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Quality Inn

2.5 out of 5.0

Recent guest reviews

The room was nice and clean beds were comfortable. Nice pillows. We got in late and the staff kindly gave us 5 bottles of water since there was none in machine. We did run out of toilet paper, it surprised me there was no backup. The breakfast was actually pretty good. Overall I would stay there again. The staff was very very helpful..

Room was quite except for dog in room next door. Should put people w animals in one section of hotel

Enjoyed good breakfast. Checkin and reservation first rate. Staff very friendly.

Good hotel, clean and very big king sized room. Mattress could have been better but breakfast was good. Unfortunately it was organized in an "L" shape so it bunched everyone up in the corner and you could not get to items. Bacon was excellent as were eggs.

Room was clean but the floor was very dirty.Great location

The employees were friendly and more than willing to help. Our room was clean and the bed comfortable. Breakfast was good with hot selections as well as cold selections. It was super easy off the high way and back on near gas stations too. I would recommend it.

I booked on line through Orbitz, was emailed my itinerary and confirmation information . When I arrived at the hotel to check in, I was informed that my reservation had been cancelled with no explanation. No manager on site, and no rooms available. I the young woman at the front desk simply told me "I don't know what happened and there is nothing I can do".. I was forced to drive around this very small town looking for another hotel with an available room. It was very frustrating!!!

Staff was great. Only negative in my stay was that the bathtub tile needed the grout cleaned.

We were only at the hotel for 10 hours, mostly to sleep, but it was good.

Hotel clerks at checkin and leaving were courteous. The breakfast was good.

We left our towels on the floor as asked, if we wanted them replaced. We were given new towels but the damp ones on the floor were not taken. No new cups were left. The ceiling had a crack running the entire length of the room and construction grit from the upstairs remodeling filtered onto our beds. They offered to move us but we were exhausted after a day of sightseeing so we passed. We brushed the grit off with towels. I wish we'd taken the room move though as I woke up with painful and swollen eyes. Friendly staff, great breakfast. Shabby room in need of repair but looks to be a work in progress. Weeds and trash all over the landscaping.,

The staff and management went the extra mile to make our stay a great one.

Overall everything was wonderful. The price and value of the room was excellent.

The room was clean, well priced but the thing that sit it above so many others was the staff was courteous. The breakfast was good and the ladies that served it was outstanding.

Hot tub not working and beetles but they were every where do hard to complain

The staff was vary good & nice & the room was clean. The breakfast was Fantastic & so was the cook & sever,vary nice & help full. We will be back for sure in do time. Easy to fine & parking is good to& very good wityh check in & out. The staff is great all four days. THANKS AGAIN

Close to I-10, near Kartchner Caverns and Tombstone. Free breakfast and Wi-Fi, no surprises, which is what we want on long drives

Breakfast was amazing. Staff was very friendly. :)

This was an excellent place to stay. The manager was genuine and personable, efficient and called to make sure we were happy with our room. There were many nice touches to the room and how they did things. Everything is clean, comfortable and the service is above and beyond. - Cathy and Richard

699 N Ocotillo Rd Benson AZ

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located within a mile (2 km) of San Pedro Golf Course, Quality Inn is within 2 miles (3 km) of San Pedro Valley Arts and Historical Museum. This 83-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Vega–Bray Observatory is also a short drive from this Benson hotel.


Dining

Free full breakfast is served each morning from 6 AM to 9 AM.


Rooms

The 83 rooms are air-conditioned and have an array of amenities, including private yards, microwaves, and refrigerators. Guests can expect free WiFi and 25-inch LCD TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, free weekday newspapers, and free local calls are also available.


Property features

At Quality Inn, guests enjoy features like an outdoor pool, a fitness center, and a spa tub. If you decide to drive, there's free parking. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Smoking

Queen 2 | Sleeps 4

Guest reviews for Quality Inn

Everyone (11) Couples (15) Business (1) Family (3) Friends (1)
3

staff was very accommodating but room lacked a few

Everyone

The room was nice and clean beds were comfortable. Nice pillows. We got in late and the staff kindly gave us 5 bottles of water since there was none in machine. We did run out of toilet paper, it surprised me there was no backup. The breakfast was actually pretty good. Overall I would stay there again. The staff was very very helpful..

By on May 23, 2017

4
Everyone

Room was quite except for dog in room next door. Should put people w animals in one section of hotel

By on Apr 12, 2017

Review comment responded on Apr 19, 2017

We apologize for the noise. Next time let the front desk know so we can contact the guest with the dog or we could have moved you to another room. We do apologize and hope you continue to choose Best Western for your travel needs.

5

location very handy

Everyone

Enjoyed good breakfast. Checkin and reservation first rate. Staff very friendly.

By , from az on Mar 25, 2017

Review comment responded on Apr 4, 2017

We are glad you enjoyed your stay with us! We hope to see you again in the future!

4

good hotel

Everyone

Good hotel, clean and very big king sized room. Mattress could have been better but breakfast was good. Unfortunately it was organized in an "L" shape so it bunched everyone up in the corner and you could not get to items. Bacon was excellent as were eggs.

By , from Arizona on Feb 19, 2017

Review comment responded on Apr 19, 2017

Thanks for the good review and for choosing Best Western for your travel needs.

4
Everyone

Room was clean but the floor was very dirty.Great location

By , from chicago Il on Feb 13, 2017

4

nice hotel easy to get to

Everyone

The employees were friendly and more than willing to help. Our room was clean and the bed comfortable. Breakfast was good with hot selections as well as cold selections. It was super easy off the high way and back on near gas stations too. I would recommend it.

By on Jan 30, 2017

Review comment responded on Feb 9, 2017

Thank you for the positive review. Our goal is to make you feel home away from home. Thank you for choosing Best Western for your travel needs.

1

cancelled reservation!!!

Everyone

I booked on line through Orbitz, was emailed my itinerary and confirmation information . When I arrived at the hotel to check in, I was informed that my reservation had been cancelled with no explanation. No manager on site, and no rooms available. I the young woman at the front desk simply told me "I don't know what happened and there is nothing I can do".. I was forced to drive around this very small town looking for another hotel with an available room. It was very frustrating!!!

By on Jan 8, 2017

Review comment responded on Jan 13, 2017

Our whole team would like to apologize for inconvenience this has caused you. There was a communication error between us and the third party that the room was booked through. I hope you found a room and once again please except my sincere apology.

4

great service

Everyone

Staff was great. Only negative in my stay was that the bathtub tile needed the grout cleaned.

By , from Rio Rancho, New Mexico on Dec 10, 2016

Review comment responded on Dec 26, 2016

Thank you for your review. We appreciate your feed back for this allows us to fix things where needed. We hope you continue to choose Best Western for your future travel needs. Thank you

1

paid for a king got stuck with a queen

Everyone

By on Nov 13, 2016

Review comment responded on Dec 12, 2016

Thank you for taking the time to share your recent stay with us. First let me apologize for not meeting your expectations. We appreciate your feedback for this allows us the opportunity to fix things where needed. Thank you and have a good day.

4

close to tombstone, good breakfast!

Everyone

We were only at the hotel for 10 hours, mostly to sleep, but it was good.

By on Apr 20, 2016

Review comment responded on Jan 1, 1970

Thank you for choosing Best Western for your travel needs.