DORMERO Hotel Berlin Ku'damm4.5 out of 5.0
Recent guest reviews
★ a week ago Very sad stay. My wife and I stayed at this property when it was the Brandenburger Hof and I remember it as an elegant place. Unfortunately, the Dormero lacks the charm and class of the previous hotel on this site. While I dislike the new theme, modern chic, my real problem was with the cleanliness and decrepitude (the floors were unvacuumed, mold in the shower, areas in need of paint, etc.). The one sink only ran hot water. (I have pictures.) They tout the fact that the minibar items are free of charge. However, there's nothing in it of any real value. When I made my original reservation in August, I found that they charged me for a stay that very day although I wasn't arriving until late October. It wasn't until I checked to find out whether or not I had a reservation that I discovered I'd been charged for a night I never stayed back in August. When I saw the condition of the place I immediately asked to cancel. I was informed they had a 24 hour cancellation policy so I had to stay another night before I could get out of there. If you want to stay in the KuDamm area there are a lot of nice hotels nearby.
Great hotel with good location. Close to shopping centers and shops. Staff is very friendly and smiling and helpful. Rooms are modern and clean. Free wi-fi through all hotel. I suggest this hotel for staying in Berlin.
I spend two nights at this lovely place in central Berlin. The hotel is located at the famous Ku'damm. The staff was very friendly and the room was very clean. They really give you an experience in the room. There's a big TV, a cool LED light design and a free Mini Bar. The place was also very quiet, even though it's in the middle of Berlin. I really loved the place.
Room was good but with a limit view. The staff was nice but the reception staff and the restaurant staff have a habit to disappear for 10-15 minutes and it is no way to call there attention. One day I asked a cleaner for help and got the not so helpful answer "they will come soon just wait". Annoying Location of the hotel is very good.
My new favourite hotel in Berlin. Located just 1.5 blocks away from the Ku'damm, this hotel is in a very quiet area in the middle of a residential area. The rooms have a special touch, but are absolutely quiet and well designed. Unbelievable, but they offer free drinks in the mini bar. I particularly love the beds. They are of superior quality, I rarely slept so well in a hotel. They have an inside court, surrounded by a winter garden, where they serve a breakfast offering everything you might ask for. In the small open court, it was possible to eat outside, very nice now in summer. They serve very good food, too. The Dormero hotel chain is "young", so is the ambitious staff. They are very friendly. And there is even an underground garage.
We stayed three nights in April this year. Very good check in experience, friendly and helpful staff,nice rooms with good amenity's, even free mini bar items. Very good base for your activities, walking distance to Ku damm and metro station Wittenberg Platz from where you can reach all of Berlin. Very good value for money, we will definitely be back.
To me this is not a 5 stars. I'd give them a 3.5 stars. Its a very small place that was going into some renovation, mainly the elevator. One was broken when i was there. The room was very hot. Of course it was hot in Berlin during my stay and the AC couldnt provide any cool air. I had to change room twice because the first room had no AC and the second one no TV !. You don't travel for TV but after a 3 days without tv they finally change me to a room with a TV and a bit of fresh air. I didnt try the restaurant. The service for the most part was not friendly. One employee did his best to help me though but most of them didnt seems to care. The room (those with some decent AC) was comfortable. I cannot recommend this place and i certainly won't go back.
My family and I stayed in this hotel for a week at the end of June 2016 while I was attending a conference. We all absolutely loved it! The room had a sliding door so we could seperate the sleeping areas. There is a huge TV and bed. Also free mini bar which is a fantastic touch. This room is clean, luxurious and central to shops, restaurant and a quick walk to the train station. Highly recommended!
This hotel is in a great location, near the centre but on a quiet street. As we were driving the parking you could pay for under the hotel was appreciated. There aren't many spaces and this isn't guaranteed. The only reason we gave 4 stars not 5 were that we didn't eat there as breakfast and dinner was better value at local restaurants, particularly the one at the end of the road. Also although we had booked and paid for 3 double rooms at the same price, the room for 1 person was much smaller. This wasn't acceptable to us as this visit was for a very special occasion. Although after a wasted hour the manager sorted this out it was a really upsetting start to our trip. Be warned the double rooms vary in size we thoughts one of them was a single without a price reduction. The staff were very friendly and helpful. The hotel was well decorated and furnished. We thought the free drinks in the minibar which were replenished daily were a lovely touch. If we visit Berlin again we would definitely stay here although it wasn't the cheapest option.
I thought the price I paid was a steal considering the various excellent reviews of this hotel. The location of the hotel is ideal for those who value quite surroundings. Its on a quite street with easy access to Kudam Bldv and the metro stations. Maybe 15 mins walk to Kadewe. Within the vicinity there are a few restaurants but at night its quite. You really can sleep well. The hotel exude exclusivity but there seems to be no night activity/events going on despite the plush interiors. Mood lighting in the courtyard for a quite night cap. the hotel does not seem to be busy although when I checked online for an extension for 2 more days in the week, the price has doubled already from when I first booked. The room given to me was quite large for European standard. The bathroom was awkward. With too much sleeping space the shower enclosure is too tight. The toiletries are basic but enough for a short stay. Upon arrival I was advised that the TV in the room was not working and that it will be fixed soon. The wifi was patchy in the room but was strong in the lobby. The next day I reminded the front desk to fix it again and when I came back the night I was told it was. But it wasnt. The Receptionist in the early morning was more concerned about my predicament with the Wifi and the TV not working and he told me he will see if he can move me to a better room. Never happened, but i grant him the effort. There was work going on in the lobby, stair and elevator, but never saw any improvement at all during my stay. The elevator stinks and it could be the padding that they placed which smells. Saving grace is that the corridors are well lighted and smelling better. I told the reception while I was leaving early morning on my 3rd day about the hotel amenities that I did not use and had I not asked he would not have offered to give me a free breakfast. The hotel breakfast is 18Euro which was a bit expensive compared to other hotels in the area (eg, the new Motel One in Upper West Kudam charges 10Euro, though lesser in quantity but has a spacious place at the upper floor with views of the city).
- Walking distance to Kaiser Wilhelm Memorial Church and Berlin Zoological Garden
- Free WiFi in rooms and public areas
- Onsite dining
- 24-hour fitness center
DORMERO Hotel Berlin Ku'damm places you in Berlin City Centre, within a leisurely stroll of popular sights such as Kaiser Wilhelm Memorial Church and Berlin Zoological Garden. This 72-room, 4.5-star hotel has 2 restaurants along with conveniences like a 24-hour fitness center and free in-room WiFi. Located in central Berlin, the hotel is also near Brandenburg Gate and Reichstag Building.
Enjoy dining at one of 2 onsite restaurants including DIE QUADRIGA, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. Start your day off right with buffet breakfast, which is served for a fee from 6:30 AM to 10:30 AM.
DORMERO Hotel Berlin Ku'damm's 72 recently renovated rooms provide free minibar items, safes, and phones. Flat-screen TVs come with first-run movies and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Desks are also included.
Guests staying at DORMERO Hotel Berlin Ku'damm enjoy a 24-hour fitness center, a sauna, and free WiFi in public areas. Self parking is available for EUR 25 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include 4 meeting rooms, express check-in, and express check-out.
Reviews from Trip Advisor
78% of guests recommend this hotelTotal of 367 reviews