Excellent stay, great service. Rooms very comfortable, clean..
We did have three separate issues with the safe in the room not working other than that excellent place to stay everything was excellent
Nice new hotel with good location. Good amenities.
I stayed at this alleged five star hotel previously and there was mold in the shower. This time the WiFi in the room did not work for three days out of five and the handle on the faucet was broken for two days. This was brought to the attention of the front desk, as well as the operations manager, Julio, to which he agreed that this should not happen but didn’t think to compensate me at all for these troubles.
Great for families. Next to country club. Excellent reference from prior stay at hotel. Great for families with nice pool and restaurant area
The staff was very pleasant and went above and beyond to make you comfortable
This is a modern hotel and the breakfast was the best I had in Colombia.
Love the Hotel, breakfast was awesome and staff was owesome.
Be careful what you order here - a $30 plate of cheese we ordered poolside described as exotic, imported cheeses was basically the plastic wrapped squares and bologna. Yuck!
Seriously loved the stay at the hotel wished the pool was deeper but hey w.e. Lol!
It is a new hotel, built with luxurious amenities, but still very essential, stuff benefit of a great training that translate into a diligent and respectful service towards the guests.
This place was so nice! Room was spotless! customer service was very good but could be a little better! The food, however was amazing!! Our waiter, Reuben, was extraordinary!
I am an american and stayed at the Estelar for 4 nights with my fiance. The staff is exteremly courteous and prompt when called upon. Breakfast buffet has a great deal of variety. We called room for dionner adn 2:00 in the morning, was brought timely and was delicious. I would stay there again.
Hotel was excellent, great location. There are not many good hotels to choose from in Barranquilla - I have stayed at 2-3 other 3-4 start hotels previously - but Estelar Alto Prado has been the best one so far.
friendly, helpful staff. Nice breakfast buffet. neighhborhood safe and pleasant enough for baranquilla but nothing of real interest in the vicinity. Good for business travel I suppose.
Muy confortable pero la comida no es tan buena por el valor de ofrecen es necesario que mejoren
Todo estuvo muy bien..el personal muy amable..La comida muy rica...volvería.. Lo recomiendo..
Located in Alto Prado, Hotel Estelar En Alto Prado is a leisurely stroll from sights such as Centro Comercial Villa Country and Barranquilla Zoo. This 180-room, 4-star hotel has an outdoor pool along with free in-room WiFi and free self parking.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10 AM.
Hotel Estelar En Alto Prado's 180 air-conditioned rooms provide iPod docks, minibars, and laptop-compatible safes. Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers. Phones, ironing boards, and desks are also available. Limited housekeeping is available.
At Hotel Estelar En Alto Prado, guests enjoy an outdoor pool, a health club, and a sauna. There's free parking, and an airport shuttle (available 24 hours) for USD 20 per vehicle one way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
Excellent stay, great service. Rooms very comfortable, clean..
We did have three separate issues with the safe in the room not working other than that excellent place to stay everything was excellent
Dear guest , We appreciate your rating and comment, we hope to assist you in a next occasion. Regards , Vilma Vivas, General Manager
Estimado Huesped , De ante mano le pedimos excusas por los inconvenientes presentados durante su estadía , no gustaría ampliar un poco la información de lo sucedido y así mismo tomar los correctivos pertinentes, Saludos Cordiales, Vilma Vivas Gerente General.
Nice new hotel with good location. Good amenities.
Apreciado Huesped , Muchas gracias por su comentario , Saludos Cordiales , Vilma Vivas Gerente General.
I stayed at this alleged five star hotel previously and there was mold in the shower. This time the WiFi in the room did not work for three days out of five and the handle on the faucet was broken for two days. This was brought to the attention of the front desk, as well as the operations manager, Julio, to which he agreed that this should not happen but didn’t think to compensate me at all for these troubles.
Dear Mr David, We appreciate your comments that so important for our operation. We apologize for all of the inconveniences, you had during your stay. We inform you that all of the involved areas already took the correctives, in order, this kind of troubles does not happen again. We look forward for your next visit to the city. Yours Sincerely, Vilma Vivas Botero General Manager
Great for families. Next to country club. Excellent reference from prior stay at hotel. Great for families with nice pool and restaurant area
Dear Mr. Juan, We appreciate your valuables comments that are so important for our operation. It is a pleasure to know you enjoyed our facilities and had a nice stay´s experiences. We are always motivated to attend you in your visit to the city. Regards, Vilma Vivas Botero General Manager
The staff was very pleasant and went above and beyond to make you comfortable
Dear Guest, We appreacite your positives comments that are so important for our Operation. It is a pleasure that you enjoyed your stay and felt our hospitality 100%. We look forward for your next visit to the city. Yours Sincerely, Vilma Vivas Botero General Manager
This is a modern hotel and the breakfast was the best I had in Colombia.
Dear Guest, Thank you for your excellent comments, we are pleased to know that we made your stay pleasant. We appreciate the time spent sharing your experience We would be pleased to assist you on your next trip to Barranquilla. Best regards, Vilma Vivas Botero General Manager
Love the Hotel, breakfast was awesome and staff was owesome.
Be careful what you order here - a $30 plate of cheese we ordered poolside described as exotic, imported cheeses was basically the plastic wrapped squares and bologna. Yuck!
Thank you for your time