kind of lobby area. So I have not given it five stars because it is not a very charming place - the small damages here and there, the rather cramped breakfast area, the small yet lovely spa, and so on. All of these things mean the hotel is clean and reliable, but sterile, and a bit personality-less. I admit that one should expect this with such a large hotel, but there were times it was almost eerily spacious, like something from the set of Westworld. Also, we had a really good late deal, and we are glad we picked this over the Pullman nearby. With that said, had the price been beyond 150 euros, there are better boutique or posh hotels in Berlin we would have considered. Still, I would recommend the Intercontinental for the service, the food, and the overall value.
- Walking distance to Kaiser Wilhelm Memorial Church and Victory Column
- Free WiFi in rooms and public areas
- Onsite dining
Located in Tiergarten, InterContinental Berlin is a leisurely stroll from popular sights such as Kaiser Wilhelm Memorial Church and Victory Column. This 558-room, 5-star hotel has 2 restaurants, a full-service spa, and an indoor pool. It's in central Berlin and also close to Brandenburg Gate and Reichstag Building.
Enjoy dining at Hugos Restaurant, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 7 AM to 11 AM.
InterContinental Berlin's 558 rooms are air-conditioned and provide iPod docks, refrigerators, and minibars. TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and bathrobes. Coffee makers, free bottled water, and laptop-compatible safes are also standard.
InterContinental Berlin features a full-service spa, an indoor pool, and a 24-hour fitness center. Valet parking is available for EUR 26 per night, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.
Reviews from Trip Advisor
91% of guests recommend this hotelTotal of 2595 reviews