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Sathorn Grace Serviced Residence

3.5 out of 5.0

Recent guest reviews

Poor service & very dirty. Thai places are usually at least swept and while things may not be super clean they are usually superficially cleaned. This place had dust and hair all over the floor. The bathtub was quite dirty. The water was brown (in all faucets) for the first several minutes. The sofa once white was a really gross brown. The counters were all stained (which is fine but they were covered with a lot of dust as well). Amazing layout and design of the rooms. Had a stove (but only minimal kitchenware- like 1 plate & two forks), washing machine, nice sized fridge. The pools was a great design but the water dirty and hazy. The gym looked ok. The sauna was broke. The internet only worked for about an hour in our three day stay and that was after several phone calls. The first call they answered, oh we will connect it... what it wasn't even connected?? Then when they finally told me that the password they gave me was wrong I was disappointed. Had to ask for water. Despite paying for a breakfast buffet there was not a buffet and they just fixed us a plate with eggs, two small hotdogs, and two slices of tomato. When we asked if there was something for our toddler (he was included in the reservation) they said no but finally gave a piece of bread for him (don't worry we shared ours). I asked for a child's bed or crib and it was not provided. Also the room for three bit only had two towels and a hand towel. We would not stay again although it could be an amazing plc.

I have experience to stay at executive suit and It nice and roomie, The staff was very friendly but it location was asking for better and was surprised the breakfast wasn't including in price , little to far for walking distance from everything, the sky train the shopping areas and eating pleases how ever I stayed for five nights and didn't mind to eat at little local close by restaurants for just couple of $, and took fifteen minutes walk in very hot inwirement to the train and about ten minutes on taxi to closest shopping places which wasn't bad only $2 for the trip by meter. Taxi is the way to go around cheap and have air-conditioning.

cost me 450 thb to get from the airport to the hotel by taxi because upon arrival, I saw no shuttle for the hotel like this site advertises. I asked other hotel shuttle drivers and they said that this hotel does not offer shuttle service... how convenient because other travel sites advertise that this is a service they offer as well! Called the hotel and got hung up on. Was not about to call back as roaming charges are ridiculous. The reception clerk didn't even look up at me and greet me as I walked in the door... was too busy doing something at the desk. He asked if I was checking in... duh... I have a huge backpack on, while still looking down. FINALLY he looks up at me - only because he has to get some money from me to pay a deposit. Fine whatever, take my card. get told I will get my deposit back in about 10 working days... I will believe that when I see it. He hands over my key, doesn't tell me what floor I am staying on or where the elevator is or how to get to the room itself. I look around and find the elevator myself and before entering, I ask him which floor I am going to be on, he tells me, but again, couldn't be bothered to face me. the hallway was hot as theres no A/C running through it was clean. the room... the floor board skirting was mouldy and tearing away in some places. thankfully there was hot water for my shower and A/C that worked extrememly well for them to have a shot at redeeming themselves. 2 complimentary bottles of water, a plus... everything else you have to pay for.. fair enough. the wifi connection was pretty good, no complaints there. view wasn't all that great... a building and the parking lot... the bed was a bit hard and uncomfortable, I guess that's how they like their beds in asia because for the rest of my trip I didn't get to sleep in one soft bed, but I slept well as I was exhausted from the trip and the night out I had after a freshen up. if you're taking the bus or taxi, it is a short walk from the hotel to the top of the road, just a heads up! check out was a breeze. quick and hassle free... had a check out reception clerk who was a bit more friendlier than the check in guy who did thank me for staying. comparing this to previous trips I have taken, I don't want to say its the worst, but I cant think of any others that have made me this glum about staying in a hotel.

this is my 2nd time staying - my first stay in 2013 was excellent. but this time around, the room was older and construction was shabby, the AC did not work well, so the room was warm, and worse of all, wifi did not work in my room. I had to go down to the lobby every time I went online. The owner discounted my stay, a good gesture on his part, but I am still disappointed and will not stay here next year... : (

We loved the hotel. Great rooms tastefully decorated if you like white tones and minimalism which we greatly appreciate. The rooms are quite large We stayed in an executive suite more than 60 meters 2 rooms studio living room kitchen/ and bedroom. Two phones, 2 pretty large flatscreen tvs, internet a very spacious bathroom. We then extened our stay and lived in a superior suite about 10 meters larger with an added bar and window in the bathroom also more space to hang clothes - but actually our favorite was still the executive suite. A great feature in both the rooms was a washing mashine - brand new and with dryer function - no more washing socks and undies and wondering where to dry them! Staff was friendly and helpful. Free shuttle to the nearby metro ( we took the 8 minute walk to sarsuk or chong nonsi about 2 stops away from siam station where all the big shopping centers are located. ,There's a convenience store right next door . So you can go out and by the makings for your breakfast which is easy to make in the fully functional kitchen. Or grab some beers or even a deenct bottle of new world wine Oh and yes they offer free luggage storage if you decide to go to the ilsands as we did. Overall we will go back to this apart-hotel. Oh forgot to say there is a roof-top pool which has a great view - pool is pretty shallow and not 5 star clean and lacking of chlorine smell - but definitely clean enough to do your laps after a workout in the basic but decent gym which is next to an infra-red sauna. Everything you need at a great location andat an unbeievable price!

The hotel workers conspired with taxi drivers to charge more so they can some money back from the taxi drivers!

Arrived very late - about 1 am - but reception open and very fast check-in. Really big room, with good lighting and kitchen area with microwave and refrigerator. 7-11 is right next door so very handy for late meals or when not feel like going out. Big shower, plenty of hot water, fresh towels every day. Staff friendly and all speak at least some English. Location very quiet. Quite a long walk to the BTS; Surasak and Chong Nonsi about equally distant, so choice depends on direction of travel. I originally booked one week, as a base from which to search for an apartment to rent. I stayed a second week, as the hotel is comfortable, convenient and good value for money.

The staff was warm. It's located in somewhat of a residential area, so it's a ten minute walk to the train. But the private setting is nice for someone who doesn't like the hotel environment. I am satisfied overall.

I loved the location of the hotel. The staff was extremely helpful, especially when it came to translating information for the taxi drivers. Our rooms were clean, spacious, and very comfortable. The best thing about the hotel is the value for the money. I really feel like we got a great deal. We stayed here for 5 days and 4 nights, and there were no complaints.

This hotel is a great value. It is clean and modern, with international channels on flat-screen TVs. The best part is their magnificent roof-top pool. It is large and a great, comfortable place to lounge about. The hotel operates an on-demand Tuk-Tuk to get to the nearby Skytrain, which is otherwise a 15-20 minute easy walk. For those who stated here before: the hotel is under new ownership and new management. Things are vastly improved. The current manager cares a great deal about customer satisfaction.

We loved this hotel. It was in the heart of the Silom district. The hotel had great recommendations for everything, including an EXCELLENT suit maker who was affordable and had impeccable quality. They had a tuk tuk that took us to and from places. The staff was very friendly and helpful.

Always reasonably priced, and with an absolutely great rooftop pool, this small hotel is a 15 minute walk and about half a dozen Skytrain stops from the main Sukhumvit tourist center. Nevertheless, it is a nice walk and will expose you to what things are really like in Bangkok. Not many restaraunts close-by, but a 7-11 1/2 block away is open 24 hours.

We have a 3 year old child so we got the one room for more space. The room is very spacious and comfortable. There is everything you need in the kitchen if you decide to cook and stay inside. The roof top swimming pool is great it has a very big toddler section in one corner and the pool is never busy a great plus for kids. The staff from the front desk to security guards are friendly and helpful. You will not be dissapointed in this choice.

The room was clean, the shower nice but do not try and get here without a map to give the taxi driver. I am an avid traveller and we got so lost trying to fine this place. We had a local call the hotel in order to get directions which she then hailed another cab and passed on the directions because no one knows where this place is. And the pictures are pretty far from truthful. The infinity pool is definitely not that. We did not even waste our time going in.

The hotel room and the staff are excellent and very accomodating, The amenities I found to be somewhat lacking. I do business in the Silom area and I found the location alright but not excellent. The room itself and the staff one would expect to find in a more expensive hotel. Over all the hotel is a excellent value.

very helpfull people and close to all stayed twice last year once in may and once in sept going back this year. Nice pool upstairs.

New Hotel, great overall value.

This hotel was perfect for me and my husband. We stated at four different places, and this was the only one that offered free Wifi. The rooms were big and clean! The location was a little far, but worth it for the hotel!

Although a little cramped in a small street and off centered from the main Bangkok area of activities, this place is a good deal for what it has to offer. The suite was big, with modern equipment, well maintained, and the staff was very nice and helpfull. Metro station close by (you can walk to it or the residence has tuk tuk shuttles). Better suited for a couple or a group of people.

All food, products and service were very much over priced. No free in-room wifi. Use of computers to connect to internet very expensive. Shower water temperature inadequate and water was typically very hot or very cold. Front desk and concierge were unhelpful when I inquired about a notary public, lawyer or solicitor.

81/1 Soi 11 Sathorn Road, Yannawa Bangkok Bangkok

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in Rama III, Sathorn Grace Serviced Residence is within 2 miles (3 km) of popular attractions such as Patpong Night Market and Lumpini Park. This 3.5-star hotel welcomes guests with 62 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking. MBK Center and Siam Square are also nearby.


Dining

Enjoy a leisurely bite to eat at Kitchen @ Sathorn 11, the hotel's onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a continental breakfast is served for a fee each morning from 7 AM to 10 AM.


Rooms

All of Sathorn Grace Serviced Residence's 62 rooms are air-conditioned and have an array of amenities, including balconies or patios, full-sized refrigerators/freezers, and microwaves. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include minibars, coffee makers, and free bottled water.


Property features

Sathorn Grace Serviced Residence features an outdoor pool, a children's pool, and a fitness center. There's free parking, and an airport shuttle (available 24 hours) for THB 1200 per vehicle one way. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a sauna, a rooftop terrace, and free WiFi in public areas.

Room options

Executive Room, 1 Bedroom

King 1 | Sleeps 3

One Bedroom Premier

King 1 | Sleeps 3

Guest reviews for Sathorn Grace Serviced Residence

Everyone (1) Business (11) Couples (19) Family (6) Other (19) Friends (10)
1

dirty & poor service

Everyone

Poor service & very dirty. Thai places are usually at least swept and while things may not be super clean they are usually superficially cleaned. This place had dust and hair all over the floor. The bathtub was quite dirty. The water was brown (in all faucets) for the first several minutes. The sofa once white was a really gross brown. The counters were all stained (which is fine but they were covered with a lot of dust as well). Amazing layout and design of the rooms. Had a stove (but only minimal kitchenware- like 1 plate & two forks), washing machine, nice sized fridge. The pools was a great design but the water dirty and hazy. The gym looked ok. The sauna was broke. The internet only worked for about an hour in our three day stay and that was after several phone calls. The first call they answered, oh we will connect it... what it wasn't even connected?? Then when they finally told me that the password they gave me was wrong I was disappointed. Had to ask for water. Despite paying for a breakfast buffet there was not a buffet and they just fixed us a plate with eggs, two small hotdogs, and two slices of tomato. When we asked if there was something for our toddler (he was included in the reservation) they said no but finally gave a piece of bread for him (don't worry we shared ours). I asked for a child's bed or crib and it was not provided. Also the room for three bit only had two towels and a hand towel. We would not stay again although it could be an amazing plc.

By , from Sangkhlaburi, Thailand on Feb 15, 2017

3

great for couples

Singles

I have experience to stay at executive suit and It nice and roomie, The staff was very friendly but it location was asking for better and was surprised the breakfast wasn't including in price , little to far for walking distance from everything, the sky train the shopping areas and eating pleases how ever I stayed for five nights and didn't mind to eat at little local close by restaurants for just couple of $, and took fifteen minutes walk in very hot inwirement to the train and about ten minutes on taxi to closest shopping places which wasn't bad only $2 for the trip by meter. Taxi is the way to go around cheap and have air-conditioning.

By on Dec 7, 2014

3

1 night stay

Singles

cost me 450 thb to get from the airport to the hotel by taxi because upon arrival, I saw no shuttle for the hotel like this site advertises. I asked other hotel shuttle drivers and they said that this hotel does not offer shuttle service... how convenient because other travel sites advertise that this is a service they offer as well! Called the hotel and got hung up on. Was not about to call back as roaming charges are ridiculous. The reception clerk didn't even look up at me and greet me as I walked in the door... was too busy doing something at the desk. He asked if I was checking in... duh... I have a huge backpack on, while still looking down. FINALLY he looks up at me - only because he has to get some money from me to pay a deposit. Fine whatever, take my card. get told I will get my deposit back in about 10 working days... I will believe that when I see it. He hands over my key, doesn't tell me what floor I am staying on or where the elevator is or how to get to the room itself. I look around and find the elevator myself and before entering, I ask him which floor I am going to be on, he tells me, but again, couldn't be bothered to face me. the hallway was hot as theres no A/C running through it was clean. the room... the floor board skirting was mouldy and tearing away in some places. thankfully there was hot water for my shower and A/C that worked extrememly well for them to have a shot at redeeming themselves. 2 complimentary bottles of water, a plus... everything else you have to pay for.. fair enough. the wifi connection was pretty good, no complaints there. view wasn't all that great... a building and the parking lot... the bed was a bit hard and uncomfortable, I guess that's how they like their beds in asia because for the rest of my trip I didn't get to sleep in one soft bed, but I slept well as I was exhausted from the trip and the night out I had after a freshen up. if you're taking the bus or taxi, it is a short walk from the hotel to the top of the road, just a heads up! check out was a breeze. quick and hassle free... had a check out reception clerk who was a bit more friendlier than the check in guy who did thank me for staying. comparing this to previous trips I have taken, I don't want to say its the worst, but I cant think of any others that have made me this glum about staying in a hotel.

By on Aug 12, 2014

3

wifi did not work ...

BusinessTravelers

this is my 2nd time staying - my first stay in 2013 was excellent. but this time around, the room was older and construction was shabby, the AC did not work well, so the room was warm, and worse of all, wifi did not work in my room. I had to go down to the lobby every time I went online. The owner discounted my stay, a good gesture on his part, but I am still disappointed and will not stay here next year... : (

By on May 25, 2014

4

just like home in the heart of bangkok!

Couples

We loved the hotel. Great rooms tastefully decorated if you like white tones and minimalism which we greatly appreciate. The rooms are quite large We stayed in an executive suite more than 60 meters 2 rooms studio living room kitchen/ and bedroom. Two phones, 2 pretty large flatscreen tvs, internet a very spacious bathroom. We then extened our stay and lived in a superior suite about 10 meters larger with an added bar and window in the bathroom also more space to hang clothes - but actually our favorite was still the executive suite. A great feature in both the rooms was a washing mashine - brand new and with dryer function - no more washing socks and undies and wondering where to dry them! Staff was friendly and helpful. Free shuttle to the nearby metro ( we took the 8 minute walk to sarsuk or chong nonsi about 2 stops away from siam station where all the big shopping centers are located. ,There's a convenience store right next door . So you can go out and by the makings for your breakfast which is easy to make in the fully functional kitchen. Or grab some beers or even a deenct bottle of new world wine Oh and yes they offer free luggage storage if you decide to go to the ilsands as we did. Overall we will go back to this apart-hotel. Oh forgot to say there is a roof-top pool which has a great view - pool is pretty shallow and not 5 star clean and lacking of chlorine smell - but definitely clean enough to do your laps after a workout in the basic but decent gym which is next to an infra-red sauna. Everything you need at a great location andat an unbeievable price!

By on Feb 10, 2014

1

i would not stay here again

GetawayWithFriends

The hotel workers conspired with taxi drivers to charge more so they can some money back from the taxi drivers!

By on Feb 7, 2014

4

very comfortable serviced apartment

Singles

Arrived very late - about 1 am - but reception open and very fast check-in. Really big room, with good lighting and kitchen area with microwave and refrigerator. 7-11 is right next door so very handy for late meals or when not feel like going out. Big shower, plenty of hot water, fresh towels every day. Staff friendly and all speak at least some English. Location very quiet. Quite a long walk to the BTS; Surasak and Chong Nonsi about equally distant, so choice depends on direction of travel. I originally booked one week, as a base from which to search for an apartment to rent. I stayed a second week, as the hotel is comfortable, convenient and good value for money.

By on Nov 26, 2013

5

clean, great serviced apartment

Singles

The staff was warm. It's located in somewhat of a residential area, so it's a ten minute walk to the train. But the private setting is nice for someone who doesn't like the hotel environment. I am satisfied overall.

By on Sep 8, 2013

4

great place for the cost

GetawayWithFriends

I loved the location of the hotel. The staff was extremely helpful, especially when it came to translating information for the taxi drivers. Our rooms were clean, spacious, and very comfortable. The best thing about the hotel is the value for the money. I really feel like we got a great deal. We stayed here for 5 days and 4 nights, and there were no complaints.

By on Aug 21, 2013

4

great value. wonderful rooftop pool.

Couples

This hotel is a great value. It is clean and modern, with international channels on flat-screen TVs. The best part is their magnificent roof-top pool. It is large and a great, comfortable place to lounge about. The hotel operates an on-demand Tuk-Tuk to get to the nearby Skytrain, which is otherwise a 15-20 minute easy walk. For those who stated here before: the hotel is under new ownership and new management. Things are vastly improved. The current manager cares a great deal about customer satisfaction.

By on Oct 4, 2012