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Recent guest reviews

The room is to semoll for 3person not like the picture

Poor facilities - toilet kept running in one room, so they moved me. Then a big piece of the shower head fell off in the second room. Poor service - I called the front desk at 9pm when the toilet would not stop running. No one answered. So I got dressed, went downstairs and spoke with the front desk. I asked if I called the propper number (listed on the phone), to which they said, yes, but that person went home for the day. Is there another number to call for assistance at this hour? No. I told front desk about the toilet, and they just said, we will give you a new room. No apology, no offer to assist with repacking all of my bags. (And note, I speak German, so all conducted in local language) Poor room cleaning - Dirty cups from breakfast never cleared away. Hair left in the shower from the prior person using the room. Dirt from my shoes in the entry way (because raining outside) never swept away for the entirety of my stay. Terrible breakfast food - Surprisingly, even the coffee from their machines was bad.

The property was new ,contemporary and near public transportation.

Otto-Braun-Strasse 69 Berlin

Hotel highlights

  • Walking distance to Alexanderplatz
  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Bar/lounge

Located in Mitte within a short walk of Alexanderplatz, Hampton By Hilton Berlin City Centre Alexanderplatz is within a few miles (5 km) of other popular sights such as Checkpoint Charlie. This 3.5-star hotel has 344 rooms and welcomes guests with free breakfast, a 24-hour gym, and free in-room WiFi.


Dining

Free buffet breakfast is served on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:30 AM to 11:30 AM. At the end of the day, unwind with a drink at the bar/lounge.


Rooms

40-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Coffee makers, free long-distance calls, and free local calls are also available.


Property features

Hampton By Hilton Berlin City Centre Alexanderplatz features a 24-hour gym, free WiFi in public areas, and a business center. Self parking is offered for EUR 26 per day. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Additional amenities include coffee/tea in a common area, a computer station, and laundry facilities.

Room options

Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Family Room, 1 Queen Bed with Sofa bed, Non Smoking

1 Queen Bed and 1 Twin Sofa Bed | Sleeps 3

Room, 1 Queen Bed, Non Smoking, Courtyard View

1 Queen Bed | Sleeps 2

Guest reviews for Hampton By Hilton Berlin City Centre Alexanderplatz

Everyone (2) Family (1)
4
Everyone

The room is to semoll for 3person not like the picture

By on Dec 24, 2022

Review comment responded on Dec 25, 2022

Dear Ahmed, Thank you for your review. I hope your visit with us was pleasant and you enjoy our city. Unfortunately that are room standards for 3 Persons. If your planning stay with us next time, I recommend write us an email. That will help us to find best room for you. I wish you a great holidays. Kind regardsArturs Skribans Hampton by Hilton Alexanderplatz

1
Business Business

Poor facilities - toilet kept running in one room, so they moved me. Then a big piece of the shower head fell off in the second room. Poor service - I called the front desk at 9pm when the toilet would not stop running. No one answered. So I got dressed, went downstairs and spoke with the front desk. I asked if I called the propper number (listed on the phone), to which they said, yes, but that person went home for the day. Is there another number to call for assistance at this hour? No. I told front desk about the toilet, and they just said, we will give you a new room. No apology, no offer to assist with repacking all of my bags. (And note, I speak German, so all conducted in local language) Poor room cleaning - Dirty cups from breakfast never cleared away. Hair left in the shower from the prior person using the room. Dirt from my shoes in the entry way (because raining outside) never swept away for the entirety of my stay. Terrible breakfast food - Surprisingly, even the coffee from their machines was bad.

By on Oct 1, 2022

Review comment responded on Oct 7, 2022

Thank you very much for your visit and your rating. We are pleased that you liked it so much with us, but regret that we could not offer you a perfect start to the day with our breakfast. We have taken your note and are looking into how we can improve. We would be very happy to welcome you again in our house. All the best, your team from Hampton by Hilton Berlin City Centre Alexanderplatz

5
Family

The property was new ,contemporary and near public transportation.

By on Jul 10, 2022

Review comment responded on Jul 14, 2022

Dear Leopoldo, thank you so much for your great feedback!

4
Everyone

By on Jul 4, 2021

Hampton By Hilton Berlin City Centre Alexanderplatz

Otto-Braun-Strasse 69, Berlin, 10178
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