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Hyatt Regency Barcelona Tower

5.0 star property

Choose dates to view prices

Photo gallery for Hyatt Regency Barcelona Tower

Cocktail bar
Seasonal outdoor pool, sun loungers
Cocktail bar
2 restaurants, lunch, dinner served; Mediterranean cuisine
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Gran Via 144, L'Hospitalet de Llobregat, 08907
  • Place, Hospital Universitario de Bellvitge
    ‪6 min walk‬
  • Place, Fira Barcelona
    ‪3 min drive‬
  • Place, Gran Via 2
    ‪4 min drive‬
  • Airport, Barcelona (BCN-Barcelona Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Minibar, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(41 reviews)
  • City view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, City View

View from room

Room, 2 Twin Beds, City View

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

View from room

Club Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

Minibar, in-room safe, blackout drapes, soundproofing

Club Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Loft

Minibar, in-room safe, blackout drapes, soundproofing

Loft

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

9.4 out of 10
Exceptional
(67 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Regency)

View from room

Suite, 1 King Bed (Regency)

9.2 out of 10
Wonderful
(5 reviews)
  • 605 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed (Regency)

Free toiletries, hair dryer, slippers, towels

Executive Suite, 1 King Bed with Sofa bed (Regency)

10.0 out of 10
Exceptional
(2 reviews)
  • 605 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite (Regency)

Executive Suite (Regency) | Minibar, in-room safe, blackout drapes, soundproofing

Executive Suite (Regency)

9.0 out of 10
Wonderful
(2 reviews)
  • 605 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Room, 2 Twin Beds

Minibar, in-room safe, blackout drapes, soundproofing

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(18 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Regency King Suite

Minibar, in-room safe, blackout drapes, soundproofing

Regency King Suite

  • Sleeps 2

View all photos for Regency Executive King Suite

Minibar, in-room safe, blackout drapes, soundproofing

Regency Executive King Suite

  • Sleeps 3

View all photos for Regency Executive Twin Suite

Minibar, in-room safe, blackout drapes, soundproofing

Regency Executive Twin Suite

  • Sleeps 3

View all photos for King Room With City View

Minibar, in-room safe, blackout drapes, soundproofing

King Room With City View

  • Sleeps 2

View all photos for Twin Room With City View

Minibar, in-room safe, blackout drapes, soundproofing

Twin Room With City View

  • Sleeps 2

View all photos for King Room

Minibar, in-room safe, blackout drapes, soundproofing

King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Twin Room With Club Access

Minibar, in-room safe, blackout drapes, soundproofing

Twin Room With Club Access

  • Sleeps 2

View all photos for King Room With Club Access

Minibar, in-room safe, blackout drapes, soundproofing

King Room With Club Access

  • Sleeps 2

View all photos for Twin Room

Minibar, in-room safe, blackout drapes, soundproofing

Twin Room

  • Sleeps 2

View all photos for Deluxe Room, 2 Twin Beds, City View

View from room

Deluxe Room, 2 Twin Beds, City View

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, City View (High Floor)

Minibar, in-room safe, blackout drapes, soundproofing

Executive Suite, 1 King Bed, City View (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 603 sq ft
  • 12 bedrooms
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Minibar, in-room safe, blackout drapes, soundproofing

Family Room, Multiple Beds

8.6 out of 10
Excellent
(9 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Loft, 1 King bed, City View

Minibar, in-room safe, blackout drapes, soundproofing

Loft, 1 King bed, City View

  • City view
  • 431 sq ft
  • 6 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (Panoramic View)

Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Room, 2 Twin Beds (Panoramic View)

8.0 out of 10
Very good
(5 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Panoramic View)

View from room

Deluxe Room, 1 King Bed (Panoramic View)

9.8 out of 10
Exceptional
(10 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, City View

Minibar, in-room safe, blackout drapes, soundproofing

Club Room, 2 Twin Beds, City View

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, City View

Minibar, in-room safe, blackout drapes, soundproofing

Club Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds (Deluxe Panoramic View)

Minibar, in-room safe, blackout drapes, soundproofing

Family Room, Multiple Beds (Deluxe Panoramic View)

9.6 out of 10
Exceptional
(4 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Room, 1 King Bed, City View

7.4 out of 10
Good
(3 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for High Floor Twin Room With Deluxe City View

Minibar, in-room safe, blackout drapes, soundproofing

High Floor Twin Room With Deluxe City View

  • Sleeps 2

View all photos for High Floor King Room With Deluxe City View

Minibar, in-room safe, blackout drapes, soundproofing

High Floor King Room With Deluxe City View

  • Sleeps 2

View all photos for High Floor King Room With Deluxe Panoramic View

Minibar, in-room safe, blackout drapes, soundproofing

High Floor King Room With Deluxe Panoramic View

  • Sleeps 2

View all photos for High Floor Twin Room With Deluxe Panoramic View

Minibar, in-room safe, blackout drapes, soundproofing

High Floor Twin Room With Deluxe Panoramic View

  • Sleeps 2

View all photos for High Floor Family Room With Deluxe Panoramic View

Minibar, in-room safe, blackout drapes, soundproofing

High Floor Family Room With Deluxe Panoramic View

  • Sleeps 4

View all photos for Family Room

Minibar, in-room safe, blackout drapes, soundproofing

Family Room

  • Sleeps 4

View all photos for High Floor King Room With Deluxe City View And Club Access

Minibar, in-room safe, blackout drapes, soundproofing

High Floor King Room With Deluxe City View And Club Access

  • Sleeps 2

View all photos for High Floor Twin Room With Deluxe City View And Club Access

Minibar, in-room safe, blackout drapes, soundproofing

High Floor Twin Room With Deluxe City View And Club Access

  • Sleeps 2

View all photos for High Floor Regency Executive King Suite With Deluxe City View

Minibar, in-room safe, blackout drapes, soundproofing

High Floor Regency Executive King Suite With Deluxe City View

  • Sleeps 3

View all photos for Loft City View

Minibar, in-room safe, blackout drapes, soundproofing

Loft City View

  • Sleeps 2

View all photos for Loft Panoramic Views

Minibar, in-room safe, blackout drapes, soundproofing

Loft Panoramic Views

  • Sleeps 2

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About the neighborhood

L'Hospitalet de Llobregat

Located in Bellvitge, Hyatt Regency Barcelona Tower is within a few miles (5 km) of popular sights such as Port de Barcelona and Fira Barcelona. This 280-room, 5-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a conference center. It's connected to the convention center in central L'Hospitalet de Llobregat and also close to Camp Nou and Palau Sant Jordi.

What's nearby

  • Hospital Universitario de Bellvitge - 6 min walk - 0.4 miles
  • Fira Barcelona - 3 min drive - 1.6 miles
  • Gran Via 2 - 4 min drive - 1.8 miles
  • La Rambla - 11 min drive - 5.0 miles
  • Sagrada Familia - 15 min drive - 6.8 miles

Getting around

  • Bellvitge Hospital Station - 5 min walk
  • Barcelona Bellvitge Station - 17 min walk
  • Barcelona El Prat Airport (BCN) - 9 min drive

Restaurants

  • ‪Azimut Restaurant - ‬1 min walk
  • ‪Da Fu Hao - ‬12 min walk
  • ‪Skyfall Cocktail Club - ‬1 min walk
  • ‪Espuga - ‬14 min walk
  • ‪Granja Oasis - ‬10 min walk

About this property

Hyatt Regency Barcelona Tower

At Hyatt Regency Barcelona Tower, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. Self parking is available for EUR 25 per day. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a conference center, a business center, and a seasonal outdoor pool.
Guests can expect Smart TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers, free toiletries, and slippers. Minibars, safes, and phones are also available.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Guests under 16 years old are not allowed in the swimming pool.

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  • Free WiFi
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8.8 out of 10, Excellent, 5,116 reviews
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Apr 28 - Apr 29
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 25 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Axis Lounge & Terrace
  • Restaurante Terrum

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (53,820 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 29 floors
  • Banquet hall
  • Built in 2006
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.
Guests have access to the spa at a nearby partner property, located 150 meters away.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20 per pet, per day
  • Dogs and cats only
  • 1 total (40 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.95 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Self parking fee: EUR 25 per day
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from May 02 to October 31.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Property is also known as

Hyatt Regency Barcelona Tower Hotel
Hesperia Barcelona Tower Hyatt Affiliated Hotel
Hyatt Regency Barcelona Tower L'Hospitalet de Llobregat
Hyatt Regency Barcelona Tower Hotel L'Hospitalet de Llobregat

Frequently asked questions

Is a free cancellation option available at Hyatt Regency Barcelona Tower?

Hyatt Regency Barcelona Tower provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Regency Barcelona Tower?

As of Apr 6, 2026, prices found for a 1-night stay for 2 adults at Hyatt Regency Barcelona Tower on Apr 12, 2026 start from $182, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hyatt Regency Barcelona Tower?

This hotel is situated in Bellvitge, close to Camp Nou, Port de Barcelona, and La Rambla. You'll also find Plaça de Catalunya and Plaça d'Espanya within a short drive.

Is there parking available at Hyatt Regency Barcelona Tower?

Yes, parking is offered for EUR 25 per day. Accessible parking is also available for guests.

Does Hyatt Regency Barcelona Tower include a casino at the property?

No, Hyatt Regency Barcelona Tower doesn't have a casino.

Is there an indoor pool at Hyatt Regency Barcelona Tower?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 02 until October 31.

What will couples enjoy most about a stay at Hyatt Regency Barcelona Tower?

Amenities that appeal to couples at this boutique hotel include around-the-clock room service, a minibar, and a smart TV.

Are there hot tubs at Hyatt Regency Barcelona Tower?

Yes, this hotel offers private indoor spa tubs in some guestrooms.

Does Hyatt Regency Barcelona Tower have a restaurant with a breakfast menu?

Yes, Hyatt Regency Barcelona Tower has 2 restaurants, and serves buffet breakfast on weekday mornings for a surcharge.

Does Hyatt Regency Barcelona Tower allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hyatt Regency Barcelona Tower for a fee of EUR 20 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Hyatt Regency Barcelona Tower?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hyatt Regency Barcelona Tower?

The closest major airport to Hyatt Regency Barcelona Tower is Barcelona El Prat Airport (BCN), which is 5.1 mi away (9 minutes by car).

Are there rooms with balconies at Hyatt Regency Barcelona Tower?

Yes, some guestrooms at Hyatt Regency Barcelona Tower offer a terrace and may feature city views.

Does Hyatt Regency Barcelona Tower offer wedding services?

There are wedding services available at Hyatt Regency Barcelona Tower if that's in your vacation plans.

Hyatt Regency Barcelona Tower Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 706 out of 1046 reviews
Rating 8 - Good. 190 out of 1046 reviews
Rating 6 - Okay. 80 out of 1046 reviews
Rating 4 - Poor. 32 out of 1046 reviews
Rating 2 - Terrible. 38 out of 1046 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Duane E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff outstanding hospitality and restaurant
Stayed 1 night in Mar 2026

10/10 Excellent

Zoila Victoria, Miami

Liked: Cleanliness, amenities
Great hotel
Stayed 6 nights in Dec 2025

4/10 Poor

Melissa

Traveled with group
Liked: Staff & service
The bathroom was a little too modern and the shower floor was slippery. The bathroom lighting was odd. It was NYE but even from the 10th floor we could hear the vibrations from the music all the way until dawn.
Stayed 1 night in Dec 2025

10/10 Excellent

Zhemin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staffs are nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Hunter

Business traveler
Liked: Cleanliness, property conditions & facilities
Very beautiful bathroom! Lovely staff!
Stayed 2 nights in Dec 2025

10/10 Excellent

luxmykanthan jeevaraja

Traveled with family
Liked: Property conditions & facilities
All good
Stayed 3 nights in Dec 2025

10/10 Excellent

EUGENE

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with courteous, excellent staff.
Stayed 1 night in Dec 2025

8/10 Good

Natalie Victoria, Harpenden

Liked: Cleanliness, property conditions & facilities
Room was clean and tidy! Hotel staff were pleasant! Restocking the room, staff did not replace face cloths once used. Would be nice if staff could advise of local facilities on arrival.
Stayed 3 nights in Dec 2025

8/10 Good

Megan

Liked: Cleanliness, amenities
Rooms were clean, staff was friendly and helpful. The room was super hot when we arrived but they sent up maintenance and it was fixed straight away.
Stayed 1 night in Dec 2025

8/10 Good

Jacques

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel / so so location
Stayed 1 night in Aug 2025

10/10 Excellent

Krishnan

Stayed 2 nights in Dec 2025

8/10 Good

Josefina

Stayed 1 night in Dec 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
great stay but corporate feel. Rooms excellent with modern massage shower fixtures
Stayed 2 nights in Nov 2025

10/10 Excellent

Mohamed, Al Luqta

Great
Stayed 1 night in Dec 2025

6/10 Okay

Wendy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff were amazing. Hotel wad kept clean. However they advertised this hotel having a skyfall. I booked this place on my Europe tour around this hotel for 5 days. Finish with a big bang i called it. I allocated most of my budget to this place because of the skyfall. When i got to the hotel, they had a big board stating the hours of operation 6PM- 2 AM (some days) . My first night, i got to the hotel around 12-1 AM. Second night, got ready and pregamed before we head to skyfall. Come to find out they had a private event. The skyfall was closed to even hotel guests. We were in no shape to got out. We stayed home. Third day i asked the front desk. She reassured me that the skyfall was going to be opened. Went on a tour came. Back late got dressed, press to go up. I couldn’t reach. Went to front desk. They told me they had a private event. I was livid. The next morning i demanded to speak with the manager. He finally explained to me that skyfall was not part of the hotel. I rebuttal because they advertised the hotel and skyfall being one. They kindly sent to the room. They made sure that the skyfall was opened. My partner was over it at this point. But i made my way up that night just to be bullied by the skyfall manager letting me know that i was not supposed to be there. Despite the effort of the bartender, i quickly made my way back to my room in tears. The hotel was as much as any hotel in the city closer to all the attractions. But i chose this hotel only bc of the skyfall
Stayed 5 nights in Dec 2025

2/10 Terrible

Jacob

Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We booked two rooms last minute for a flight in the morning. The stay was fine, a nice hotel near the airport. However unfortunately the bathroom flooded in one of the rooms the next morning because of a clogged drain. We had already checked out so my elderly mother had to complete getting ready in the lobby bathroom. The staff were not helpful, only bringing an extra towel to the room for what purpose I do not know. At checkout I was told that management would contact me for a resolution.. however they never did. Unfortunate for a Hyatt hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Jean

Liked: Cleanliness, amenities, property conditions & facilities
Everything is great! The hotel is exceptionally clean and fancy. Staff is super helpful and friendly.
Stayed 4 nights in Nov 2025

2/10 Terrible

MAGDALENE

Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

rui

Stayed 2 nights in Nov 2025

10/10 Excellent

Amani

Liked: Cleanliness, staff & service, amenities
Room was so clean and big enough to enjoy your accommodation The reception employees were very friendly and helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Victoria

Stayed 1 night in Nov 2025

10/10 Excellent

CHLOE WENFANG

Stayed 4 nights in Nov 2025

10/10 Excellent

Eric C

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place absolutely perfect And the staff. Thanks to GM Jordi Mir
Stayed 3 nights in Nov 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Room was nice and easy to get to from the airport.
Stayed 1 night in Aug 2025