The Equinox is a historic property that needs to update their rooms. Even though the property is historic, the drawers and closet should be easy to use. The doors to the rooms are extremely noisy opening and closing which makes a lot of noise in the hallway. There was a tremendous electrical storm and the entire region was having issues with electricity but the Equinox engineers did their best to keep the facility running. This was appreciated. Upon checking in we were not told about a ramp into the hotel so my husband had to carry our luggage up the 8 front steps. The bell person showed up after the luggage was in the lobby and on the trolley. Not the type of service expected at the Equinox.
This hotel has sadly given up
This is the third time staying at the Equinox. It is rich in history and charm. The staff is friendly and accommodating.
Way overpriced! Lack of amenities in the room--no coffee maker, refrigerator, microwave. No option to quilt on bed, which was too hot. The long walks from parking to buildings and inside to dining spaces with only 1 elevator was difficult. High marks to the friendly staff. Food and dining spaces were attractive and good.
It’s a gorgeous property- but it’s seriously run down .. sadly .. :-( - the staff at the main restaurant is mostly rude. The breakfast was horrendous to say the least. The spa staff members are so nice same applies to the staff working around the property- engineering- gardeners and the tennis courts staff. Playground is a bit dangerous for kids - the slide is broken - wood is cracking- Out room had poop In the toilet when we arrived / hairs and dog food every where
The Equinox Golf Resort & Spa places you next to Golf Club at Equinox and within a 15-minute walk of American Museum of Fly Fishing. This 49-room, 4.5-star hotel has a golf course, a full-service spa, and 4 restaurants.
Enjoy dining at Chop House, one of 4 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or make new friends at the free manager's reception. Cooked-to-order breakfast is offered for a fee each morning from 7 AM to 11:00 AM.
Guests can expect to find flat-screen TVs with Netflix and pay movies. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include coffee makers, free local calls, and safes.
Guests of The Equinox Golf Resort & Spa have access to a golf course, a full-service spa, and an indoor pool. There's free parking and an area shuttle. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a 24-hour gym, a sauna, and outdoor tennis courts.
The Equinox is a historic property that needs to update their rooms. Even though the property is historic, the drawers and closet should be easy to use. The doors to the rooms are extremely noisy opening and closing which makes a lot of noise in the hallway. There was a tremendous electrical storm and the entire region was having issues with electricity but the Equinox engineers did their best to keep the facility running. This was appreciated. Upon checking in we were not told about a ramp into the hotel so my husband had to carry our luggage up the 8 front steps. The bell person showed up after the luggage was in the lobby and on the trolley. Not the type of service expected at the Equinox.
This hotel has sadly given up
Benjamin, thank you for your review. We value our guests’ opinions and aim to make each experience with us better than the last. I will be sure to pass your feedback along to the other members of our leadership staff so that we can work together to improve future guest experiences. I hope we get to welcome you back to our historic resort for another visit soon.
This is the third time staying at the Equinox. It is rich in history and charm. The staff is friendly and accommodating.
John, I am overjoyed to hear you had a great visit with us here at The Equinox Resort. Everyone from our front desk team to our four-legged Chief Happiness Officer Cooper loved showing you a fantastic time and would be honored to do it again!
Way overpriced! Lack of amenities in the room--no coffee maker, refrigerator, microwave. No option to quilt on bed, which was too hot. The long walks from parking to buildings and inside to dining spaces with only 1 elevator was difficult. High marks to the friendly staff. Food and dining spaces were attractive and good.
Thank you for your feedback. We appreciate your time very much and will be addressing your concerns.
Thanks for staying with us. We appreciate your feedback.
It’s a gorgeous property- but it’s seriously run down .. sadly .. :-( - the staff at the main restaurant is mostly rude. The breakfast was horrendous to say the least. The spa staff members are so nice same applies to the staff working around the property- engineering- gardeners and the tennis courts staff. Playground is a bit dangerous for kids - the slide is broken - wood is cracking- Out room had poop In the toilet when we arrived / hairs and dog food every where
Thank you for taking the time to write and share this review. Please know that the conditions you experienced are not indicative of the type and level of experience we strive to offer. We take your review to heart and will work hard to fix the issue you experienced. We would love to welcome you back to experience the Equinox Resort as it’s meant to be. Please contact us in advance should your travels bring you to Manchester in the future Samantha Cervini (Reservation Coordinator) and Calin Taralunga (Director of Room Operations). Once again, thank you for your feedback.
Donna, Thank you for being our guest. As a historic property, we understand the importance of maintaining modern amenities and functionality in guest rooms, and I appreciate your feedback on this matter. I regret the noisy doors and any disturbances caused in the hallway. Our engineering team worked hard to keep the facility running during the electrical storm. However, I apologize for the oversight in not informing you about the ramp at check-in. We strive to provide exceptional service, and we'll address this matter with our team to ensure it doesn't happen again.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future with an improved experience.