Best Western Sol Belo Horizonte3.5 out of 5.0
Recent guest reviews
I can understand how they have received 4 stars when this was opened in 1998, I can not understand however how were they able to keep those stars while the hotel looks old, rooms are outdated and dirty. This review is based on room 905 Bathroom plumbing doesn't work well. Staff was friendly but inefficient. Towels and bedding is visible old and some are even stained Light feature on the besides are extremely dirty. No welcome package or instructions for the hotel. Wifi was decent At conditioning doesn't have a turn off button (it's broken) and it's always on. There are no extra power outlets for use, in case you need to plug a laptop or a charger you need to unplug the tv or the cable receiver. Hotel policy mandates that you re-key your room card every day "for security purposes" (I have never seen this before) The rooms were expensive for what it provides. Breakfast is of poor quality and variety. I haven't used the restaurant, but staying at the hotel is not what someone wants. The car park is expensive but they do offer valet included. The location was the only advantage. Well, sort of. This was a better area 10 years ago. To me is inexplicable how they are maintaining their 4 star rating.
I booked it with a good discount but the full price it too expensive for what it offers. The room is small, there are almost no outlets, the reservation confirmation didn't make it clear that the parking garage would be charged apart and though the conformation stated that there wouldn't be any other taxes, I spent several minutes at the check-out desk arguing about this. In another words, I had a terrible experience!
The hotel is very well located. You are close to museums, bars, restaurants and the historical center, Remember that Belo Horizont is well known for its cultural lice and lively night at the bars with petiscos mineiros (typical tapas) The breakfast is adequate, the rooms are clean and wifi very rapid.
I have no other words but disgusting. The hotel is old and unappealing. The room felt outdated and dirty. I didn't feel comfortable getting into the bed nor using the shower. The breakfast was pretty unappetizing as well. We had to switch rooms because the room we received was facing the front and it was so loud that it felt as though our room was actually in the street. This hotel definitely does not even come close to a 4 or even 3 star hotel.
Readers please take note - this is the worst review I have ever written. We stayed at this hotel during the FIFA World Cup. It was a busy time so one could forgive many things like - the hotel check-in us into a room that was already occupied, lack of hot water (for 2 days), hotel safety boxes that don't work, general chaos, etc. BUT, what is inexcusable is the role of hotel staff in managing a large and steady flow of local sex workers in/out of the hotel. The hotel lobby is inundated with prostitutes after hours. The concierge has a small blue book with photos of local sex workers and coordinates bookings for guests. It is an expensive hotel and staff are far too busy collecting their commission from local sex workers to actually assist hotel guests. If you are travelling with children please note, this is not a safe and appropriate hotel. The reception and management act with surprise when confronted about this (and seem to blame the night time staff), but there is no way something of this scale could be going on without their consent. There are many other hotel options in BH, better stay somewhere else.
A bit average four star hotel, if compared to some others in center area of BH especially, if compared to some Savassi **** premises. The breakfast was modest, gymnasium a bit too modest, in fact very POOR like pool was non-existant and some reseption staff lacked skill level of politeness and overall professionalism. The rooms were nice, spacious of course without too nice view. ;)
We stayed at the Hotel Sol for two nights, each night separated by four nights on a trip to Tiradentes and Ouro Preto. On each occasion the staff we exceptionally helpful and accommodating. The rooms were well sized with all the usual hotel amenities. The first night it was great, quiet and cool and we slept well. (Pillows are rather hard). The second night was a disaster. It was hot and stuffy and the outside street noise penetrated the room and made sleep difficult. Breakfast was better than Latin American average.
Stayed only one night on a business trip. The check-in and check-out were very quick. The elevator is very fast (few seconds from 10th floor on several runs). The hotel is located in downtown but there is no noise on the 10th floor.
If you are driving by car to this hotel be aware that the underground parking lot is tiny and is full very often. Besides this, they charge you in 25 reais which is an absurd but due the lack of places to park, you are obliged to accept. The rooms are spacious but need to be renovated because they are old with noisy air conditioning. The breakfast is regular, nothing special.
Very old, downtown, it does not look like a Best Western real. High price and not a 4 stars like it promises to be. We had to pay at check for all days even they had our card number. We will not recommend it as it is not cheap at all. Elevator out of order and carpet smells bad. Bad surprise.
- Walking distance to Liberty Square
- Free continental breakfast
- Free WiFi in rooms and public areas
- Outdoor pool
Located in Centro, Best Western Sol Belo Horizonte is next to Belo Horizonte Cultural Center and Museum Inima Paula. This 3.5-star hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. It's in a regional park and also a short walk from Liberty Square and Francisco Nunes Theater.
Free continental breakfast is served each morning from 6 AM to 10 AM.
All air-conditioned rooms feature minibars and phones. Guests can expect free WiFi and TVs. Free toiletries are also standard.
At Best Western Sol Belo Horizonte, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. Valet parking is available for BRL 40.00 per day. Helpful staff is there to provide luggage storage, as well as offer insight about the area. Additional amenities include a 24-hour business center, a computer station, and a terrace.
Reviews from Trip Advisor
64% of guests recommend this hotelTotal of 292 reviews