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Recent guest reviews

The pool is bigger than it was the first time I stayed there and they added a jacuzzi which both were great. The service and staff were great. I felt the breakfast was nicer or more to my liking the last time I was there however food Was good.

The pool was underwhelming The staff was great

The rooftop was a site to see. The hotel was 5 to 15 minutes from multiple malls. The bar downstairs was also a cool hangout location.

Breakfast araa and food was to go My likings , besides the rest was great , pool very little and not continual

Liked everything actually ! Was in front of Mcdonalds which was very useful in the middle of the night

Great location, modern design There wasnt cold water in the shower, only hot The shower doesnt have door so it gets cold inside with the room a/c on

Good for the money , staff very nice . Hotel need help

comfortable good service and very close to everything

Shopping Mall 5-6 long blocks away. McDonald's across the street. Banks and pharmacy , fast food around the corner. Safe to walk nearby. Secure, and easy access.

STAY AWAY FROM THIS PROPERTY. NON STOP LOUD MUSIC BLASTING RIGHT OUTSIDE MY SUITE ALL DAY AND NIGHT TILL 2 AM....RIDICULOUS...YES IT IS CARNIVAL BUT THE HOTEL SHOULD BE A SANCTUARY FROM ALL OF THAT...PERFECTLY QUIET NEIGHBORHOOD AND THE MUSIC IS COMING FROM THE BAR AND LOBBY OF THE HOTEL BLASTED OUT OF LOUDSPEAKERS AT THE HOTEL...NEVER AGAIN AND A REAL KNOCK AGAINST THIS CHAIN...

This five star hotel is impecable. You get a lot for a very convenient price. The swimming pool on the roof is a plus!

Hotel staff were very friendly , the day security guard always made a point to greet you and shake your hand. This hotel is definitely not for families as the bathing area is half or all the way exposed. This hotel seems more for couples.

Free breakfast! Awesome. A couple of free beer/wine or cocktails! Awesome. The pool are needs more attention. Pool is very small, and there is no staff serving anything. They need a bar up there. Other than that, I am coming back!

Although the hotel in general is not bad, the reason for bad review comes from the fact that they overcharged for the room, even when this was already booked and paid in advance. When i check the bill, they bill me twice for the same room and although i have been in contact for months now with the reception and reserves manager to make sure they refund the overbilled quantity to my credit card, they haven't returned yet. For this reason only, i never recommend this hotel again, if you go to barranquilla, because good service start at the reception. If you for some reason stay in this hotel, make sure to check your bill twice and do not leave until the problem is solved.

My stay was phenominal. The location was perfect. The hotel had all the amenities to make our stay enjoyable. The service was excellent.

The best thing about the hotel is that it is very well located, rooms are modern, but the bed is a bit on the hard side. I needed to order room service and it took about 15 minutes for my called to be answered, they said they were answering calls, which makes me think they were understaffed.

good location to take a walk around the hotel, no noises, room very clean, breakfast good enough, good coffee, wifi ok.

Great location, very close to the restaurants and the mall. Have a real complimentary breakfast, not the typical continental breakfast other hotels provide, snd they also privided 2 complimentary drinks. Wifi is excelent!!

Calle 80 No. 51 B - 25 Barranquilla Atlantico

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in Alto Prado within a short walk of Centro Comercial Villa Country, NH Collection Barranquilla Smartsuites Royal is within a mile (2 km) of Viva Barranquilla Shopping Center. This 5-star hotel has 118 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start your day off with buffet breakfast, available for a fee.


Rooms

All 118 soundproofed rooms feature refrigerators, minibars, and espresso makers. 42-inch LCD TVs come with cable channels and first-run movies, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include free local calls, free bottled water, and safes.


Property features

Guests of NH Collection Barranquilla Smartsuites Royal have access to an outdoor pool, a fitness center, and a sauna. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for COP 47000 per person one way. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, a conference center, and a business center.

Room options

Superior Room

1 Double Bed | Sleeps 2

Family Room

1 Double Bed | 2 Twin Beds | Sleeps 2

Junior Suite

1 Double Bed | 2 Twin Beds | Sleeps 2

Premium Room

1 Double Bed | 2 Twin Beds | Sleeps 2

Guest reviews for NH Collection Barranquilla Smartsuites Royal

Everyone (13) Couples (4) Business (2) Family (4) Other (3)
4
Family

The pool is bigger than it was the first time I stayed there and they added a jacuzzi which both were great. The service and staff were great. I felt the breakfast was nicer or more to my liking the last time I was there however food Was good.

By on Mar 2, 2020

Review comment responded on Mar 3, 2020

Dear guest, Thank you for your feedback. We are glad to know you enjoy the hotel installations and notice that we made some remodelations at our terrace area. NH Collection R. Smarsuites it's always working to provide our guests an excellent service and good memories to remember. Hopefully next time you visit us your experience can be extraordinary. Have a nice day. Best Regards, Guest Relations Manager

1
Everyone

By on Feb 6, 2020

Review comment responded on Feb 7, 2020

Dear Guest, We are sorry to hear that the hotel was below your expectations. We hope next time you visit us, you could have a memorable experience with us. Regards, Guest Relations Manager

5
Everyone

By on Jul 31, 2019

Review comment responded on Sep 17, 2019

Dear guest, Thank you for choosing us, we are glad you enjoyed our service, please come back soon. Sincerely, Guest Relations Manager

4
Everyone

The pool was underwhelming The staff was great

By on Jul 16, 2019

Review comment responded on Oct 25, 2019

Thank you for your feedback

5
Family Family

The rooftop was a site to see. The hotel was 5 to 15 minutes from multiple malls. The bar downstairs was also a cool hangout location.

By on Jul 1, 2019

Review comment responded on Oct 25, 2019

Thank you for your feedback

4
Everyone

Breakfast araa and food was to go My likings , besides the rest was great , pool very little and not continual

By on May 25, 2019

Review comment responded on May 30, 2019

Dear Guest Greetings from the NH Collection Royal Smarstsuites Hotel. Thank you for leaving these comments and the time you took to write them. At this moment we are working on the implementation of our new menu, to offer more variety and new flavors to our guests. We have the privilege to work with a professional, helpful and kind staff who work hard to turn our customers and guests stays in memorable experiences. We hope to see you soon, Kind Regards, GUEST RELATIONS MANAGER

5
Business Business

Liked everything actually ! Was in front of Mcdonalds which was very useful in the middle of the night

By on May 6, 2019

Review comment responded on May 16, 2019

Dear Guest, We are pleased to receive your assessment regarding your experience with us, thank you very much for taking the time to do so. It was a pleasure for us to have him in this also his house. We hope to have you back in the near future. Cordially, Luisa Fernanda Navarro Guest Relations Manager

4
Everyone

Great location, modern design There wasnt cold water in the shower, only hot The shower doesnt have door so it gets cold inside with the room a/c on

By , from Miami on Nov 12, 2018

Review comment responded on Nov 25, 2018

Thank you very much for your kind comments. It is always a great joy to know we went beyond your expectations. As a member of Nh Hotels Group our aim is to provide a memorable experience.

3
Everyone

Good for the money , staff very nice . Hotel need help

By on May 29, 2018

Review comment responded on May 31, 2018

Estimado Huésped, Agradecemos mucho el tiempo dedicado en contarnos como estuvo su pasada visita con nosotros. Todos sus comentarios y sugerencias serán tenidos en cuenta con el fin de mejorar. Esperamos nos pueda visitar nuevamente para poder mejorar su experiencia y que su próxima calificación sea excelente. Cordialmente,

5

Business

comfortable good service and very close to everything

By , from Miami on Mar 1, 2018

Review comment responded on Mar 13, 2018

Dear Guest, Thank you very much for your kind comments. It is always a great joy to know we went beyond your expectations. As a member of Nh Hotels Group our aim is to provide a memorable experience. We are eager to have you back so we can keep on offering you the best of Barranquilla’s Spirit. Have a great day Regards,

NH Collection Barranquilla Smartsuites Royal

Calle 80 No. 51 B - 25, Barranquilla, Atlantico 80020
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