Hilton Belfast hotel4.0 out of 5.0
Recent guest reviews
Stayed extra night due to passing hurricane in Ireland! Very safe, secure and accommodating to the situation.close to town,walking distance to titanic/st george market and shops, and I'm not fit. Fitter now.
Booked evening meal and told not paid for. Told river view and horrible view. Room not ready until 4.45. Big gap under door. It was my wife's birthday ruined and as we have 3 small kids we do not go out very often. On arriving home we realised from our emails that we had actually paid for our meal . Had the the final insult to be refunded 30 pounds
My son took his wife for one night for her birthday on Saturday 14 October. He had booked bed breakfast and evening meal. On arrival at the hotel they were told it was only bed and breakfast they had paid for. They were told that they would ring his mobile when the room was ready and that they would get a river view. That was 5.45 before they rang and had a horrible view with a gap under the door you could put your hand under. They had to go out and buy their evening meal as it was too expensive in the hotel. On arrival home the next day they realised after checking an email sent from the hotel they had actually paid for an evening meal. They then rang the hotel who told them they were in the wrong and would compensate them. 30 quid what a joke after getting a child minder for their 3 children as well as ruining his wife's birthday. I am his mother and often visit Belfast and will definitely not be recommending this hotel to anyone.
Visited the hotel on 18/10/17,for pre Theatre dinner.We had a Table for four overlooking The Lagan River.The staff were very polite and attentive.The two course menu was £19:95,the food was excellent.I choose Caesar Salad for starters followed by pan fried cod and prawns for main course.The restaurant is bright and modern,we really enjoyed our meal,thank you Sonome Restaurant.
We were on a cruise, jumped ship in Belfast, wanted to see the city before flying on to London. Our travel agent suggested this hotel as having a convenient location for Cruise Port and City Airport. We arrived early morning and there was no problem with storing our luggage until we occupied our room at 2:00 pm. We enquired of ways to see the City and the Titanic exhibition and they suggested the Hop On/Hop Off bus. We purchase our tickets from the concierge and he sent for the courtesy shuttle. Location great, 15 minutes from Port and to Airport. Lovely room, superb service and reasonable price.
We booked for an anniversary, when we checked in we werent welcomed. The lady wasnt chatty at all, and just rushed us to pay as quick as possible, we got the exacutive rooms, the launge area was filled with screaming kids and drunk people. The room was okay, but not worth the price, there was 2 sugars between 6 teas. maids keept knocking on doors and telling us they will be back soon? when we went to check out, we had the same lady that checked us in, and still wasnt chatty, neither did she ask how was the stay. We told her about the problem, she just said she will pass it on to someone, but never did. Bed was comfortable but there was alot of dust in the room. The carpark was meant to be £18 for the whole 24hours, but we ended up paying £25 for 19 hours. Hotel was defenitely very nice, but the costumer service was horrible. Great location, which was helpful as we couldnt stay in the room for so long as next door to us, there was a family with kids, and were very loud. and got woken up throughtout the nights with the trains passing by. Defenitely wont be back, for the amount of money we paid...
We were in Belfast at a show and decided to stay rather than travel home. We booked online. We had expected to just walk along the "bridge" connecting the hotel to the Waterfront hall, but were told this was closed. We arrived late after the show and had bar food. The staff had little knowledge of their own menu ("we will go and check on that"). That said, the food was fine. The room faded and totally sparse. No bottled water, dressing robes and a basic but clean bathroom. The view: a metal wall of the adjacent building. I can see that to a foreign traveller this made be adequate and very convenient but for someone from Belfast this is not the place to stay for a romantic weekend. It is a "business" hotel and there are much better places to stay in Belfast.
Second review of this establishment , my last review I was critical of the executive lounge and the lack of available drinks and snacks and have to wait to be served, well what a turn around , this place is right up there with one of the best Hiltons ive been in . The quality and attention to even the smallest of details is awesome great friendly staff and the lounge is top notch . Thank and I'll definitely be back
Check in/front desk Great and helpful front desk especially Jacob and the concierge chap whose name I forgotten. Very friendly and checking make sure our stay was up to standard. Helping with restaurant and bars etc. I wish all Hilton front desks where like this. Lounge Again Katrina (polish manager) was uber friendly and helpful. The lounge is ok Rooms My only criticism is the room I was in probably needs a replacement mattress soon. The rooms were clean and to Hilton standard on 11th floor. Breakfast A great Hilton breakfast as usual and yet again super friendly staff Come back in a heartbeat. Thanks to everyone at hotel who made stay so enjoyable
Great location, extremely helpful and friendly staff. The Irish people are the friendliest in the world, no need for maps, just ask anyone anything you need to know. Central train station is close. St George’s market is close.
- Walking distance to Waterfront Hall and Belfast City Hall
- Free WiFi in public areas
- Onsite dining
- 24-hour fitness center
Located in Belfast City Centre, Hilton Belfast hotel is adjacent to Waterfront Hall and within a 15-minute walk of popular sights like Belfast City Hall. This 198-room, 4-star hotel has a restaurant and a bar/lounge, along with a 24-hour fitness center. Centrally located in Belfast, the hotel is also a short walk from Ulster Hall and Odyssey Arena.
In addition to a restaurant that serves dinner, there's also a tapas bar. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served each morning for a fee.
All of Hilton Belfast hotel's 198 air-conditioned rooms provide minibars, coffee makers, and free weekday newspapers. Guests can expect WiFi and LED TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Safes, phones, and desks are other standard amenities.
Hilton Belfast hotel features a 24-hour fitness center, free WiFi in public areas, and 10 meeting rooms. If you drive, self parking is GBP 18 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a business center, express check-in, and express check-out.
Reviews from Trip Advisor
75% of guests recommend this hotelTotal of 2946 reviews