Grand Hyatt Berlin5.0 out of 5.0
Recent guest reviews
Overall, I enjoyed my stay there. The room was nice and the staff very friendly and helpful. The room setup was a bit weird - the closet was in the bathroom - but since I was by myself it didn't matter much. The shower/bathtub combination was the best feature. I didn't want the shower to end :) The only thing that soured the experience a bit was the fact that the bedside lamp did not work. I reported it the first night I checked in and was told it will be fixed the next day which was fine. When I came back the next evening it was not fixed. I called again and was told it will be fixed the next day. The guy came the next morning while I was in the room and since the door was locked, he left again. Turns out he didn't think to come back later since when I came back that evening, the lamp was still not fixed. Day 3. I called again and was told it will be fixed. I came back that evening and there was a card saying it can't be fixed. What? So it can't be replaced either? I went down to reception the next day and asked about it and I was offered to move a room which was too much of a hassle so they told me they'll handle it. I came back that evening and finally the bedside lamp was working. Interestingly enough the next day it stopped working again at which point I was simply to discouraged to try again. I checked out the next morning. Not sure why it was so hard to fix or replace a bedside lamp. I was not offered any compensation for the inconvenience.
We've stayed for 5 nights, everything was completely perfect!
Perfect Location. very helpful staff. great rooms. would recoomend chosing a high floor if you want to escape some of the street noise.
- Walking distance to Potsdamer Platz
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
Located in Tiergarten within a short walk of Potsdamer Platz, Grand Hyatt Berlin is within a mile (2 km) of other popular sights such as Brandenburg Gate. This 342-room, 5-star hotel has 2 restaurants, a full-service spa, and an indoor pool. It's in central Berlin and also close to Checkpoint Charlie Museum and Reichstag Building.
This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. Start each morning off right with buffet breakfast served for a fee.
The 342 rooms are air-conditioned and have an array of amenities, including MP3 docks, minibars, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with satellite channels and pay movies. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and bathrobes. Other amenities include free newspapers, free bottled water, and safes.
At Grand Hyatt Berlin, guests enjoy a full-service spa, an indoor pool, and a 24-hour fitness center. Parking is EUR 20 per day (EUR 5 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available on request) for EUR 110 per person one-way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and a rooftop terrace.