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NH Collection Barranquilla Smartsuites Royal

4.0 out of 5.0

Recent guest reviews

comfortable good service and very close to everything

Shopping Mall 5-6 long blocks away. McDonald's across the street. Banks and pharmacy , fast food around the corner. Safe to walk nearby. Secure, and easy access.

STAY AWAY FROM THIS PROPERTY. NON STOP LOUD MUSIC BLASTING RIGHT OUTSIDE MY SUITE ALL DAY AND NIGHT TILL 2 AM....RIDICULOUS...YES IT IS CARNIVAL BUT THE HOTEL SHOULD BE A SANCTUARY FROM ALL OF THAT...PERFECTLY QUIET NEIGHBORHOOD AND THE MUSIC IS COMING FROM THE BAR AND LOBBY OF THE HOTEL BLASTED OUT OF LOUDSPEAKERS AT THE HOTEL...NEVER AGAIN AND A REAL KNOCK AGAINST THIS CHAIN...

This five star hotel is impecable. You get a lot for a very convenient price. The swimming pool on the roof is a plus!

Hotel staff were very friendly , the day security guard always made a point to greet you and shake your hand. This hotel is definitely not for families as the bathing area is half or all the way exposed. This hotel seems more for couples.

Free breakfast! Awesome. A couple of free beer/wine or cocktails! Awesome. The pool are needs more attention. Pool is very small, and there is no staff serving anything. They need a bar up there. Other than that, I am coming back!

Although the hotel in general is not bad, the reason for bad review comes from the fact that they overcharged for the room, even when this was already booked and paid in advance. When i check the bill, they bill me twice for the same room and although i have been in contact for months now with the reception and reserves manager to make sure they refund the overbilled quantity to my credit card, they haven't returned yet. For this reason only, i never recommend this hotel again, if you go to barranquilla, because good service start at the reception. If you for some reason stay in this hotel, make sure to check your bill twice and do not leave until the problem is solved.

My stay was phenominal. The location was perfect. The hotel had all the amenities to make our stay enjoyable. The service was excellent.

The best thing about the hotel is that it is very well located, rooms are modern, but the bed is a bit on the hard side. I needed to order room service and it took about 15 minutes for my called to be answered, they said they were answering calls, which makes me think they were understaffed.

good location to take a walk around the hotel, no noises, room very clean, breakfast good enough, good coffee, wifi ok.

Great location, very close to the restaurants and the mall. Have a real complimentary breakfast, not the typical continental breakfast other hotels provide, snd they also privided 2 complimentary drinks. Wifi is excelent!!

Only spent one night. Very comfortable. Great neighborhood. Only 30 minutes from the airport when there's no traffic. Use a discount site to get a good deal. Otherwise, its very expensive.

The staff was amazing in every way. They consistently went beyond expectations to be helpful, knowledgable and capable. It was a quiet weekend in Barranquilla because of a festival weekend and many restaurants and shops in the area were closed for the holiday. The hotel provided the perfect retreat.

I travel to Barranquilla often. I was attracted to SmartSuites because of a price offered by Orbitz. The hotel looks like other hotels of similar ratings. The room had a queen bed instead of a king like most of its competitors. Breakfast was nothing special...reminded me of a Comfort Inn or Hampton Inn breakfast. Other similar hotels in Barranquilla offered made to order omlettes. Gave me only one little bottle of shampoo and one bar of soap. I asked for more at front desk including more towels. I was there for 5 days on one bottle of shampoo and 1 bar of hotel soap. I ended up going to the store and buying soap and shampoo. It would have been nice for the front desk to take an interest.

Calle 80 No. 51 B - 25 Barranquilla Atlantico

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in Metropolitana within a short walk of Centro Comercial Villa Country, NH Collection Barranquilla Smartsuites Royal is within a mile (2 km) of Venezuela Park. This 118-room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi. Also nearby are Romelio Martinez Stadium and Barranquilla Zoo.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. Start your day off with buffet breakfast, available for a fee.


Rooms

NH Collection Barranquilla Smartsuites Royal's 118 rooms are soundproofed and provide iPod docks, refrigerators, and minibars. Guests can expect to find free WiFi and 42-inch LCD TVs with cable channels and first-run movies. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include espresso makers, free local calls, and free bottled water.


Property features

Guests of NH Collection Barranquilla Smartsuites Royal have access to an outdoor pool, a fitness center, and a sauna. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for COP 47000 per person one way. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a conference center, and a business center.

Guest reviews for NH Collection Barranquilla Smartsuites Royal

Everyone (3) Couples (4) Business (2) Family (1) Other (3)
5

Business Travelers

comfortable good service and very close to everything

By , from Miami on Mar 1, 2018

Review comment responded on Mar 13, 2018

Dear Guest, Thank you very much for your kind comments. It is always a great joy to know we went beyond your expectations. As a member of Nh Hotels Group our aim is to provide a memorable experience. We are eager to have you back so we can keep on offering you the best of Barranquilla’s Spirit. Have a great day Regards,

5

convenient

Everyone

Shopping Mall 5-6 long blocks away. McDonald's across the street. Banks and pharmacy , fast food around the corner. Safe to walk nearby. Secure, and easy access.

By , from dallas texas on Feb 21, 2018

Review comment responded on Mar 1, 2018

Dear Guest, Mr. Bill Thank you very much for your kind comments. It is always a great joy to know we went beyond your expectations. As a member of Nh Hotels Group our aim is to provide a memorable experience. We are eager to have you back so we can keep on offering you the best of Barranquilla’s Spirit. Have a great day. Yours sincerely, Diana Saltarín Polo Jefe de Servicio al cliente

2

carnival week

Everyone

STAY AWAY FROM THIS PROPERTY. NON STOP LOUD MUSIC BLASTING RIGHT OUTSIDE MY SUITE ALL DAY AND NIGHT TILL 2 AM....RIDICULOUS...YES IT IS CARNIVAL BUT THE HOTEL SHOULD BE A SANCTUARY FROM ALL OF THAT...PERFECTLY QUIET NEIGHBORHOOD AND THE MUSIC IS COMING FROM THE BAR AND LOBBY OF THE HOTEL BLASTED OUT OF LOUDSPEAKERS AT THE HOTEL...NEVER AGAIN AND A REAL KNOCK AGAINST THIS CHAIN...

By , from GUADALAJARA on Feb 12, 2018

Review comment responded on Feb 15, 2018

Dear Guest, Thank you very much for sharing your comments. I would like to apologize for the delay on the answer of your requirement. I am personally taking actions on this matter. I am terribly sorry for the inconvenient caused to you and I truly hope to have you with us on your next visit to the city. Yours sincerely, Diana Saltarín Polo

5

very nice hotel in a very nice area of barranquill

Everyone

This five star hotel is impecable. You get a lot for a very convenient price. The swimming pool on the roof is a plus!

By on Jan 12, 2018

Review comment responded on Jan 17, 2018

Good Moning, Thank you for your comments with us and all the recommendations, they are very important and they make us continue to provide all our guests with a quality service. We wait for you in a next visit to the city of Barranquilla and greet him personally. Best Regards, Diana Saltarin Guest service Manager.

4

pleasant vacation

Couples

Hotel staff were very friendly , the day security guard always made a point to greet you and shake your hand. This hotel is definitely not for families as the bathing area is half or all the way exposed. This hotel seems more for couples.

By , from Baltimore on Feb 12, 2017

4

couple's time

Couples

Free breakfast! Awesome. A couple of free beer/wine or cocktails! Awesome. The pool are needs more attention. Pool is very small, and there is no staff serving anything. They need a bar up there. Other than that, I am coming back!

By on Aug 29, 2015

1

they charged for the room twice

Singles

Although the hotel in general is not bad, the reason for bad review comes from the fact that they overcharged for the room, even when this was already booked and paid in advance. When i check the bill, they bill me twice for the same room and although i have been in contact for months now with the reception and reserves manager to make sure they refund the overbilled quantity to my credit card, they haven't returned yet. For this reason only, i never recommend this hotel again, if you go to barranquilla, because good service start at the reception. If you for some reason stay in this hotel, make sure to check your bill twice and do not leave until the problem is solved.

By on May 6, 2014

5

first trip to barranquilla

Couples

My stay was phenominal. The location was perfect. The hotel had all the amenities to make our stay enjoyable. The service was excellent.

By on Apr 17, 2014

4

good hotel in a nice zone

BusinessTravelers

The best thing about the hotel is that it is very well located, rooms are modern, but the bed is a bit on the hard side. I needed to order room service and it took about 15 minutes for my called to be answered, they said they were answering calls, which makes me think they were understaffed.

By on Feb 16, 2014

4

good enough

Families

good location to take a walk around the hotel, no noises, room very clean, breakfast good enough, good coffee, wifi ok.

By on Dec 8, 2013