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Aloft Beijing, Haidian

3.5 out of 5.0

Recent guest reviews

The rooms are clean and good size. But still notice the smoking although asked twice at the reception. The standard reply is all non-smoking rooms. With a 15% high price, the four point by Sheraton next doors are definitely better by miles, especially for SPG Gold members.

As an SPG Platinum member, I've been to my share of hotels, many in China. While I'm well familiar with the Chinese interpretation of "Non-Smoking," this is the first hotel I've experienced where my room is persistently filled with the odor of second hand smoke. I've already changed rooms once, and this new one is no different. Staff seemed in no way surprised when I complained. And I can't blame guests. There is no indication that rooms are non-smoking, there is no deep cleaning penalty for smokers, and the elevator still marks 4 floors as non-smoking. All this in spite of a citywide smoking ban that came into effect in 2015. The poor location and old rooms were tolerable, but the smoking will ensure this is my last stay here. If you're sensitive to smoke, this is not the hotel for you.

Well, starting my trip from USA and landing in Beijing one thing unusual happens. I LOST MY PASSPORT. No hotel would let me in, so did this hotel, but the manager was so cooperative that he helped through out the process and took me to police station, paid for the didi their own version of uber. He was very nice and humble, he could barely speak English, but tried his best to help me. I could t even thankyou him enough. I would recommend this place only because these people were really helpful, otherwise this hotel was pretty far from the actual tourist attraction. One of our friends didn’t look in to that. However, finding the metro wasn’t that hard and it was easy to take it and have fun in the main Beijing.

As SPG travelers, we are used to higher standards... the room was small even the staff said we were upgraded. All the construction is made cheap and start to fall apart, cleaning is not well done and the shower water way out was rusty. Service at reception was good though. We would not recommend this hotel.

We made reservations here in September and had a confirmation number through a booking service. Upon arrival we were told they could not find the reservation. We showed them the confirmation form. They said sorry, we are full! We called a Chinese lady friend who tried to speak with the desk manager to no avail. HOWEVER they did have another room for us for our four day stay at double the rate. We refused and paid for one night. Our Chinese friend got on a local website and booked a room in her name for four additional nights at the cheaper rate that we had been quoted even tho the manager said the hotel was full. We stayed under her name and paid her. Do not recommend this hotel. Facilities are ok, business practices no so much,

A truly no frills modern sassy hotel although there is room for improvement. We arrived lugging 2 checked in bags and a cabin bag with haversack. It’s understandable that the hotel is no frills and has no concierge or bell staff, but the supposed security guard could have just opened the door for us. He merely just stared at us in awe thinking “wow they can really manage that many bags!?” The room was basic and had all the necessary amenities, but the pillow quality could have been reviewed from time to time. As they are really really worn out probably used since it’s inauguration as the pioneer Aloft in Asia. Hotel staff can really be seen trying their best amidst maybe the transformation and cost management policies. Front office, operator, Nook and even Housekeeping are all nice and courteous. Management should take the team out for a session at 海底捞 because even this hot pot restaurant service is slightly above the par of a Starwood hotel which is quite depressing. Another review for the hotel is probably the weird bucket outside our room which is really quite odd and seemingly out of place and not a nice factor for guests. Breakfast is basic with actually quite a lot of Chinese selection and basic international items. Hotel is situated outside The Central Beijing area in the Haidian district, but everything is accessible via taxi or even the train system. A couple of Malls are also located in a 15 mins walk away from the hotel.

Hotel really needs to reinforce customers from smoking inside their room. Not only does the hallway smell like it, the rooms as well. The stay was average, room was clean but nothing else was a big plus.

Stayed at the Aloft Beijing for 10 nights in March. Stayed on SPG Points and with my young family. Service was excellent. Staff very helpful. Cleaning staff were excellent and helpful with small requests. Food ok. The FourPoints is right next door, so food variety is always close at hand. A couple of issues with the facilities .. Hot water controls, carpet cleanliness, funky smells from prior stays,etc.. Yet the big one was .. you are unable to change the temperature in the room. Yes that is right, the room temperature is set for you centrally .. At 26 degrees during our stay. There is no way to control it except open a small window .. Which did not help. Was like a sauna and we faced the sunny side so it was really bad. After calling up several times and trying to get to the bottom of the reason. We decided to change hotels as it was that bad. I first called SPG in the US .. There was no way they could help. Finally got the GM of the hotel to answer my call as we about to checkout. He was super helpful and understood our situation yet was unable to do anything as it was "hotel policy". He and all the staff agreed with the issue and as I was discussing the matter on checkout another guest made the same complaint. Just prior to moving hotels the GM had a solution .. He moved us to a room that was nt facing the sun and suggested with turn off the air conditioner whilst at the same time opening the windows. We tried this for a night and it was ok so we stayed. Even with the fact that we had no control over our own environmental conditions in the room .. The staff were amazing and we enjoyed our stay immensely.

I stayed with this hotel for the last four years every time when I came to Beijing for a few days with a group of American students and teachers. The staff members are mostly young and trying to be professional and helpful. It runs smoothly and has a feel of the convenient hotels in the US like Best Western and the sort. The facility is simple and comfortable enough with pretty good buffet style breakfast. The area where the hotel located is relatively quiet and convenient to get to restaurant and a mall. There is a small swimming pool which is good for entertaining children and students.

I have stayed in Aloft in the US and different countries in Asia and Europe. This property offers similar experience, which is not always the case with the other international brands in Beijing. We moved here after checked into another famous hotel in the city, because it offered no heat (in November!), freezing our butts off. Aren't we glad we made the switch. The location is ok, situated in a very residential part of town in BJ. The room's temperature is comfortable, beds perfect, services adequate. The internet is fast. There is also a huge mall minutes walk from it, with a ton of restaurants. The only downside is with its breakfast, which is quite lacking in choices and quality, but one can hardly expect more from a mid-tier hotel in China.

No.25 Yuan Da Road Beijing Beijing

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining
  • Indoor pool

Located in Haidian, Aloft Beijing, Haidian is 3 mi (4.8 km) from Beijing Foreign Studies University and within a 15-minute drive of Zhongguancun Electronics City. This 3.5-star hotel welcomes guests with 186 rooms and conveniences like an indoor pool, free in-room WiFi, and free valet parking. Also nearby are Summer Palace and Renmin University of China.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, breakfast is available for a fee.


Rooms

All 186 air-conditioned rooms feature refrigerators, coffee makers, and free bottled water. 42-inch LCD TVs come with DVD players and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries. Other amenities include safes, phones, and ironing boards.


Property features

Guests of Aloft Beijing, Haidian have access to an indoor pool, a fitness center, and free WiFi in public areas. There's free valet parking, as well as an airport shuttle for a fee (available on request). The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include 6 meeting rooms, a conference center, and a business center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

75.0% of guests recommend this hotel

Total of 253 reviews