Everything was perfect, except the gym and pool which are not in the hotel building, but across the street.

Spent a week at this hotel and began noticing ants in the room. Had staff spray the room twice to control the ants but didn’t work. I asked to be moved to another corner room but the only one available was a deluxe room. After spending 6 nights at this hotel, the manager Katie refused to upgrade me to the deluxe corner room for 1 night. I could not believe how inconsiderate she was for a guest who has been on your hotel for so long! Instead she said I’d have to pay for the upgrade. I did but was very disappointed by the lack of customer appreciation she showed. Albeit a good location, this hotel needs to better train their staff on how to treat customers well.

Good hotel located in silom. Close to BTS and walkable to restaurants. Friendly staff and clean room. Will stay here again.

Toilet smell not good when entering the room and air condition noise too loud ..

Nice hotel near the bts, people very nice, good hotel!

Super great location within walking distance of the Skytrain so you have access to the whole city.

Great staff: very friendly, professional and helpful. Property was surprisingly nice for the price. Room was modern, clean and amenities was good. Bed was comfortable, but could have used more pillows and better towels. However, when you open the curtain, it was shocking to see the view outside. Horrific piles of trash from neighboring buildings. It was totally disgusting, smelly, and unsanitary.

Super location and the very near market and food available is fantastic

The hotel is undergoing renovat ions on the outside. Close to markets, MRT, restaurants. Nice gym and pool.

Very friendly staff, clean environment close to BTS station and walkable to night street

Friendly and accommodating staff. Great location to everything. Room was clean and beds were comfortable. Only complaint was that you had to go through construction in order to get to your room.

The hotel was average. It was god enough to stay at while exploring Bangkok and other places in Thailand.

There is few step to bts Cheng Mandi which is very convenient to other destinations. There are local street food nearby.

My fifth time staying at the hotel. Close to BTS, shopping mall, and local market. Modern. Clean. Spacious. Quiet. Friendly housekeeping staff. All is good except wifi connection: It is terrible.

There are 2 main attractions of the Trinity Silom: Location and Staff. The hotel is situated just a short walking distance from the train station and there is a great market just yards away and around the corner from the front door of the hotel. Vendors with delicious, authentic Thai food of all sorts occupy the market Monday-Friday. There is even a small grocery store and several restaurants with great food just outside the hotel. This is all before you even leave the side street on which the hotel is located. Shout out to Fat P. Bakery! You will find more restaurants, shopping and attractions still within walking distance after leaving the hotel's street. The hotel's location is simply hard to beat. Staff is another strong point of the Trinity Silom. Most staff members are courteous and very friendly. Their English is also more than adequate and their overall friendly disposition certainly helped make my stay a pleasant one. The hotel manager at the front desk could learn to smile a little more. She seemed somewhat gruff at times. My biggest complaint about my room is the bad water pressure. The water pressure and temperature would unexpectedly change during my showers and would often result in me rushing to adjust the shower nozzle a split second after hot water started raining down on me. The dim lighting in the bathroom made shaving a challenge. The room itself was a little worn, but clean and the cleaning staff was also friendly and respectful.

Very convenient location, clean and the staff were generally very obliging and very helpful. Lots of good local eating spots with within minutes of the hotel. The BTS train was less than 5 minutes. Would I stay in this hotel again definitely, would I recommend this hotel definitely and finally good value.

Almost no noise cancellation, there are tons of roof leaking, and kind of messy around the hotel, location is good, but the holiday inn express next door is better choice

It is a nice hotel in the middle of Silom, surrounded by grocery shops, cheap and expensive restaurants, and massage parlors. The room is spacious and quite, clean, adequate bathroom. The room has flat TV, small fridge, and boiler kettle; 2 bottles of water and coffee, tea, and sugar provided. I had once breakfast at the hotel it was nice but expensive, there are plenty outside food services including McDonald. It is near bts stations and near night markets. I would highly recommend this hotel.

My second time staying at the hotel and would stay here anytime, given the price is right. I highly recommend this hotel to travelers to Bangkok. Upon checking, I received an upgrade, which was nice. The upgraded room was in the newer or newly renovated section of the building. Behind the hotel or the Trinity Complex, there is a local market worth trolling. The wifi needs serious rework. It's poorly connected and I felt frustrated each time using their wifi system.