Skip to main content
Beginning of main content

Best Western Plus Karitza

3.0 out of 5.0

Recent guest reviews

The hotel's breakfast was superb, and they served late which was great for us getting used to a time change! The room was small, but sufficient for our needs. The staff was generally helpful. There's parking in the hotel but it's not free. The hotel restaurant wasn't open for dinner, but there were some small restaurants a 10 minute walk away which we used the first night. The pool was very refreshing. By the way, the Asiatic Museum across the street from the hotel is excellent.

Although out of the centre a little, there's no benefit from lack of noise. My room was on the street - and whilst not a main road, the traffic was endless, not least the endless scooters and mopeds the locals just love to rev up 24 hours a day. With the window open, it was impossible to hear the TV (which was not a problem, given the only English channel was CNN). Small shower room, with a hinged door on the shower itself which made access tricky. Large people beware. I've stayed in hotels where noise traveled from room to room, but this was terrible. I think upstairs was having a non-stop flamenco lesson and next door was continually moving furniture to get the fung shui right. It might as well have been a dormitory with curtains separating. As €15 for the usual French excuse-for-a-breakfast was exorbitant, we went out and found better choices. The "bar" advertised as such is purely the canteen style restaurant and rather a dreary place in the evening. Getting a drink relies on whoever is at reception multi-tasking, some of whom seemed happier than others to do so. In a pricey town, it's at the value end of the market, so I may be being over critical. If I couldn't/wouldn't pay more then I would stay again despite its shortcomings.

We choose the hotel for it's proximity to the centre and the price. From the outset we were impressed by the welcome and the helpfulness of the staff. For example parking, best bars and restaurants, taxis etc / nothing seemed a problem The rooms were clean and bright with great showers, the breakfast was ok but expensive. We would stay there again

First, the hotel room was immaculate, well maintained, and well stocked with soaps and coffee/tea. Easy to set aircon or heat. Pool area is delightful and the desk staff are quick to hand you a map and give directions to town and local sights. My biggest complaint was the sudden and unexpected closure of the restaurant. The hotel is not "in town" - it is about a 20 minute walk to the nearest restaurant. That's not bad, but a 20 minute uphill walk back to the hotel after a large meal with wine can be difficult! I was also rather disappointed as their food has good reviews. Pizza delivery is available, should this happen to you, and your feet (like mine) are too tired to go back to town for dinner. Having walked the city, I would definitely stay here again, as I saw no other property I would have preferred to be at!!

I stayed here with work as a large group as we were filming in France and Spain. As a large group we had a lot of specific and unusual needs and reception were brilliant with us. Despite being a demanding bunch, we were well looked after. Stephanie and Pauline met our every request and did brilliantly. The night porter was equally as brilliant with us and organised room service breakfasts for some of our VIP clients and we were well spoilt with breakfast. There was a female member of staff from the off set that I felt was quite abrupt. And by the end of our stay as we left (with luggage filling up reception) told us “we are not the only clients in the hotel” meaning we are causing disruption. But with 34 of us and a coach to load we tried to do our best not to impact the hotel too much but at times this couldn’t be helped. Despite that though, they were brilliant with us and met our every need. In terms of the rooms - they’re only small. But has everything you need. The shower cubicle is again tiny though and I knocked my elbows on the tiles as I washed up. Housekeeping staff were lovely though as we met them in the mornings.

This is a clean hotel. Food in restaurant was spot on in their set menu...lots of choice. Bedrooms were fine and shower pressure was good as nothing worse than a dribbling shower. Location was a short 5 mins to the main busy town and seafront however it is downhill so going back is....uphill!! But worth it. It also has a swimming pool area where you can lounge around and have a drink or eat. The pool is child friendly ie a lockable entrance gate. Staff very pleasant. Would definitely come back again.

Here for two nights, hotel in a very good location - easy to find off main route in with underground car park which I had pre - booked at 13 euros a night. Easy to walk into town centre. Good pool area. Very good breakfast at about 14 euros,, dinner was also very good there, staff were very pleasant. Rooms were modern, smart, clean and comfortable with coffee making facility and a rather compact bathrooms. Appeared to be a mix of business people and a coach trip staying there.

We only stayed in this hotel for one night. It's in the perfect location situated just outside the Main Streets which are only a 5-10 minute walk away (up hill on the way back). The staff on the reception at both check in and check out were extremely pleasant and friendly providing recommendations for places to visit and eat. The room was spacious enough, what you'd expect and clean. We parked the car in a nearby parking garage (2 min walk) for 15€ for the day. We'd definitely book another stay.

Stayed one night at this hotel. Great location - close to centre and beautiful beach. Staff so welcoming, friendly & helpful. Room/bathroom spotless clean and very comfortable. Tea/coffee making facilities in the room complete with nespresso machine+pods which was really great. The following morning Pauline/receptionist was so very helpful when we enquired about trains to San Sebastián - she checked the timetable on line and wrote down all the details for us which was very helpful and much appreciated - thank you! We would definitely recommend this hotel to travellers.

Stayed 9 nights in this very clean and modern hotel. Although the room was small, we worked around it and found clever places to stash our suitcases once we unpacked them...under the bed, way above the shelving unit... Did the express breakfast which was great for the price as we didn't want the full breakfast. Used the GREAT pool almost everyday after getting back from a whole day walking, exploring, being at the beach. Best part about staying here was the location. Easy walk to almost anywhere in Biarritz. Would definitely stay here again.

2 Rue Guy Petit Biarritz Pyrenees-Atlantiques

Hotel highlights

  • Walking distance to Asiatica Museum of Asian Art and Casino Barriere
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Biarritz City Centre, Best Western Plus Karitza is adjacent to Asiatica Museum of Asian Art and within a 10-minute walk of other popular attractions like Casino Barriere. This 3-star hotel has 77 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi. It's in central Biarritz and also close to Grand Beach and Biarritz Aquarium.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 6 AM to 10:30 AM.


Rooms

All of Best Western Plus Karitza's 77 soundproofed rooms provide coffee makers, safes, and phones. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Desks are also included.


Property features

Renovated in 2012, Best Western Plus Karitza offers an outdoor pool, free WiFi in public areas, and a meeting room. If you drive, self parking is EUR 12 per night, and there's also a free beach shuttle. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a seasonal outdoor pool, express check-out, and free newspapers.

Room options

Executive Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Family Room, Multiple Beds, Non Smoking

Queen 1 | Sleeps 4

Family Suite, Multiple Beds, Non Smoking, Kitchen

Queen 1 | Sleeps 6

Comfort Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

87% of guests recommend this hotel

Total of 641 reviews