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Hilton Belfast hotel

4.0 out of 5.0

Recent guest reviews

This is a very standard Hilton hotel which is now 20 years old, and it shows.Our two night stay was OK but lack lustre in many ways.The room was very tired in appearance and amenities.The window looked out onto a blank wall.So no view of the city. Basic bathroom with shower attachment which washed everything but us! Mildew around the bath taps and along the bath sealant. Bed OK but duvet too high a tog rating ( even with air conditioning on). No complimentary water, no slippers or gown (standard in so many hotels these days and expected by most travellers world wide).Not even a bath hat. The bar was OK but not as good as I had anticipated.Breakfast was good and plentiful.At least there is a view of the river Lagan from the restaurant. Staff did their best to be pleasant and helpful.

Stayed in a twin room for three nights, the accomodation was very clean and comfortable. Location good , it's about a 10 minute walk to the town centre and about 20 mins walk to the Titanic exhibition. The breakfast room is lovely and the buffet breakfast was excellent. I found the reception staff very friendly and helpful. They are a credit to the hotel. I would stay here again if I returned to Belfast and would recommend this hotel to friends. Great city break!

The hotel is situated in the city centre and is 10 minutes away from the Belfast City airport. Hotel was clean and service was good. The only let down was not being told of a function in the main restaurant on the first night. Luckily the bar restaurant served food. Food was good even though they tried serving our mains before we got a starter and the Rosè wine we ordered was expensive at £10.50 for a large glass. Breakfast was buffet style with all you can East and was excellent. Hotel did try and make amends for not being able to book main restaurant and must be comended on this. Would gladly stay here again.

Just back after an unpleasant stay at the Belfast Hilton, from the get go we knew things were going to go down hill. It was the familiar story - Special Occasion - night away- could have picked any hotel but you guessed it - THE HILTON was the choice made (more on brand - than anything else). Receptionist Eileen very slow and did not strike us as a front of house person. After we eventually negotiated reception, the room was the next disappointment - very basic, very dated, bathroom - top of tap coming off, help rail in bath coming off the wall (wall plug exposed). The mattress was as hard as a rock, pillows very soft - and not allergy friendly!! Very bad nights sleep No biscuits to have with the coffee - no complementary bottles of water. Staff very rude throughout the Hotel, the only exception being Tedy who works in cables lounge/bar. Not very good value for money stayed in better 3 star hotels - serious review needs completed within the hotel as standards lack in all departments.

This is a very comfortable hotel, lots of room and quiet sleeping on heavenly bed. Clean, well maintained with friendly staff ready to help if required. First night we had a group meal and service was a bit disorganised. Guests on our table waiting for last person to be served with same meal delivered at the beginning. Not one course but all three which was disappointing and shocked that would happen at Hilton. Next morning, Jareed’s service at breakfast was fantastic, polite and ready to please with any asking. Cleaning finished plates and fresh pot of coffee was no bother at all. 10/10 for your service sir. All in all a memorable stay and would return

We will definitely not return. Room was just okay, very outdated. It was freezing and the temperature control was ancient and did not work. Television was old and remote barely functioned. Stained carpets and window sills. I give the room a C- Hotel bar wickedly overpriced, slow service, server inexperienced. Food so so. On Easter Sunday we slept in a bit and there was no sign on the door. A staff member walked in without knocking and caught me unawares, just out of the shower. MORTIFYING! We came back from Easter dinner to a nasty note accusing us (vieled) of smoking in our room. Seriously!!!!! We most certainly were not. Lovely way to return from Easter dinner to receive a threatening letter!!! Ruined our Easter! We most definitely will not stay there again.

We booked this hotel at the last minute, over the mid-term break. I have to say that I generally dont't rave about Hotels as they, to me, are pretty much all the same, in Ireland, IMO. This hotel however is not like other hotels. The level of service, and professionalism of all of the staff, from the Main reception, Dining(restaurant/breakfast), housekeeping, and concierge, is second to none. I have yet to find a hotel that genuinely cares about client services that way this hotel does. We initially were to stay only one night, but ended up staying a second, because we were so impressed with this establishment. The staff made our stay extremely relaxed and enjoyable. They also organised our black cab tour of the troubles area's, and gave us good advice regarding places of interest. I could keep going on about this hotel, but I would suggest to anybody visiting Belfast(a smashing city to visit-by the way) to stay at this hotel. I am booking it again for the same time again next year. Top Class!

Stayed here for a 3 night 4 day stay in Belfast just to do the tourist thing. Nice room, spacious with a view over the river. Everything in there you wanted. Bed was a bit hard but otherwise, mini bar, TV, kettle and tea/coffee making things, iron and board, hairdryer, room service etc. Staff were excellent, polite and nothing seemed too much trouble. Even the head chef came round at breakfast to make sure everyone was happy with the food etc. Everyone was looking for a "10", if you stay here you will see what that means to them!!!!!! Ideal location for lots of reasons. We came from the airport by bus, (15mins) which stops a 2min walk away. Don't follow the directions on the hotel web site. They tell you to get off at Europa bus terminal, if you do its a 20min walk back the way you came. Get off at St Georges Market and walk 2mins to the left up the slight incline. Also ideally situated for a walk into the Titanic Quarter and City Centre, also next door to the Belfast Waterfront Theatre, which is great if you can get in to see a show, of which there seems to be an abundance. Close to all public transport links. For approximately £4 you can get an all day bus ticket which will get you anywhere in the city and surrounding area. There were also 2 eating places in the hotel. A sit down service restaurant with nice things like venison, steak, fish etc, average price £20 and a bar where you could get burgers, pizza etc for about £15. Its worth noting that if you are a Barclays Rewards customer or a Gourmet Society Card holder that you get a 50% discount on food, which for us made the stay even better!!!! Nothing really to complain about other than the travel directions on the web site. If we go to Belfast again this will be the first hotel we would look at.

One night stay. Excellent service from all hotel staff, facilities all good room clean with a great view over the river lagan, breakfast again excellent. All in a very enjoyable stay and would definitely go back.

On arrival which was very early we were able to provisionally check in as it was too early we couldn't go to the room however the staff were accomadating and locked our bags away for safe keeping while we went off to see the city. The concierge was fantastic he recommended the taxi tours and a few other ideas for us. The breakfast was excellent. The room was lovely clean and spacious. Due to an event in the restaurant we only found out late on we couldn't book a table so we ended up using the bar to get some food was a wait for the food but again was excellent. Once we had mentioned about the restaurant the hotel staff tried to compensate and offered us a bottle of wine on the house which was a lovely offer.

4 Lanyon Place Belfast Northern Ireland

Hotel highlights

  • Walking distance to Waterfront Hall and Belfast City Hall
  • Free WiFi in public areas
  • Onsite dining
  • 24-hour fitness center

Located in Belfast Central District, Hilton Belfast hotel is adjacent to Waterfront Hall and within a 15-minute walk of popular sights like Belfast City Hall. This 198-room, 4-star hotel has a restaurant and a bar/lounge, along with a 24-hour fitness center. Centrally located in Belfast, the hotel is also a short walk from Ulster Hall and Odyssey Arena.


Dining

In addition to a restaurant that serves dinner, there's also a tapas bar. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served each morning for a fee.


Rooms

All of Hilton Belfast hotel's 198 air-conditioned rooms provide minibars, coffee makers, and free weekday newspapers. Guests can expect WiFi and LED TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Safes, phones, and desks are other standard amenities.


Property features

Hilton Belfast hotel features a 24-hour fitness center, free WiFi in public areas, and 10 meeting rooms. If you drive, self parking is GBP 18 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a business center, express check-in, and express check-out.

Reviews from Trip Advisor

Trip Advisor aggregated rating

75.0% of guests recommend this hotel

Total of 3090 reviews