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The Palmer House Resort, an Ascend Collection Hotel

3.0 star property

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Photo gallery for The Palmer House Resort, an Ascend Collection Hotel

Mountain view
Aerial view
Breakfast and dinner served, American cuisine
Suite, 1 King Bed, Non Smoking | Living room | 36-inch flat-screen TV with cable channels, TV
Indoor pool, seasonal outdoor pool, open 9 AM to 9 PM, pool umbrellas

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
5383 Main St, Manchester Center, VT, 05255
  • Place, Lye Brook Falls
    ‪11 min walk‬
  • Place, Battenkill River
    ‪14 min walk‬
  • Place, Manchester Designer Outlets
    ‪15 min walk‬
  • Airport, Rutland, VT (RUT-Rutland Southern Vermont Regional)
    ‪42 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Individually decorated, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(15 reviews)
  • Resort view
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Individually decorated, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(47 reviews)
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Individually decorated, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Individually decorated, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Individually decorated, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Individually decorated, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, Non Smoking

  • Resort view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Manchester Center

The Palmer House Resort, an Ascend Collection Hotel places you within a 15-minute stroll of popular sights such as Lye Brook Falls and Manchester Designer Outlets. This 50-room, 3-star hotel welcomes guests with conveniences like a golf course, an indoor pool, and free in-room WiFi.

What's nearby

  • Lye Brook Falls - 11 min walk - 0.6 miles
  • Battenkill River - 14 min walk - 0.8 miles
  • Manchester Designer Outlets - 15 min walk - 0.8 miles
  • Dana L. Thompson Memorial Park - 19 min walk - 1.0 mile
  • American Museum of Fly Fishing - 4 min drive - 2.0 miles

Getting around

  • Albany Intl. Airport (ALB) - 81 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Willoughby’s Depot Eatery - ‬12 min walk
  • ‪Stewart's Shops - ‬19 min walk
  • ‪Zoey's Deli & Bakery - ‬13 min walk
  • ‪Dunkin' - ‬16 min walk

About this property

The Palmer House Resort, an Ascend Collection Hotel

Guests staying at The Palmer House Resort, an Ascend Collection Hotel enjoy access to a golf course, an indoor pool, and outdoor tennis courts. A stay here includes free parking. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. Other amenities at this golf hotel include free WiFi in public areas, a hot tub, and a seasonal outdoor pool.
Guests can expect free WiFi and 36-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in pillow menus. Patios, sitting areas, and coffee makers are other standard amenities.
Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. An indoor pool, a seasonal outdoor pool, and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Free WiFi
8.8 out of 10, Excellent, 655 reviews
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May 11 - May 12
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Clove + Maple

Things to do

  • 2 outdoor tennis courts
  • 9-hole golf course
  • Fishing
  • Golf clubs/equipment
  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 6 to May 27:
  • One of the swimming pools
  • Hot tub

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 16.49 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 9 AM to 9 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at The Palmer House Resort, an Ascend Collection Hotel.
  • There are no elevators.

Property is also known as

Palmer House Manchester Center
Palmer House Resort Motel
Palmer House Resort Motel Manchester Center
Palmer House Resort Manchester Center
Palmer House Resort
The Palmer House Resort, Ascend Hotel Collection Hotel

Frequently asked questions

Are free cancellation options available at The Palmer House Resort, an Ascend Collection Hotel?

The Palmer House Resort, an Ascend Collection Hotel offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at The Palmer House Resort, an Ascend Collection Hotel?

As of May 2, 2026, prices found for a 1-night stay for 2 adults at The Palmer House Resort, an Ascend Collection Hotel on May 10, 2026 start from $124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to The Palmer House Resort, an Ascend Collection Hotel?

This hotel is located in Manchester Center, just steps from Green Mountain National Forest. You'll also find Manchester Designer Outlets and Battenkill River less than a mile away.

Is parking available on site at The Palmer House Resort, an Ascend Collection Hotel?

Yes, uncovered self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does The Palmer House Resort, an Ascend Collection Hotel include a casino?

No, The Palmer House Resort, an Ascend Collection Hotel doesn't have a casino.

Will I find an indoor pool at The Palmer House Resort, an Ascend Collection Hotel?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. Guests have access between 9 AM and 9 PM and the seasonal pool is normally open from May until September.

What amenities will couples enjoy at The Palmer House Resort, an Ascend Collection Hotel?

This lakeside hotel offers many amenities for couples such as a restaurant and an indoor pool with some guestrooms featuring a fireplace.

Are there hot tubs at The Palmer House Resort, an Ascend Collection Hotel?

No, this hotel doesn't have a spa tub.

Does The Palmer House Resort, an Ascend Collection Hotel have a restaurant that serves breakfast?

Yes, The Palmer House Resort, an Ascend Collection Hotel serves free continental breakfast at Clove + Maple each morning.

Will The Palmer House Resort, an Ascend Collection Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Palmer House Resort, an Ascend Collection Hotel.

Are there connecting rooms at The Palmer House Resort, an Ascend Collection Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to The Palmer House Resort, an Ascend Collection Hotel?

The closest major airport to The Palmer House Resort, an Ascend Collection Hotel is Rutland, VT (RUT-Rutland Southern Vermont Regional), which is 28 mi away (39 minutes by car). Another top airport is Springfield, VT (VSF-Hartness State), which is around 28.7 mi away.

Are there rooms with balconies that I can book at The Palmer House Resort, an Ascend Collection Hotel?

Yes, every guestroom at The Palmer House Resort, an Ascend Collection Hotel comes with a patio and some offer lake and mountain views.

Does The Palmer House Resort, an Ascend Collection Hotel offer wedding services?

Take advantage of the wedding venue at The Palmer House Resort, an Ascend Collection Hotel if you plan to say "I do" during your trip.

The Palmer House Resort, an Ascend Collection Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 440 out of 931 reviews
Rating 8 - Good. 285 out of 931 reviews
Rating 6 - Okay. 115 out of 931 reviews
Rating 4 - Poor. 52 out of 931 reviews
Rating 2 - Terrible. 39 out of 931 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Nice room; wireless didn’t work
Stayed 2 nights in Jan 2026

2/10 Terrible

Stephanie

Disliked: Staff & service, amenities
There was no one in the front office, had to wait 10 minutes for someone to check us in. The room I reserved wasn't available and the staff member wanted to give me a room with a smaller bed without discounting the price with Then we had no hot water for showers, & the television was not working.
Stayed 1 night in Jan 2026

2/10 Terrible

Maggie, Broadalbin

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Toilet was overflowing and needed to call maintenance. He gave us a plunger in case it happened again. We had the king suite with gas fireplace which DID NOT work. One of the bedside lamps did not work. One of the bathroom sinks drained very slow. The worst was yet to come. The heat didn't work. Woke up to freezing 63 degrees in the room, even though I had raised the heat to 75. Had to get out of there quick to warm up in the car and left. For what we paid, there should have been NO problems. In fact, we shouldn't have had to pay for such SUBSTANDARD accommodations. Certainly won't be going back.
Stayed 1 night in Jan 2026

10/10 Excellent

Leah

Stayed 3 nights in Jan 2026

6/10 Okay

Thomas C

Liked: Cleanliness, staff & service
Disliked: Amenities
The room had a leaky toilet, it ran all night. I wish the restaurant and bar was open. It seemed little run down.
Stayed 2 nights in Jan 2026

6/10 Okay

Leigh, Phoenixville

Usually not a “motel” person, but this was a surprise… very spacious and clean. The decor is dated, but amenities are convenient. Staff was friendly.
Stayed 1 night in Jan 2026

10/10 Excellent

Phil

Traveled with group
Liked: Room comfort
Disliked: Cleanliness
Staff is great. Sink in room did not drain. Internet is terrible
Stayed 1 night in Jan 2026

10/10 Excellent

Karen

Stayed 1 night in Dec 2025

4/10 Poor

Christine

Disliked: Cleanliness, property conditions & facilities
The check in staff was kind. The property is not in good shape. The staff seem to keep it as clean as possible but the furniture is very worn. The room had an unpleasant odor. The day we were a truck delivery didn’t arrive
Stayed 1 night in Dec 2025

4/10 Poor

Matthew

Traveled with group
Disliked: Cleanliness, property conditions & facilities
The rooms and facilities were very run down. The room was mostly clean though I definitely wouldn't consider it exceptionally so. The furniture was in rough shape and stained. The pool area, especially the bathroom area was very run down. The hot tub was also full of debris and hair. When we asked for 2 additional towels from the front desk they refused. And while breakfast was promised when we booked the room it was never provided, and a different excuse was used each day as to why there would be no breakfast.
Stayed 3 nights in Dec 2025

10/10 Excellent

Onat

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location.! Spacious and clean room.
Stayed 1 night in Jan 2026

2/10 Terrible

Josie

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
We booked the room via Expedia they took the money. We showed up and they had no room available and told us money would be refunded next business day. Meanwhile we were stuck at 9pm in a tiny no gas town without a room and down 300$+. The kid at the desk offered us a muffin for our woes, then chased us to the car showing his phone which who knows what was suppose to do for us. Expedia needs to not do business. The Hampton inn next town 30m down, said this happens all the time there, so they upgraded us!
Stayed 1 night in Jan 2026

8/10 Good

Helen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spotless and staff was great!
Stayed 1 night in Jan 2026

6/10 Okay

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities
Close to Manchester Center, 30min from Stratton, spacious room. Very friendly staff. While checking in we learned that the facility will close after the ski season for major renovations. We look forward to seeing the updates.
Stayed 1 night in Dec 2025

4/10 Poor

Thanh

Traveled with partner
Disliked: Property conditions & facilities
We didn’t know we need to paid the extra fee for at the end. Hot water on and off. Bed are old and a lot of noise at night
Stayed 5 nights in Oct 2025

8/10 Good

Samantha

Traveled with family and small children
The rooms were nice, my family got randomly upgraded to a suite which was wonderful (highly recommend the suites if you’re traveling with family). The staff was super friendly and responsive. The pool and hot tub leave a bit to be desired-they aren’t well maintained and the hot tub needed a good cleaning. But overall everything was great.
Stayed 1 night in Dec 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Xue Wen

Stayed 1 night in Dec 2025

2/10 Terrible

Stefan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Charged me 17$ resort fee they never told me about it!!!!!
Stayed 1 night in Dec 2025

2/10 Terrible

Matthew

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The photos on the internet do not match this hotel at all. We stayed here for an out of town hockey tournament and pulled up thinking we were going to a beautiful golf resort with super cute cottages. However, we found that the rooms we were given were nothing short of a budget motel and certainly not worth the $300 we paid for. This was a very disappointing stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Marie

Stayed 1 night in Dec 2025

4/10 Poor

Timothy

Traveled with partner
Disliked: Staff & service
We stayed four nights and couldn’t get housekeeping services. I had to go to the office and get fresh towels every evening but they had no hand towels, wash cloths or tissues. Quite disappointing.
Stayed 4 nights in Dec 2025

2/10 Terrible

Aline

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We were placed in a room totally different than selected. Windows did not totally close so the room was cold. It was not very clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Traveled with family and small children
Liked: Cleanliness, amenities
Nice staff, big room, comfortable bed, walking distance to downtown-overall great stay!
Stayed 1 night in Dec 2025

10/10 Excellent

Wojciech

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

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