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ARCOTEL John F

4.5 out of 5.0

Recent guest reviews

Rather charmless building and charmless view, but difficult to be closer to seome of the great attractions, especially the Museum Island. The room was vast and comfortable, the staff helpful and smiling ; excellent and abundant breakfast buffet, although quite expensive when not included (and pretty bad coffee, I am afraid).

The hotel is conveniently located on a street that parallels Unter den Linden and is within early walking distance of Museum Island (less than 10 minutes). Bus 147 serves the hotel from the main train station in about 20-25 minutes. My party was greeted promptly upon arrival and Oliver served us well--as did every staff member who we encountered. They knew the area well and even printed bus routes/schedules without being asked to do so. The rooms were spacious, clean, well-appointed, comfortable, and quiet. Each has an over-sized rocking chair. The only disappointment was a very pricey breakfast. While many hotels in Germany provide an extensive breakfast as part of the room fee or for a reasonable rate, the hotel charges €18-22!

Very friendly welcome and attentive staff throughout the stay. Rooms are very nice. Getting ice cubes is easy from the bar. Breakfast the best I have had in Berlin, including fresh strawberries etc. Location convenient with walking distance to many sights and shopping. Sauna and gym free of charge and nice with a view.

Everything was great except the shower head fixture, but when we mentioned it to the reception they immediately fixed it. We really liked the fresh apples in the room every day and the save the bees initiative.

We stayed here for 2 nights. The rooms were very nice and ours included a small stove and sink. The breakfast was well-done and the staff welcoming and attentive. Stefanie, at the front desk, was especially helpful to us in getting directions and offering advice.

I was only in the city for 2 days so I chose this hotel for it's location and rating. It is centrally located and modern and clean. However, upon arrival, they were having issues with programming the room keys. I was asked to wait in the small seating area in the entrance lobby with no estimate of when I can get in my room. I just flew in to Berlin on a redeye flight so I really just wanted to refresh and get settle in. After what seemed to be 20-30 minutes of waiting, I approached the desk again and the problem was not yet resolved. I then had to ask if a staff can get me in my room, only then they offered to accompany me and let me in. I eventually got my keys on my way out. In addition, housekeeping knocked on my door but didn't wait to for me to get to the door to answer. She walked in while I was still naked in my bathroom! Even after this, she still wanted to check my fridge to see if I had taken something and I had to ask her to leave! If not for these 2 items, I would've rated this hotel better. But I just can't get past the little details when it comes to service. That's what sets apart hotels from the others.

What was almost a disaster turned into a wonderful incidence of customer service by front desk clerk Raimond. I booked thru a portal called CTrip but when I arrived at hotel, they informed me they had no rooms and had denied all CTrip bookings. CTrip never informed me but rather was advertising something not available! Raimond remembered a room that I could have (due to a different issue), and saved my day, as there were no rooms anywhere else! Great room, good price but the restaurant was a terrible disappointment. A 20 minute soufflé took 65 minutes!!!

I stayed in this hotel earlier in June to attend a wedding hosted nearby. The location is very convenient for fist time visitors to Berlin and the hotel and amenities are nice, rooms big and comfortable. However, after returning home to London, I realised I had forgotten an expensive bottle of cologne in my room and flagged this the same day to the hotel. They said they had no record of any items having been found by housekeeping. I asked for housekeeping to contact me but they never did. Friends who were still at the hotel also asked but were given the same answer. Given the cologne could only have been in my room it is clear that it was stolen by housekeeping and not reported. Therefore it is further clear that your personal belongings are not safe in this hotel so I would be very cautious staying there.

So well located, bus outside drops you at the Wall Gallery (East side). Cross the street and you're whisked to the Hauptbahnhof in 15-20 minutes. All buses are on time, not crowded and not expensive. Ditto the trams. Quiet area but close proximity to lots of good restaurants. Rooms very comfortable, just as shown in the photos. Breakfasts are very good with plenty of choice for everyone. There are places not too far away where you can buy breakfast if you're on a budget. Reception staff helpful and friendly and speak lots of languages. Would stay there again if we were to return to Berlin.

The Arcotel John F is a lovely place to stay in Berlin, it is centrally located close to underground station and in a quiet area. It was very good value for money with a lovely restaurant which caters for vegetarian's as well as meat eaters. The room was very well appointed with a comfortable bed and excellent shower room. The staff were welcoming and friendly as were the cleaning ladies. Very environmentally friendly and a display in the reception area on the importance of saving bees. Would certainly stay there again.

Werderscher Markt 11 Berlin BE

Hotel highlights

  • Walking distance to Gendarmenmarkt and Galeries Lafayette
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Health club

Located in Mitte, ARCOTEL John F is within a 10-minute walk of popular sights such as Gendarmenmarkt and Galeries Lafayette. This 190-room, 4.5-star hotel has a restaurant along with conveniences like free in-room WiFi and a health club. Centrally located in Berlin, the hotel is also a short walk from Berlin Cathedral and Museum Island.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served each morning for a fee.


Rooms

ARCOTEL John F's 190 air-conditioned rooms provide minibars, laptop-compatible safes, and phones. Guests can expect free WiFi and flat-screen TVs with satellite channels and DVD players. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Video-game consoles and desks are other standard amenities.


Property features

Guests staying at ARCOTEL John F enjoy a health club, a sauna, and free WiFi in public areas. Transportation is made easy with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this luxury hotel include a conference center, coffee/tea in a common area, and a computer station.

Room options

Superior Room, 1 Double or 2 Twin Beds

Full 1 | Twin 2 | Sleeps 2

Junior Suite

Queen 1 | Twin 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

92% of guests recommend this hotel

Total of 1424 reviews