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Biarritz Océan Résidence Hôtelière

4.0 out of 5.0

Recent guest reviews

We chose Residence Biarritz Ocean Hotel for a few primary reasons. First of all location. The hotel is is located in central Biarritz. Very close to everything. Secondly the hotel was supposed to have family rooms. We booked a family suite with garden view. Upon arrival we were greeted with super friendly staff and the reception area gave a nice first impression. However the room/apartment was not to our expectations. Calling it a family suite is extremely exaggerated. The main bedroom was nice and spacious but the second bedroom was only approximately 3 square metres with only a narrow bunk bed. If you plan a family stay here, the extra bedroom actually isn't usable for children older than 12. The room/apartment had no air condition and with summer daytime temperatures above 30 centigrades, the nights were almost unbearable. The kitchenette and living room area was ok but with broken floor tiles and rather worn/dirty painted fibreglass wallpaper. The balcony with garden view was nice. However not so quiet as the impression you get from reading their website. Actually there is a main street passing very close to the hotel with a lot of traffic noise. This wasn't a problem except during the night when we had to sleep with open balcony door and bedroom window because of the lack of air conditioning. Motorcycles accelerating woke us several times every night. The breakfast was simple and nice but a bit too expensive. At €10 p/p I really did expect a bit more than a cup of coffee, a croissant and a glass of orange juice.

Ideally situated for the beach. The apartment we stayed in was looking very tired and scruffy. Not really suitable for 4 adults because of the bunk beds and not much space. Ideal for a couple or a couple with 2young children. I wouldn't stay there again

We stayed three nights in the Residence Biarritz Ocean and were basically happy with our stay. Despite the apartment and possibly the complex needing an upgrade, particularly to flooring and furnishings, it was reasonably clean, functional and ideally located in this resort town. The staff were exceptional in accommodating our wishes and concerns, particularly a smelly refrigerator. It was good value for money.

A lovely place,clean and spacious with facilities for cooking and a small balcony.Very friendly and helpful receptionist.I dont know about the breakfast because we did not eat there.Would definitely recommend.

The Residence is located within easy walking distance of beach, bars and restaurants. However, the property is on a steep hill and Biarritz is hilly in general. This presented challenges to my one legged friend but the receptionist was helpful in arranging taxis when needed. Breakfast is an option but clearly provided on an exception basis - we got the impression that they ordered it in if you did opt for it. This is not a problem as the rooms have self catering facilities and there are plenty of cafes nearby. The room/apartment was spacious and comfortable with a veranda. Customers were advised to keep noise down after 10.00pm. To be fair we were probably the noisiest residents but we did notice we could hear people in other rooms in the morning - so no real problem but shhhh late at night. This was our annual trip to seek out new beers(try La Tireuse) in places beginning with B - this was an ideal base.

We stayed at this complex early September for a week. We were on a self catering basis and although there was only two of us the apartment had a small second bedroom which housed bunk beds which became very useful for storage purposes. We got off to a bad start as the WI FI was out which we really needed to communicate easily with our daughter who was staying a ten minute walk away. It was out for three days but they handled my moans very well and even gave us a bottle of Moet despite the problem not being their fault. The pots, pans,cups plates etc were plentiful and we had an oven ,two hot plates,a microwave and a toaster. There was a coffee filter machine (bring your own paper filters) and a kettle. We asked for a hairdryer and that was no problem The reception staff were very polite and were a credit to the hotel. We had a garden view which was away from the noise of the street and there are notices for guests to curtail noise afer 10 pm. On the whole this was adhered to and as my daughters apartment suffered from noise problems, we were grateful that our complex did not. Breakfast was available for 10 Euros a person but we always had our breakfast on a lovely balcony overlooking the garden. The hotel was very well appointed with only a five minute walk to the fantasic Biarritz market (Les Halles) which sold all kinds of foods and had a seperate section for fresh fish. A supermarket was just at the back of the market so food was never a problem. The Grand Plage was a eight minute walk away and the small beach in a little bay was about a ten minute walk away. The surfing beach was no longer than 15 minutes away. All the beaches were great and totally different. We asked for a late check out and we were lucky that this was no problem Overall a very enjoyable stay with our wifi problem resolved entirely to our satisfaction. This is our second visit to Biarritz and would not hesitate booking this hotel if we came back for a third time

Spacious apartments, fully equipped. Staff are always helpful and friendly, very accommodating. Prices are very reasonable. Location simply couldn't be better - just around the corner from the bus stop from the airport, 5 minutes walk to Carrefour and Les Halles, 5 minutes walk to la Grande Plage. I've stayed here 4 times already and have another several trips booked this year alone - I just wouldn't go anywhere else! The main areas of the hotel are now being refurbished with new paint and carpeting and this is really making a big difference. Highly recommended!

Rooms and general apartment very clean and spacious. Attention to services was top class and anything we needed was provided...cleaned with fresh towels and toiletries each day. Lovely balcony area high above the quiet street below yet only minutes from the action

Stayed here for two nights on route to Bordeaux to the European Championships.nice and clean place with a well-equipped kitchen lady on reception very pleasant gave as good information on where to go what to on your doorstep beach 5 to 7 minutes walk I would recommend this place enjoyed my tip ask for a garden side very quiet

PLUS: Very nice and helpful staff; Location; Garage; MINUS: Stay away from taking thé élévator, very slow; Family Suite has everything but the furniture it is very rétro and not properly clean; We were told that rénovation work will start monday May 9th;

10 rue Etienne Ardoin Biarritz Pyrenees-Atlantiques

Hotel highlights

  • Walking distance to Casino Barriere and Asiatica Museum of Asian Art
  • Free WiFi in rooms and public areas

Located in Biarritz City Centre, Biarritz Océan Résidence Hôtelière is within a 5-minute walk of Casino Barriere and within 15 minutes of other popular attractions like Asiatica Museum of Asian Art. This 29-room, 4-star residence welcomes guests with conveniences like free in-room WiFi, a library, and a terrace. It's in central Biarritz and also a short walk from Grand Beach and Biarritz Aquarium.


For your convenience, a buffet breakfast is served for a fee from 8 AM to 10 AM.


The 29 rooms have an array of amenities, including balconies, safes, and desks. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Hair dryers are also standard.

Property features

Guests of Biarritz Océan Résidence Hôtelière enjoy free WiFi in public areas, a library, and a terrace. Self parking is offered for EUR 14.00 per day. The front desk has multilingual staff that can help with tours or tickets, and offer advice about sights and eateries nearby. This smoke-free residence also has a garden.

Room options

Family Suite, City View

Twin 2 | Full 1 | Sleeps 4

Family Suite, Garden View

Twin 2 | Full 1 | Sleeps 4

Standard Apartment

Twin 2 | Full 1 | Sleeps 4


Twin 2 | Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

60% of guests recommend this hotel

Total of 132 reviews