The room is to semoll for 3person not like the picture
Poor facilities - toilet kept running in one room, so they moved me. Then a big piece of the shower head fell off in the second room. Poor service - I called the front desk at 9pm when the toilet would not stop running. No one answered. So I got dressed, went downstairs and spoke with the front desk. I asked if I called the propper number (listed on the phone), to which they said, yes, but that person went home for the day. Is there another number to call for assistance at this hour? No. I told front desk about the toilet, and they just said, we will give you a new room. No apology, no offer to assist with repacking all of my bags. (And note, I speak German, so all conducted in local language) Poor room cleaning - Dirty cups from breakfast never cleared away. Hair left in the shower from the prior person using the room. Dirt from my shoes in the entry way (because raining outside) never swept away for the entirety of my stay. Terrible breakfast food - Surprisingly, even the coffee from their machines was bad.
The property was new ,contemporary and near public transportation.
Located in Mitte within a short walk of Alexanderplatz, Hampton By Hilton Berlin City Centre Alexanderplatz is within a few miles (5 km) of other popular sights such as Checkpoint Charlie. This 3.5-star hotel has 344 rooms and welcomes guests with free breakfast, a 24-hour gym, and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:30 AM to 11:30 AM. At the end of the day, unwind with a drink at the bar/lounge.
40-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Coffee makers, free long-distance calls, and free local calls are also available.
Hampton By Hilton Berlin City Centre Alexanderplatz features a 24-hour gym, free WiFi in public areas, and a business center. Self parking is offered for EUR 26 per day. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Additional amenities include coffee/tea in a common area, a computer station, and laundry facilities.
The room is to semoll for 3person not like the picture
Poor facilities - toilet kept running in one room, so they moved me. Then a big piece of the shower head fell off in the second room. Poor service - I called the front desk at 9pm when the toilet would not stop running. No one answered. So I got dressed, went downstairs and spoke with the front desk. I asked if I called the propper number (listed on the phone), to which they said, yes, but that person went home for the day. Is there another number to call for assistance at this hour? No. I told front desk about the toilet, and they just said, we will give you a new room. No apology, no offer to assist with repacking all of my bags. (And note, I speak German, so all conducted in local language) Poor room cleaning - Dirty cups from breakfast never cleared away. Hair left in the shower from the prior person using the room. Dirt from my shoes in the entry way (because raining outside) never swept away for the entirety of my stay. Terrible breakfast food - Surprisingly, even the coffee from their machines was bad.
Thank you very much for your visit and your rating. We are pleased that you liked it so much with us, but regret that we could not offer you a perfect start to the day with our breakfast. We have taken your note and are looking into how we can improve. We would be very happy to welcome you again in our house. All the best, your team from Hampton by Hilton Berlin City Centre Alexanderplatz
The property was new ,contemporary and near public transportation.
Dear Leopoldo, thank you so much for your great feedback!
Dear Ahmed, Thank you for your review. I hope your visit with us was pleasant and you enjoy our city. Unfortunately that are room standards for 3 Persons. If your planning stay with us next time, I recommend write us an email. That will help us to find best room for you. I wish you a great holidays. Kind regardsArturs Skribans Hampton by Hilton Alexanderplatz