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Recent guest reviews

Hotel Berlin was in a good location, staff friendly, breakfast was excellent. Not many amenities, i believe they doing some construction. Only negative criticism was the housekeeping was not very good. Otherwise a good hotel to stay at in Berlin, Germany.

The good- The check in staff and the breakfast staff were very friendly and the room looked nice and was clean. The location to a bus stop was great and a metro station was just a 5-7 minute walk! Plus, lots of restaurants right past that metro station! The breakfast had a decent selection and tasted good. The bad- the AC didn’t work. We told them and they said there was a ticket in and then the next day, when it got up to 86F, it still didn’t work. We retold them and they sent someone to clean the filter but that didn’t do anything and it continued to not work the 3 nights we were there. They did provide us with a fan but it was still really hot. The cleaning service only replaced towels, toilet paper, and took some of the trash out. They didn’t take any of the dirty glasses or cups we put on the counter. With them not grabbing any of that, there were a ton of ants! Also, the cleaning staff didn’t replace any of the coffee or coffee cups. The ants were on the bed, in the bathroom, and all over the table. All in all we wouldn’t stay here again and wouldn’t recommend our friends and family here either.

Their artist themes are an interesting and vibrant concept. However, overall, the property felt eclectic and disjointed with little cohesive design. The room was nice and spacious, though inconsistently serviced. Our last day, one of the staff left their keycard in our light, which is somewhat concerning since we weren’t sure if the keycard was universal use. Additionally, a mistake was made when we checked out and they accidentally charged me for someone else’s account, which I didn’t catch until we were at our next destination. I wish they would’ve told us when checking in that we’d already paid for breakfast. I don’t think I’d stay here again, but we loved Berlin.

Centrally located, easy access to public transportation and lovely accommodations even though we arrived at 8AM the staff was great at check in...and then not very helpful. Asked for feminine products - not available, exchange US currency for EU - can’t help, need help getting from Berlin to Dresden for a day trip - scheduled for us with a 15% surcharge and gave such vague directions we missed boarding times and location in both Berlin and Dresden. If you are catering to non-nationals I think a little extra direction would be included.

The hotel is well located close to many shopping centers and the Zoo. The some of the front desk personnel could easily be friendlier and nice to guests.

Clean and greatly organized for the marathon. Supermarket is within walking distance.

It was nice to be close to the train station and cafe Einstein, but not so great being in the red ought district.

Great hotel! Location was awesome, within walking/biking/short taxi ride distance to many things in Berlin. Staff was very friendly and spoke excellent English, they were extremely accommodating in this respect. The hotel room was very clean and was exactly what we needed for our stay in Berlin.

The hotel is located centrally and close by public transportation. Using Berlin‘s well known bus line 100, takes you to many famous sights within 15-20 minutes.

Lützowplatz 17 Berlin BE

Hotel highlights

  • Walking distance to Kurfürstendamm and Berlin Zoological Garden
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Mitte, Hotel Berlin, Berlin is within 2 miles (3 km) of popular attractions such as Potsdamer Platz and Brandenburg Gate. This 701-room, 4.5-star hotel has a restaurant, free in-room WiFi, and a gym.


Dining

This hotel serves as home to a lobby lounge, along with a restaurant that specializes in German cuisine. Get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.


Rooms

The 701 rooms are recently renovated and have an array of amenities, including safes, phones, and desks. 49-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers. In-room massages are available. Change of bedsheets is available on request.


Property features

Guests staying at Hotel Berlin, Berlin enjoy a gym, a sauna, and free WiFi in public areas. If you drive, self parking is EUR 18 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this luxury hotel include conference space, a business center, and express check-out.

Room options

Junior Suite

1 King Bed and 1 Large Twin Sofa Bed | Sleeps 3

Superior Room, Non Smoking

1 King Bed | Sleeps 2

Teufel Suite

1 King Bed | Sleeps 2

Standard Room

2 Twin Beds | Sleeps 2

Guest reviews for Hotel Berlin, Berlin

Everyone (4) Couples (1) Family (4)
4
Family Friends

Hotel Berlin was in a good location, staff friendly, breakfast was excellent. Not many amenities, i believe they doing some construction. Only negative criticism was the housekeeping was not very good. Otherwise a good hotel to stay at in Berlin, Germany.

By on Sep 28, 2021

Review comment responded on Oct 1, 2021

Dear Neil, Thank you for reviewing your recent stay with us. We are glad to know that you appreciated our great location and that our breakfast was a good start to the day. We do try to maintain our high standards, we are sorry for the issue that you mention, we will be sure to address this with our housekeeping. We are delighted to hear that our team looked after you well, thank you for your comments, they have been noted. We hope that you will return on a future occasion. Best regards, Your Hotel Berlin, Berlin Team

3
Family with small children

The good- The check in staff and the breakfast staff were very friendly and the room looked nice and was clean. The location to a bus stop was great and a metro station was just a 5-7 minute walk! Plus, lots of restaurants right past that metro station! The breakfast had a decent selection and tasted good. The bad- the AC didn’t work. We told them and they said there was a ticket in and then the next day, when it got up to 86F, it still didn’t work. We retold them and they sent someone to clean the filter but that didn’t do anything and it continued to not work the 3 nights we were there. They did provide us with a fan but it was still really hot. The cleaning service only replaced towels, toilet paper, and took some of the trash out. They didn’t take any of the dirty glasses or cups we put on the counter. With them not grabbing any of that, there were a ton of ants! Also, the cleaning staff didn’t replace any of the coffee or coffee cups. The ants were on the bed, in the bathroom, and all over the table. All in all we wouldn’t stay here again and wouldn’t recommend our friends and family here either.

By on Jul 10, 2021

Review comment responded on Jul 23, 2021

Dear Guest, Thank you for taking the time to share your review. It is nice to hear that you appreciated our location and our breakfasts. However, we regret to hear that your room temperature and cleaning process weren’t up to the standard you would expect from us and we sincerely apologise for any inconvenience caused. We have taken note of your comments and will be addressing this matter immediately to provide improved service in the future. We look forward to welcoming you back in the future. Best regards, Your Hotel Berlin, Berlin Team

3
Partner Couples

Their artist themes are an interesting and vibrant concept. However, overall, the property felt eclectic and disjointed with little cohesive design. The room was nice and spacious, though inconsistently serviced. Our last day, one of the staff left their keycard in our light, which is somewhat concerning since we weren’t sure if the keycard was universal use. Additionally, a mistake was made when we checked out and they accidentally charged me for someone else’s account, which I didn’t catch until we were at our next destination. I wish they would’ve told us when checking in that we’d already paid for breakfast. I don’t think I’d stay here again, but we loved Berlin.

By on Jan 3, 2020

4
Family

Centrally located, easy access to public transportation and lovely accommodations even though we arrived at 8AM the staff was great at check in...and then not very helpful. Asked for feminine products - not available, exchange US currency for EU - can’t help, need help getting from Berlin to Dresden for a day trip - scheduled for us with a 15% surcharge and gave such vague directions we missed boarding times and location in both Berlin and Dresden. If you are catering to non-nationals I think a little extra direction would be included.

By on Dec 31, 2019

5
Family with small children Family

The hotel is well located close to many shopping centers and the Zoo. The some of the front desk personnel could easily be friendlier and nice to guests.

By , from MSP on Oct 29, 2019

5
Friends

Clean and greatly organized for the marathon. Supermarket is within walking distance.

By on Oct 1, 2019

4
Everyone

It was nice to be close to the train station and cafe Einstein, but not so great being in the red ought district.

By on Sep 24, 2019

5
Everyone

By on Jun 4, 2019

5
Family

Great hotel! Location was awesome, within walking/biking/short taxi ride distance to many things in Berlin. Staff was very friendly and spoke excellent English, they were extremely accommodating in this respect. The hotel room was very clean and was exactly what we needed for our stay in Berlin.

By , from Kennesaw, GA - U.S.A. on May 30, 2019

5
Everyone

By on May 8, 2019

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