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UPAR Hotels Sukhumvit 11 Nana

3.0 star property
Central hotel with a 24-hour front desk connected to the convention center in Bangkok

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Photo gallery for UPAR Hotels Sukhumvit 11 Nana

Flat-screen TV, DVD player
Shower, free toiletries, hair dryer, towels
Front of property
Reception
Deluxe Room | In-room safe, desk, soundproofing, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
43/17 Sukhumvit Soi 11, Bangkok, Bangkok, 10110
  • Bumrungrad Hospital
    ‪3 min walk‬
  • Pratunam Market
    ‪18 min walk‬
  • Terminal 21 Shopping Mall
    ‪2 min drive‬
  • Bangkok (BKK-Suvarnabhumi Intl.)
    ‪19 min drive‬

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Room options

View all photos for Superior Room

Superior Room | In-room safe, desk, soundproofing, iron/ironing board

Superior Room

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Room

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Bangkok

Located in Sukhumvit, UPAR Hotels Sukhumvit 11 Nana is a leisurely stroll from popular sights such as Bumrungrad Hospital and Nana Square. Each of the 26 rooms at this 3-star hotel includes a refrigerator, a coffee maker, and a flat-screen TV. It's connected to the convention center in central Bangkok and also close to Pratunam Market and Platinum Fashion Mall.

What's nearby

  • Bumrungrad Hospital - 3 min walk - 0.2 miles
  • Nana Square - 10 min walk - 0.6 miles
  • Pratunam Market - 18 min walk - 1.0 mile
  • Terminal 21 Shopping Mall - 2 min drive - 1.2 miles
  • CentralWorld Shopping Complex - 3 min drive - 1.5 miles

Getting around

  • Phetchaburi Station - 13 min walk
  • Bangkok Makkasan Station - 15 min walk
  • Don Mueang Intl. Airport (DMK) - 29 min drive

Restaurants

  • ‪สตาร์บัคส์ - ‬7 min walk
  • ‪Monika's Kitchen - ‬5 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Pizza Hut - ‬4 min walk
  • ‪Khao Tha-lu Chumporn Coffee - ‬5 min walk

About this property

UPAR Hotels Sukhumvit 11 Nana

Central hotel with a 24-hour front desk connected to the convention center in Bangkok
UPAR Hotels Sukhumvit 11 Nana features free WiFi in public areas, a computer station, and free newspapers. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include a terrace, an ATM, and a TV in a common area.
Guests can expect free WiFi and flat-screen TVs with cable channels and DVD players. Other amenities include refrigerators, coffee makers, and safes.

Languages

English, Filipino, Hindi, Thai

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Jul 30 - Jul 31
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 6:00 AM and 5:00 PM

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for THB 700.00 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 AM and 5:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 700.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
  • Check-in: 2:00 PM—-11:00 AM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts major credit cards and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Smart Suites
Smart Suites Bangkok
Smart Suites Hotel
Smart Suites Hotel Bangkok
Smart Suites
UPAR Hotels Sukhumvit 11
UPAR Hotels Sukhumvit 11 Nana Hotel
UPAR Hotels Sukhumvit 11 Nana Bangkok
UPAR Hotels Sukhumvit 11 Nana Hotel Bangkok

Frequently asked questions

What is there to do around UPAR Hotels Sukhumvit 11 Nana?

This hotel is situated in Sukhumvit within a short 20-minute walk of Pratunam Market and also 20 minutes on foot from Platinum Fashion Mall. You'll also find Terminal 21 Shopping Mall and Erawan Shrine within a short drive.

Is parking available on site at UPAR Hotels Sukhumvit 11 Nana?

No, there isn't parking at this hotel.

Does UPAR Hotels Sukhumvit 11 Nana have a casino on the premises?

No, UPAR Hotels Sukhumvit 11 Nana doesn't have a casino.

Will I find an indoor pool at UPAR Hotels Sukhumvit 11 Nana?

No, there is no indoor pool at this hotel.

Is UPAR Hotels Sukhumvit 11 Nana good for couples?

Couples will appreciate amenities like concierge services, a terrace, and a 24-hour front desk at this hotel.

Are there hot tubs at UPAR Hotels Sukhumvit 11 Nana?

No, this hotel doesn't have a spa tub.

Does UPAR Hotels Sukhumvit 11 Nana feature a restaurant that includes a breakfast menu?

No, UPAR Hotels Sukhumvit 11 Nana doesn't have a restaurant that serves breakfast.

Will UPAR Hotels Sukhumvit 11 Nana allow pets to stay for free?

No, pets and service animals aren't allowed at UPAR Hotels Sukhumvit 11 Nana.

Are there connecting rooms at UPAR Hotels Sukhumvit 11 Nana?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from UPAR Hotels Sukhumvit 11 Nana?

The closest major airport to UPAR Hotels Sukhumvit 11 Nana is Don Mueang Intl. Airport (DMK), which is 15.7 mi away (29 minutes by car). Another top airport is Suvarnabhumi Intl. Airport (BKK), which is located 19.6 mi away (35-minute drive).

Are there rooms with balconies that I can book at UPAR Hotels Sukhumvit 11 Nana?

No, there aren't any guestrooms with balconies at UPAR Hotels Sukhumvit 11 Nana.

UPAR Hotels Sukhumvit 11 Nana Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 89 out of 430 reviews
Rating 8 - Good. 174 out of 430 reviews
Rating 6 - Okay. 100 out of 430 reviews
Rating 4 - Poor. 42 out of 430 reviews
Rating 2 - Terrible. 25 out of 430 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

Negin

Liked: Staff & service
Disliked: Cleanliness, amenities
The room and bed were generally clean, however there were details such as dirty rags in the closet which were off putting during our stay.

2/10 Terrible

Shahar

Disliked: Cleanliness, property conditions & facilities
Gross
Stayed 1 night in Dec 2024

2/10 Terrible

Safwaan

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason anyone should stay this property is the convenience of its location - everything else about UPAR Hotels was horrible to the point where we checked out a night early to go stay on the floor of a friends apartment. For starters, the staff at reception was exceptionally rude, especially the man who works the night shift. During our check in, we were treated with complete annoyance and being asked irrelevant personal questions. Our asks for extra towels and hair dryers were completely ignored during our stay. The property itself was disgusting - the cleaning staff did not clean the bathrooms at all. The showers were disgusting and the rooms had garbage in the corners. The tipping point, however, was the number of rats we saw during out 2 night stay. Due to garbage being left out on the common area floors, we saw many huge rats running around outside our rooms and fighting over garbage that was left by the cleaning staff in the open for many hours of the afternoon. Our friend who stayed on the floor below us said he heard rats running around through the walls and ceiling. To add to the above experiences, the toilet in our bathroom randomly stopped working. After a whole day out, we came back to our hotel to discover the flush was not working and were given no explanations on why and no one sent to fix it. Overall, please do not consider UPAR Hotels for your next stay. There are other hotels in the area for the same price that do not have rats running around.
Stayed 3 nights in Dec 2023

10/10 Excellent

Mahmut Ayberk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

AHMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean and quite

clean and quite hotel nice friendly staff in the middle of the centre 7/11 24 hours supermarket open next to you massage shops and restaurants very close to you.
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
The property is situated in a strategic area. Staffs are friendly especially the front office and house keeping team.
Stayed 3 nights in Mar 2020

8/10 Good

Phil, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
A pleasant hotel, friendly staff and central location. I reccomend the street food near by
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were polite and especially Jack at reception - good amenities include TV n close to the action ! Thanks
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, service is very friendly and great value for money
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness
Stayed 17 nights in Nov 2019

4/10 Poor

Verified traveler

Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveler

Traveled with family
what do you want me to say!? I notified the hotel regarding the sudden death of a family member and would not be able to visit Bangkok at this time and was hoping any refund would be helpful for my situation but of cause there's no respond at all after many attempted to reach them. heartless hotel management.
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed for 3 nights could not of been any better amazing staff very friendly
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay for the price, but bad location....
Stayed 1 night in Jun 2019

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Fantastic value for money and in area if lots of dining
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Excellent value for the money. Clean rooms and friendly staff. Very helpful with contacting the airport when the airline lost our luggage. Will definitely stay here again on our next trip to Bangkok.
Stayed 2 nights in Mar 2019

4/10 Poor

David, South UK

Disliked: Staff & service, property conditions & facilities
The only good thing about this hotel is the price and location. I have honestly no idea how it qualifies as three stars or where all the good reviews came from. First, the room is nothing like the pictures, is much smaller, and quite dark even with all the lights turned on. In terms of cleanliness, there weren't any major issues, but the place really did need a good dusting, particularly in the less easy to reach corners. A few parts of the room do need replacing / fixing such as the safe which had parts that would fall off it, the mirror with large black stains, and Aircon which only has one setting - arctic gale. Staff were pleasant enough but not helpful. For example when asked questions, such as good places to eat nearby, I was just told to go walk and find something - all with a big smile of course. Biggest problem by far however... the hotel is guest friendly. What that means for those unfamiliar with Bangkok is that a guest is welcome to bring other people back to their room free of charge. So I spent three nights listening to some of the ladies that Thailand is infamous for very noisily entertaining their companions until the early hours of the morning. With walls so thin, it's no wonder I didn't sleep well. So if you are looking for a hotel which does not ask questions or offer judgement this is a place for you. On the other hand if you have any class, taste or moral standards then I suggest you find someplace else.
Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveler

Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
One day I was locked out my room for an hour. The battery in the lock was flat. I didn't complain though. A few days later I lost the key. They charged me 1000 baht.
Stayed 22 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel for three nights to see Bangkok prior to heading south to the beaches. The hotel is slightly off the beaten path but close to night life and the BTS skytrain (5 minute walk), a 7-11 right next door and a nice supermarket 1 block away. We found it very quiet and super clean. The staff was very helpful and friendly. Couldn't ask for anymore, very good value for the money. We ended up booking it again before our flight out of Thailand.
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
When it was new I think it would have been beautiful. It's nice and for the price is really quite good. Few things here and there are a.bit rough but nothing major.
Stayed 2 nights in Feb 2019

2/10 Terrible

Tak Wah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trouble to get back extra charged!

I paid when I booked the room online, but the hotel charged the room rent again when I checked in. Obviously the hotel made a mistake, I need to call hotels.com twice and wrote to my credit card bank to ask for help. I spent one month to get my money back!
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
The room was too small, have difficult to move around, the first night I didn’t sleep comfortably because the bed covers was too short and when I asked, he told me that I am tall but the bedcover was not fitting either the bed . The following morning I complained to the manager and was given a cover which fitted my bed and I was able to sleep comfortably. No telephone in the room to communicate with reception, you have to make all your request to the reception. Otherwise our stay was okay.
Stayed 7 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rooms and friendly staff and location center in main market
Stayed 3 nights in Jan 2019