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Recent guest reviews

Location was pretty great directly across from a McDonald's. The room was beautiful. Great view from the window even though there was no balcony. Upon request they even put chocolate covered strawberries in the room for my arrival. They were very friendly and helpful

Liked the room however guests are prohibited it seems and there is one entrance in exit and every move you make is watched. I like privacy in a hotel I'm paying for the room and I should be able to bring whoever I want

The pool is bigger than it was the first time I stayed there and they added a jacuzzi which both were great. The service and staff were great. I felt the breakfast was nicer or more to my liking the last time I was there however food Was good.

The pool was underwhelming The staff was great

The rooftop was a site to see. The hotel was 5 to 15 minutes from multiple malls. The bar downstairs was also a cool hangout location.

Breakfast araa and food was to go My likings , besides the rest was great , pool very little and not continual

Liked everything actually ! Was in front of Mcdonalds which was very useful in the middle of the night

Great location, modern design There wasnt cold water in the shower, only hot The shower doesnt have door so it gets cold inside with the room a/c on

Good for the money , staff very nice . Hotel need help

comfortable good service and very close to everything

Shopping Mall 5-6 long blocks away. McDonald's across the street. Banks and pharmacy , fast food around the corner. Safe to walk nearby. Secure, and easy access.

STAY AWAY FROM THIS PROPERTY. NON STOP LOUD MUSIC BLASTING RIGHT OUTSIDE MY SUITE ALL DAY AND NIGHT TILL 2 AM....RIDICULOUS...YES IT IS CARNIVAL BUT THE HOTEL SHOULD BE A SANCTUARY FROM ALL OF THAT...PERFECTLY QUIET NEIGHBORHOOD AND THE MUSIC IS COMING FROM THE BAR AND LOBBY OF THE HOTEL BLASTED OUT OF LOUDSPEAKERS AT THE HOTEL...NEVER AGAIN AND A REAL KNOCK AGAINST THIS CHAIN...

This five star hotel is impecable. You get a lot for a very convenient price. The swimming pool on the roof is a plus!

Hotel staff were very friendly , the day security guard always made a point to greet you and shake your hand. This hotel is definitely not for families as the bathing area is half or all the way exposed. This hotel seems more for couples.

Free breakfast! Awesome. A couple of free beer/wine or cocktails! Awesome. The pool are needs more attention. Pool is very small, and there is no staff serving anything. They need a bar up there. Other than that, I am coming back!

Although the hotel in general is not bad, the reason for bad review comes from the fact that they overcharged for the room, even when this was already booked and paid in advance. When i check the bill, they bill me twice for the same room and although i have been in contact for months now with the reception and reserves manager to make sure they refund the overbilled quantity to my credit card, they haven't returned yet. For this reason only, i never recommend this hotel again, if you go to barranquilla, because good service start at the reception. If you for some reason stay in this hotel, make sure to check your bill twice and do not leave until the problem is solved.

My stay was phenominal. The location was perfect. The hotel had all the amenities to make our stay enjoyable. The service was excellent.

Calle 80 No. 51 B - 25 Barranquilla Atlantico

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in Alto Prado within a short walk of Centro Comercial Villa Country, NH Collection Barranquilla Smartsuites Royal is within a mile (2 km) of Viva Barranquilla Shopping Center. This 5-star hotel has 118 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start your day off with buffet breakfast, available for a fee.


Rooms

All 118 soundproofed rooms feature refrigerators, minibars, and espresso makers. 42-inch LCD TVs come with cable channels and first-run movies, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include free local calls, safes, and desks.


Property features

Guests of NH Collection Barranquilla Smartsuites Royal have access to an outdoor pool, a fitness center, and a sauna. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for COP 47000 per person one way. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a conference center, and a business center.

Room options

Superior Room

1 Double Bed | Sleeps 2

Junior Suite

1 Double Bed | 2 Twin Beds | Sleeps 2

Family Room

1 Double Bed | 2 Twin Beds | Sleeps 2

Premium Room

1 Double Bed | 2 Twin Beds | Sleeps 2

Guest reviews for NH Collection Barranquilla Smartsuites Royal

Everyone (14) Couples (6) Business (2) Family (6) Other (3)
4
Partner Couples Friends Family

Location was pretty great directly across from a McDonald's. The room was beautiful. Great view from the window even though there was no balcony. Upon request they even put chocolate covered strawberries in the room for my arrival. They were very friendly and helpful

By on Apr 9, 2021

4
Partner Couples Family

Liked the room however guests are prohibited it seems and there is one entrance in exit and every move you make is watched. I like privacy in a hotel I'm paying for the room and I should be able to bring whoever I want

By on Apr 2, 2021

5
Everyone

By on Jan 22, 2021

4
Family

The pool is bigger than it was the first time I stayed there and they added a jacuzzi which both were great. The service and staff were great. I felt the breakfast was nicer or more to my liking the last time I was there however food Was good.

By on Mar 2, 2020

Review comment responded on Mar 3, 2020

Dear guest, Thank you for your feedback. We are glad to know you enjoy the hotel installations and notice that we made some remodelations at our terrace area. NH Collection R. Smarsuites it's always working to provide our guests an excellent service and good memories to remember. Hopefully next time you visit us your experience can be extraordinary. Have a nice day. Best Regards, Guest Relations Manager

1
Everyone

By on Feb 6, 2020

Review comment responded on Feb 7, 2020

Dear Guest, We are sorry to hear that the hotel was below your expectations. We hope next time you visit us, you could have a memorable experience with us. Regards, Guest Relations Manager

5
Everyone

By on Jul 31, 2019

Review comment responded on Sep 17, 2019

Dear guest, Thank you for choosing us, we are glad you enjoyed our service, please come back soon. Sincerely, Guest Relations Manager

4
Everyone

The pool was underwhelming The staff was great

By on Jul 16, 2019

Review comment responded on Oct 25, 2019

Thank you for your feedback

5
Family Family

The rooftop was a site to see. The hotel was 5 to 15 minutes from multiple malls. The bar downstairs was also a cool hangout location.

By on Jul 1, 2019

Review comment responded on Oct 25, 2019

Thank you for your feedback

4
Everyone

Breakfast araa and food was to go My likings , besides the rest was great , pool very little and not continual

By on May 25, 2019

Review comment responded on May 30, 2019

Dear Guest Greetings from the NH Collection Royal Smarstsuites Hotel. Thank you for leaving these comments and the time you took to write them. At this moment we are working on the implementation of our new menu, to offer more variety and new flavors to our guests. We have the privilege to work with a professional, helpful and kind staff who work hard to turn our customers and guests stays in memorable experiences. We hope to see you soon, Kind Regards, GUEST RELATIONS MANAGER

5
Business Business

Liked everything actually ! Was in front of Mcdonalds which was very useful in the middle of the night

By on May 6, 2019

Review comment responded on May 16, 2019

Dear Guest, We are pleased to receive your assessment regarding your experience with us, thank you very much for taking the time to do so. It was a pleasure for us to have him in this also his house. We hope to have you back in the near future. Cordially, Luisa Fernanda Navarro Guest Relations Manager

NH Collection Barranquilla Smartsuites Royal

Calle 80 No. 51 B - 25, Barranquilla, Atlantico 80020
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