a&o Berlin Friedrichshain2.5 out of 5.0
Recent guest reviews
The place is nearby ostkreuz metro station at a walkable distance. I stayed there in 2nd week of April and it was undergoing renovation. It was all messy around and dusty. Try to avoid if possible. There are better and cheaper hostels in berlin.
A&o hotel is quite faceless. In spite of the excellent reception and the comfortable rooms they do not seem to have worked out a "concept" as a result not much happens between the guest who are probably all GONE ALL DAY. They have the facility the organization and, so it seems, the budget, to create a better hostel-hotel. Prices are good and it is a good value for money. But since it is boring I don't tend to come back...
You know how booking systems can sometimes be a bit too optimistic about the number of available rooms and beds, which is very frustrating. Despite the very wintery weather, hotels and hostels in Berlin were pretty much booked out. My friends and I almost ended up in two different hostels 2 km away from each other. I wasn't very happy about it, to say the least. Not much of a solo traveller. But the guys from A&O Berlin Friedrichshain saved the day! My compliments to Bozhena from A&O Salzburg for her superb customer service skills when dealing with the customer who's very hard to please (myself). She heard me out and defended her employer's reputation very well. Special thanks to Johnny from A&O Berlin Friedrichshain for being resourceful and understanding. You guys rock! To everyone who's reading this, please try and be a little more appreciative of the good customer service. I certainly don't take this for granted. And by the way, A&O Berlin Friedrichshain is conveniently located. The rooms are nice and cozy. Bed linen and towels are clean. Couldn't recommend it enough!
This hostel is clean, the breakfast is ok, beds are quite good (at least the double beds - the mattresses in the multi bed rooms are a bit hard). The staff are friendly. And mostly it is quiet at night - most windows have a view to the yard, which is a quiet area. the reception area is nice, and students can hang out there and play billiard or get to know others.
We stayed here in December 2016 around the Christmas. The room was clean, the location is really great, Friedrichshain has so many bars and cafes, we were a bit shocked :) And people in the hotel are really kind, I messed up with check-out time and the didn't charge us for those 30 minutes. We will come back! Berlin is my love
Hostel is located close to restaurants and bars, also well connected to central berlin. Ensuit was clean and beds good. No CCTV in building. You have to pay a “bed tax” which is not included in the price. The place is huge with a lot of rooms, but there doesn't seem to be much of an atmosphere. It was much cheaper than anywhere else for a weekend in Berlin though. Given location and price I would stay again.
When I arrived they told me that the reservation was yet to be paid, I told them that I already paid the stay, after a short discussion they called the website and told me that it was a mistake and I did not need to pay. After they gave me a dorm room, I told them that the reservation said single room. They told me that it was an error on the system, and if I wanted to stay in a hotel room instead of a dorm one I would have to pay an extra 143eur for the 2 nights I was going to stay, on top of what I have already paid. I said absolutely not and that I was leaving and filling out a complain, then they told me that I only needed to pay 50eur to get the Hotel room. I said yes because it was way cheaper than going to any other hotel, and because I did not want to lose what I have already paid online. The morning after, a cleaning lady knocked the room's door saying that I should let her clean because I had to check-out that day. I went to the reception to show the receipt of the 50 eur they gave me the day before, then they told me that in the system they had wrongly entered that I was going to stay the 29th and 30th of December, instead of 30th and 31st, and since the 29th was cheaper than the 31st, I would have to pay an extra 60 eur to stay that night, that is, Dec 31st night. At that point I was completely mad, I said no and went to the room to pack everything. When I went to the reception to give back the room's key and to ask for a reimbursement, they told me that actually I could use the room for free that night. So basically the Hotel prompted me for payment 3 times, and backed off when I firmly said that I was not going to pay. It was pretty much a scam. Lastly, I would categorize the room as a bad 2 star hotel.
The hotelpart is ... well ... only a notch up from hostellevel. Not really good, not really bad. If you are only looking for a place to sleep, this is quite affordable and the location definately is the best. Friedrichshain is a lively neighborhood and very interesting. It is only a short S-bahn ride to the center. Do ask for your room not to be right next to the corridor door. This slams and wakes yoy up. We regret not asking for a different room. The breakfast is ok, but gets rwally boring. We expected that there would be a little difference ob the weekend. Breakfast is shared with the hostel guest so be prepared for a lot of noise! All in all - chose it for the location and if you just need a bed to sleep in.
Awesome staff with good location and fast wifi. 3mins walk from station. Easily accessible. Worth the stay. Good location. Can get more discount on price with website then on site booking. 10mins train ride from Alexandra platz
The hostel was a bit dissappointing in general. Firstly, we booked a room for 8 people with bathroom included but when we arrived there was any bathroom. There is only one kitchen really narrow for all people of the hostel which I find ridiculous. Besides, there isn,t any living room where you can eat your food (it is true that you can take it in the terrace, where there are some tables and chairs but what about if it is cold???). Some of the staff could be kinder in my opinion. By the way, I have to say that the location is really good. It takes you 5-10 minutes to the underground and there are a lot of pubs nearly. So the centre of the city is really near you. I would choose this hostel if I were with my friends to enjoy Berlin and not to stay so much time in the hostel but the price for it is good.
- Free WiFi in rooms and public areas
- Laundry facilities
- 24-hour front desk
Located in Friedrichshain, a&o Berlin Friedrichshain is within a few miles (5 km) of popular sights such as Alexanderplatz and Nikolaikirche. This 134-room hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and coffee/tea in a common area. Located in central Berlin, the hotel is also near TV Tower and DDR Museum.
For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10 AM. Quench your thirst with a drink at the bar/lounge.
Guests can enjoy TVs and stay connected with free WiFi. Hair dryers are also included.
Guests of a&o Berlin Friedrichshain enjoy free WiFi in public areas, coffee in a common area, and an arcade/game room. Self parking is offered for EUR 10.00 per day. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and securing valuables. Other amenities at this family-friendly hotel include a library, free newspapers, and laundry facilities.
Reviews from Trip Advisor
45.0% of guests recommend this hotelTotal of 301 reviews