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Crowne Plaza Berlin City Centre

4.5 out of 5.0

Recent guest reviews

Allow me to elucidate. On the night of 17 April, Imcompleted a 4 night booking with the above hotel including payment by debit card- no confirmation. 18 April - Dialled their help line 0371 423 4876 and spoke to a pleasant young lady who could not find my booking. So, once more I rebooked and repaid with my debit card. Payment cleared, reference number given. 19 April - Atb1500 hrs I had not received a confirmation so I redialled 0371 423 4876 and once again spoke to a friendly young lady. Gave my reference number and debit card number, but not only coulld she not explain,, but also could not confirm whether my debit card had been debited with the previous 2 bookings. I am 75 years old and could do better with a pencil and notepad!

This hotel was clean, tidy and the perfect place for a city stay The hotel has great transport links and easy to get around from here Shops and restaurants are nearby and hotel breakfast was good Staff were very helpful

Good location, clean throughout, comfy bed, good shower, free WiFi (but unsecured), room provided with a safe. BUT: Watch out for the City Tax which is added to your bill if you are not travelling on business. It is meant to be 5% of the net rate (excluding VAT), but they applied it to the full rate. Since the print-out from the official IHG hotel booking site clearly stated that the quoted amount included all taxes, we queried this with the manager, and the City Tax was discounted in full from our bill. You might want to do the same.

Had a few days with the family to see some of the sights. Hotel was fantastic big rooms and comfy beds close to the shopping. Bit of a walk to Reichstag etc but worth it. Staff in the hotel were very friendly and spoke excellent english.

My room was on the smaller side but was clean and very comfortable. The only complaint was the height of the tub made for a high step to get in, had to be careful stepping out as to not slip. The breakfast spread was great with a huge variety of options.

Brilliant hotel, friendly staff, well situated for trains/buses if you want to do the tourist bits. Good selections of places to eat and great high end and high street shopping. The room was a good size for 3 days and it was very clean.

This is a good business hotel. The rooms were clean and comfy. The bar area was a friendly place to spend an evening following a long business meeting. Great meeting areas with tasty lunches. There is a spa area and pool. Very central with easy access to the ku damm and both Ubahn and Sbahn. KADEWE department store is a few minutes walk away. There is no view and our window looked out to a car park and office block. However, I would stay again- nice hotel with a good breakfast.

Nice rooms with good beds. Staff friendly and helpful. Breakfast had everything you could wish for and of good quality. I stayed there with my teenage granddaughter and she was happy because it is close to shopping. Central.

Nice hotel in a central location, wishing easy walking distance of everything. Whilst in Berlin I would highly recommend a walking tour! Breakfast however was not what I would class as amazing for this standard of hotel. Rooms were clean however and quiet.

our company is a frequent visitor to Berlin, and each time our staff travels, our best destination is Crowne Plaza, it is close to everything, very central location, in addition to the best quality of rooms that provide luxurious experience at a very reasonable price. Staff are very friendly and helpful. Highly recommended.

Nuernberger Strasse 65 Berlin BE

Hotel highlights

  • Walking distance to Kaiser Wilhelm Memorial Church and Berlin Zoological Garden
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Charlottenburg-Wilmersdorf, Crowne Plaza Berlin City Centre is adjacent to Berlin Zoological Garden and within a 10-minute walk of other popular attractions like Kaiser Wilhelm Memorial Church. This 4.5-star hotel has 423 guestrooms and offers conveniences like 2 restaurants, an indoor pool, and a 24-hour fitness center. Also close to this Berlin hotel are Brandenburg Gate and Reichstag Building.


Enjoy dining at Wilsons - The Prime Rib, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.


All 423 soundproofed rooms provide coffee makers, free newspapers, and safes. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. In-room massages are available, and other amenities include ironing boards and desks.

Property features

Guests staying at Crowne Plaza Berlin City Centre enjoy an indoor pool, a 24-hour fitness center, and a sauna. Self parking is available for EUR 24 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, 13 meeting rooms, and a conference center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

78.0% of guests recommend this hotel

Total of 2504 reviews