Hoteles cerca de Club de campo Bay Oaks

"Good"

"We had a problem with the sink faucet. When I opened it, it started pouring water out of a hose or something like that. We asked the reception to help us. They told me that they would give me a refund because maintenance had gone, then a short time later when I stopped the leak I asked for someone to clean the bathroom because there was too much water and they told me that the people who did the cleaning were no longer there. They asked to offer me a refund but not another room. The truth is I was disappointed with the hotel. The lady couldn't do anything if it wasn't because I told her something. I told him, you know, give me lots of towels and I'll try to solve the mess myself. Obviously at that time where I was going to get another room somewhere else. I think they could have someone on a permanent basis to resolve these types of situations or someone at the reception who was more friendly, or with more intentions of solving any problem. I think more idea."