2/10 Terrible
Lorna M.
Jul 21, 2025
Liked: Cleanliness
DO NOT RENT FROM RESORT REAL ESTATE AND RESORT. DO NOT RENT THIS HOUSE in the SUMMER. The description is deceptive! There is not air conditioning in all of this house. There is a portable A/C unit(pictured below) to cool the expansive den and kitchen and one window unit for the master bedroom. The other two bedrooms have NO A/C. The worst was when I called Resort Real Estate, the lady who answered the main phone was rude and totally was trying to gaslight me. She tried to argue that the house did have A/C but when I told her that the 2 bedrooms did not, all she said was,"well, were you uncomfortable last night?" Not the point and totally an attempt to redirect. Both her and another employee told me they would speak to management about some sort of partial refund but I've never heard anything. They are truly deceptive and dishonest in my opinion. I used them once before and they cancelled on me for no reason a few weeks before my trip and offered no alternatives. I should have never given them a second chance.... If you are the owner of this house and reading this, you have a nice house. Find another management company! If they are dishonest with customers, they will be dishonest with you!
Lorna M.
Stayed 4 nights in Jul 2025