The rooms are nice and clean. However we had a horrible check in experience, they couldnt find our reservation and took almost an hour to check us in, and took a whole wedding group that showed up after us before figuring out our reservation. Then the restaurant was closed because of this wedding reservation and the only thing available was cold expensive room service or a nasi gorang bar for $15 which looked worse than a $2 Nasi goreng, so all the other guests' experience was compromised because of their wedding reservation. The breakfast buffet was horrible, and half empty by 9am. The lady said "you should get here earlier next time"... REALLY! When I'm paying $15, oh and they tried to charge me $20 on the phone when I was booking rather than when I got there the price was different.. I would never stay here again or recommend it to anyone.
Wyndham Tamansari Jivva Resort Bali places you within a 10-minute drive of popular sights such as Bali Safari and Marine Park and Taman Kertha Gosa. This 222-room, 4.5-star resort has 2 outdoor pools along with a full-service spa and 2 restaurants.
Enjoy dining at the resort's 2 onsite restaurants: Jivva Beach Club specializes in international cuisine and serves breakfast, brunch, lunch, and dinner; Bumbu Restaurant offers relaxing ocean views. Order from room service to satisfy your hunger without leaving your room, or explore the resort and get a beverage at the bar/lounge or coffee shop/cafe. Continental breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
32-inch LED TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, slippers, and toothbrushes and toothpaste. Coffee makers, safes, and phones are also standard. Housekeeping is available on request.
Guests of Wyndham Tamansari Jivva Resort Bali have access to a full-service spa, 2 outdoor pools, and a gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for IDR 450000 per vehicle one-way. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this beach resort include a sauna, free WiFi in public areas, and a business center.
The rooms are nice and clean. However we had a horrible check in experience, they couldnt find our reservation and took almost an hour to check us in, and took a whole wedding group that showed up after us before figuring out our reservation. Then the restaurant was closed because of this wedding reservation and the only thing available was cold expensive room service or a nasi gorang bar for $15 which looked worse than a $2 Nasi goreng, so all the other guests' experience was compromised because of their wedding reservation. The breakfast buffet was horrible, and half empty by 9am. The lady said "you should get here earlier next time"... REALLY! When I'm paying $15, oh and they tried to charge me $20 on the phone when I was booking rather than when I got there the price was different.. I would never stay here again or recommend it to anyone.
Dear Valued Guest, On behalf of Wyndham Jivva Team I would express our deeply sorry for your inconvenience experience during your stay. We do realize that our teams had fail to deliver our best performance during check in process because of weddings came along at the same time. Which is also created another issue at the other outlet's for your room service. Our FB teams now already improve their formation and performance to avoid any failure service in the future. Related to your breakfast time, we do brief our staff to keep the food ready during breakfast time with no excuse. I wish we could have a chance to serve you here again and share the real Jivva Hospitality soon. Thank you please let me know if you need my assistance at your convenience time. My Sincere, Asst. e-Commerce