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Royal Orchid Sheraton Hotel & Towers

5.0 out of 5.0

Recent guest reviews

Better than expected. Room, facilities, and staff were impressive. The best hotel experience I had while spending 2 months in Thailand.

excellent experience especially after several hrs of flying from US. The bell cap & team went out of their way to accommodate our needs when we planned to leave our bags as we took a side trip to Chiang Mai. We enjoyed it so much we try to look for Sheraton Brand wherever we can.

this hotel is in the center of everything and very convenient to get to various places. Staff super friendly as well

THE HOTEL WAS VERY CLOSE TO ALL SIGHTS. IT HAS A GREAT RIVER VIEW. ONLY THE POOL AREA WASN'T THAT NICE AS EXPECTED.

First impressions are not everything. The lobby is beautiful and the staff friendly, however the room was a disappointment. Although the view of the river lent a touch of class to space, it was hard to overlook the wall scuffs, stained furniture and cramped space. The housekeeping was average, but there was a key card envelope on the floor when I arrived and still there five days later; clearly attention to detail is lacking. The hotel food is expensive, but great alternatives are withing easy walking distance.

The hotel was nice. The staff were friendly and always ready to help. It's not cheap at all, but if you are willing to spend a few extra bucks for comfort and good service this is the hotel for you.

Found the staff to be very pleasant and obliging. Food was excellent Stayed here years ago - standard remains good

After 3 weeks in Laos it was a treat to turn up at the Sheraton. We were upgraded so had a fantastic view. Pure luxury!

The Royal Orchid Sheraton is perfectly located with great access to all the important sites. The staff was always courteous and helpful. The restaurants at the hotel were also excellent. We had rooms that overlooked the river and it was a spectacular view particularly at night.

Great experience. Check-in was quick and painless. The Front Desk clerk actually walked me to my room. Bellman immediately brought my luggage to my room. He was helpful making suggestions on places to go. He was always there with a pleasant greeting remembering my name. Room is great with a great view of the river. Hotel located next to river and a mall. Good location. Breakfast buffet a bit pricey but had the works. Nice to enjoy your breakfast facing the water. Great experience.

The hotel runs a river taxi to the nearest BTS station, making it easy to get around via public transit. It's also an easy walk to Chinatown. Only downsides: renovation on the hotel disturbed the peace during daylight hours, and the dirty windows interfered with the otherwise-excellent view of the river. Oh, the the cost of internet access. Why do expensive hotels charge for a basic amenity that budget hotels include in the price of the room?

First rate service. Booked tours with the Travel Service located in the hotel. Very friendly and helpful staff provided private tour guides and drivers for four tours. Room was of good size and clean. Only one of the three resturants were open in the hotel due to remodeling. Although the food was good, the selection was limited.

excellent staff and friendly

2 Charoen Krung Soi 30, Siphya Bangkok Bangkok

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Located in Bang Rak, Royal Orchid Sheraton Hotel & Towers is next to popular attractions like River City Shopping Complex and Si Phraya Pier. This 726-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 4 restaurants. Chao Phraya River is 0.4 mi (0.6 km) from this centrally located Bangkok hotel.


Dining

Enjoy a drink at the lobby lounge or get your fill of international cuisine for breakfast, brunch, lunch, or dinner at Feast, one of 4 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 10:30 AM.


Rooms

All 726 air-conditioned rooms feature refrigerators, minibars, and espresso makers. Guests can expect to find free WiFi and LCD TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Free bottled water, safes, and phones are also standard.


Property features

Guests of Royal Orchid Sheraton Hotel & Towers have access to a full-service spa, 2 outdoor pools, and a children's pool. Free valet and self parking are available, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a 24-hour health club, a spa tub, and a sauna.

Room options

Junior Suite, River View

King 1 | Sleeps 2

Deluxe Room, River View (Premium)

Full 2 | King 1 | Sleeps 3

Club Room, River View (Deluxe)

Full 2 | King 1 | Sleeps 2

Executive Suite, River View

King 1 | Twin 2 | Sleeps 3

Guest reviews for Royal Orchid Sheraton Hotel & Towers

Everyone (1) Business (3) Couples (4) Family (4) Friends (1)
5
Everyone

Better than expected. Room, facilities, and staff were impressive. The best hotel experience I had while spending 2 months in Thailand.

By on Jul 24, 2016

5

part of our se asia tour

Families

excellent experience especially after several hrs of flying from US. The bell cap & team went out of their way to accommodate our needs when we planned to leave our bags as we took a side trip to Chiang Mai. We enjoyed it so much we try to look for Sheraton Brand wherever we can.

By on Sep 2, 2015

5

great location

Families

this hotel is in the center of everything and very convenient to get to various places. Staff super friendly as well

By on Jun 10, 2015

4

family trip

Families

THE HOTEL WAS VERY CLOSE TO ALL SIGHTS. IT HAS A GREAT RIVER VIEW. ONLY THE POOL AREA WASN'T THAT NICE AS EXPECTED.

By on Jan 19, 2015

3

nothing special

BusinessTravelers

First impressions are not everything. The lobby is beautiful and the staff friendly, however the room was a disappointment. Although the view of the river lent a touch of class to space, it was hard to overlook the wall scuffs, stained furniture and cramped space. The housekeeping was average, but there was a key card envelope on the floor when I arrived and still there five days later; clearly attention to detail is lacking. The hotel food is expensive, but great alternatives are withing easy walking distance.

By on Apr 8, 2014

5

pretty good place to stay in bangkok

Couples

The hotel was nice. The staff were friendly and always ready to help. It's not cheap at all, but if you are willing to spend a few extra bucks for comfort and good service this is the hotel for you.

By on May 9, 2012

4

quick visit

BusinessTravelers

Found the staff to be very pleasant and obliging. Food was excellent Stayed here years ago - standard remains good

By on Oct 31, 2011

5

pure luxury!

GetawayWithFriends

After 3 weeks in Laos it was a treat to turn up at the Sheraton. We were upgraded so had a fantastic view. Pure luxury!

By on Nov 26, 2010

5

excellent!!!!

Families

The Royal Orchid Sheraton is perfectly located with great access to all the important sites. The staff was always courteous and helpful. The restaurants at the hotel were also excellent. We had rooms that overlooked the river and it was a spectacular view particularly at night.

By on Nov 19, 2010

5

excellent hotel in bangkok

BusinessTravelers

Great experience. Check-in was quick and painless. The Front Desk clerk actually walked me to my room. Bellman immediately brought my luggage to my room. He was helpful making suggestions on places to go. He was always there with a pleasant greeting remembering my name. Room is great with a great view of the river. Hotel located next to river and a mall. Good location. Breakfast buffet a bit pricey but had the works. Nice to enjoy your breakfast facing the water. Great experience.

By on Nov 17, 2010