Nadine at the front desk treated me very bad ! Refused to change my room from accessible to normal without pay extra. Even when expedia called her it doesnt help ! Shame on you hilton ! Nadine attitude so bad she shouldn't approach any customer ! Looks like shes come straight from ARTEMIS club - thats where she work ! I want my money back she ruined my stay !
This is unbelievable that you didnt want to change the room from accesible to normal without a charge ! Shame on you !
I cant understand why there are no premium tv channels !! ? No english - tourists channels. Why its so hard to add from the company channels like hbo. History. Sony. Discovery. It cost so much ??
Location, comfortable beds, good wifi, close to downtown.
Good location. Nice breakfast. Clean room. Nice staff
They were missing the refrigerator and I don’t understand why
Really nice hotel. Front desk staff extremely friendly and helpful. I was allowed to check in very early which was nice after being on a plane overnight. Parking available on site. Very comfortable room and very nice breakfast.
We loved the location, we loved the hotel staff, the cleanliness of the hotel and the comfort of the room. I loooved that they have a real fitness room with WEIGHTS!!! Breakfast was great! We really enjoyed ourselves and I would definitely stay at this hotel again if we go back to Berlin
Located in Charlottenburg-Wilmersdorf, Hampton by Hilton Berlin City West is a leisurely stroll from popular sights such as Kaiser Wilhelm Memorial Church and Berlin Zoological Garden. This 3.5-star hotel has 214 rooms and welcomes guests with free breakfast, a 24-hour fitness center, and free in-room WiFi.
Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Quench your thirst with a drink at the bar/lounge.
All 214 rooms feature electric kettles, free newspapers, and free local calls. Guests can expect to find free WiFi and wired Internet, along with 26-inch LCD TVs. Other amenities include free bottled water, hair dryers, and free tea bags/instant coffee. Housekeeping is available on request.
Guests of Hampton by Hilton Berlin City West enjoy a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. Self parking is offered for EUR 25 per day. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include coffee/tea in a common area, a computer station, and free newspapers.
Nadine at the front desk treated me very bad ! Refused to change my room from accessible to normal without pay extra. Even when expedia called her it doesnt help ! Shame on you hilton ! Nadine attitude so bad she shouldn't approach any customer ! Looks like shes come straight from ARTEMIS club - thats where she work ! I want my money back she ruined my stay !
This is unbelievable that you didnt want to change the room from accesible to normal without a charge ! Shame on you !
I cant understand why there are no premium tv channels !! ? No english - tourists channels. Why its so hard to add from the company channels like hbo. History. Sony. Discovery. It cost so much ??
Location, comfortable beds, good wifi, close to downtown.
Good location. Nice breakfast. Clean room. Nice staff
They were missing the refrigerator and I don’t understand why
Really nice hotel. Front desk staff extremely friendly and helpful. I was allowed to check in very early which was nice after being on a plane overnight. Parking available on site. Very comfortable room and very nice breakfast.
