The pictures on the website did not match the reality of the property. There was so much damage including torn screens, caved-in mattress, cabinet doors falling off, unkempt yard, trash strewn around outside, holes in doors, etc. When I tried to get in touch with the rental company they didn't respond until after the weekend was over. We arrived at 4:30 on Friday, and were packed up and left by 10 AM the next day. I am entitled to a refund based on this terrible experience, and I hope the rental people will agree.