Hotel Ciutadella Barcelona4.0 out of 5.0
This hotel is most popular for:
Recent guest reviews
1 - At check in I had a few heavy bags and a 15month year olf chid. When I asked the fornt desk for help, they pointed nme to the bellhop luggage carrier and said I can use that if needed. 2 - Shower leaked causing flooding on the floor. 3 - no soap or shampoo was in the bathroom 4 - No child bed was placed in the room after asking 5 - Two spiders were foun in the room 6 - telephone was not working 7 - Noise of moving FF&E was ongoing in the middle of the night 8 - Security Nightmare - Housekeeping or hotel operations, left someone else's passport on our desk with our room number on it. (Can you believe it?)
We were there for less than 12 hours but everything was great! Reception was friendly and quick! A couple of great food spots right across the way--not the loveliest spot in the city. Right next to the train station and about a 20 minute walk to Plaza de Catalunya. Comfy bed, amazing shower, and beautiful balcony.
We never slept there as they moved us to other hotel, because of some glitch in system... Strange.
Just OK, seems to be dangerouse at the night but, it was near everthing
Hotel staff was very friendly and professional. Best I've ever seen at a hotel. The rooms were very nice- great large shower, nice little balcony, comfortable beds. The hotel was also in a great location. Only a few blocks from the beach and one block from the subway. It was also within walking distance to numerous tourist destinations. When you are checking out they will call a cab for you if you need one. I highly recommend this hotel. Wish I could've stayed there longer.
Reviews from Trip Advisor
72% of guests recommend this hotelTotal of 471 reviews