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The Key Sukhumvit Bangkok by Compass Hospitality

3.0 out of 5.0

Recent guest reviews

Stayed in their suite with jacuzzi. Room was spacious, only thing to note is that there were no windows and the room is beside the hotel staff's idk some kind of storage room. It gets a little noisy when ppl is taking stuff. However, as I am nursing my newborn and needed to pump, storage for breastmilk is a problem. The in-room mini fridge has a tiny freezer compartment that can accommodate about 4 pkts of 250ml. BUT the staffs were really nice, they would bring them up to their kitchen freezer on the 7th flr to keep them frozen till I checked out. 👍👍👍

The location is its definite advantage - this is just 5 mins from Asok BTS and Terminal 21 mall. That said, it is an unsheltered walk so carrying your luggage in the event of a downpour can be challenging (which was what happened to me). The hotel is relatively unknown as it is on some quiet side lane. No grand façade or big lobby either. But the staff are conversant in English and are generally friendly and helpful. Breakfast is a simple affair at their lobby - there are only 12 seats or so.. It costs 200 baht per pax for a decent variety of eggs, toast, cereal, fried rice and fruits etc. The BKK malls and most eateries open at 10am or later so this is a good way to fill your stomach if you are an early riser. To access this hotel you can take the Airport Rail Link to Phaya Thai, change to the Phaya Thai BTS, and alight at Asok station. It is a good base to explore BKK as it is in the centre of Sukhumvit and has direct transfer to the MRT.

I have stayed a few times at The Key and I am always impressed by the service and professionalism of the staff. The beds are comfortable and there is plenty of space in the rooms. I stayed at the executive suite and had a great sitting area with a small kitchen and an extra tv.

Mediocrity in bold. Breakfast (paid) is at best not revolting. Location is their only saving grace. It's quite conveniently located to both the BTS and MRT stations. They've got real friendly staff et al.. but nothing else to shout about to be honest. I'd not recommend to anyone I send xmas cards to. Toilet facilities is atrocious.

1) Staff alright. considered good 2)Location : good 3) Hotel : not worth the $, poor water system, not twin bed. Did not inform me earlier despite my booking was 2 months ago. You could have better value at other areas

Bangkok as usual at this time of the year is hot hot hot for May onwards Arrived hotel almost 12.00pm but was told to sit around till 1.00pm for our room After checking in went up to our given room. As feeling hot decided to take a shower before venturing out. On turning on the shower felt the hot water gashing out. Took a look and found the tap was on the right direction for cold water. Went down to reception to ask about this issue. Reply I got was the water tank is on the roof TOP hence with Bangkok weather. They can't do anything about it. In another words if you want Cold water to shower you got to do it after Sun set. Communication, not too good either. Was told breakfast will be served at 7.00am. Got a flight to catch gone down at 7.00am for breakfast told breakfast starts at 7.15am. Breakfast spread was reasonably decent. There no face towels in the bathroom apart from the standard 2 towels found in my "Executive" room that I booked. The pros for this hotel would be its location (the intersection of Asoke/Sukhumvit)

The hotel's lobby is quite small and low ceiling. Breakfast area is right beside the lobby and was very full on certain times in the morning (around 8am). The hotel has 1 elevator that travels quite slowly but also smooth because i hardly felt it when it reached the floors you arrive to. The room i got was the 1 bedroom suite type. Airconditioning was cold and strong. The beds were firm but the pillows were too soft. The tv has regular channels and a separate cable box with more international channels. The suite has a small dining table and a bigger refrigerator than a normal room's, with plates, utensils, and a separate kitchen sink. The room used laminated flooring and the wear and tear shows with the path that most people walk on were creaking and sagging. The bathroom was a big letdown. It was quite small and narrow. The bathtub position allows the water from the shower to leak out and the bathroom floor was always wet because of this. Because of the narrow position, you need to sit on an slightly angled manner when sitting on the toilet. Another bigger issue is that even if the window's view is towards the parking building next door, one can hear a big motor that switches on and off, and any other outside noise. Their curtains in the bedroom were also not well placed and allows a lot of outside light into the room. Location is very good. I had a problem at check out when they wanted to charge me for something i already prepaid. They did verify and was settled but it should have been seen at check in.

Overall the room is clean, location is strategic. 3mins away from Terminal 21 Shopping Complex for restaurant and convenience store is 2mins away. Night spot is 5mins away @ Soi Cowboy to hangout for couple of beers to cool off. Don't expect breakfast to be 5stars serving but good enough for business traveler to fill up morning stomach before on the go.

Stayed 3 nights in this hotel. 1N in the luxury and 2N in standard room. Personally I would pay for the luxury room and stay there again. Service are good and staff wear smiles. Thanks once again and I enjoyed my stay.

The location of the hotel is great. It's near to the Asok Station and Terminal 21, room is decent though getting a bit old. And the staff are very polite and helpful. My only complain is the noise. At 2nd floor, you can hear the noise / loud music from the streets at night when it's quiet. Also opposite to the hotel is a construction building, but thankfully they stop work at night.

19-19/1-3 Sukhumvit Soi 19 Bangkok Bangkok

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Business center
  • Concierge services

Located in Asoke, The Key Sukhumvit Bangkok by Compass Hospitality is within a few miles (5 km) of popular sights such as Siam Paragon Mall and Pratunam Market. This 43-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi. It's in central Bangkok and also close to Siam Square and MBK Center.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start your day off with breakfast, available for a fee.


Rooms

All 43 air-conditioned accommodations feature kitchens and space to spread out with dining areas and sitting areas. LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Minibars, coffee makers, and free newspapers are other standard amenities.


Property features

Guests of The Key Sukhumvit Bangkok by Compass Hospitality enjoy access to free WiFi in public areas, a meeting room, and a business center. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a library, free newspapers, and a terrace.

Room options

Executive Suite

King 1 | Sleeps 2

One Bedroom Suite

King 1 | Sleeps 2

Luxury Jacuzzi Suite

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

74% of guests recommend this hotel

Total of 661 reviews