Made a mistake and booked for a wrong month and didn't take protection, my fault. However, management staff made zero effort to accommodate a change of reservation, and offered no concessions for a new booking and demanded market rate instead, while taking a fee for 4-night stay. It was their right of course, but kind of a douche move.

Great location on the River. Close to bars, restaurants, the #13 dock, and walking distance to the temples. Staff was extremely polite, professional, friendly, and gave great advise. Room had a great view with a porch, was very clean, and we had so much open space. I would definitely recommend this hotel!!

This is our first time in Asia and I have to say Riva Surya absolutely did not disappoint us in anyway. This hotel was just perfect. The staff, amazing!! The location, perfect!! The food, sooo good!! The hotel, just right! It was smaller which my husband and I like, we don’t feel like a room number they made us feel like we were guest in their house. They got to know us and joked with us. They helped us with everything from finding taxis, tuk tuks, they give you a card that has their information on it so when your finding a ride to get back the drivers know exactly where to go. Oh and the pool was just so perfect after a day in the Bangkok humidity. There are lots of places down the street to eat, drink and shop at. There’s also a street market literally 5 mins if even that away. Just amazing!!!

The hotel staff were accommodating. The beds were very comfortable. Walking distance to Khao San Road and not far from temples. Also, steps away from the river.

The moment we walked in we were greeted by the friendly staff and were offered their Welcome Tea which is amazing, along with a cold towel to wipe our face and hands. The location itself is perfect - walking distance to both Grand Palace and Wat Pho (leaning Buddha). You can also walk across the street which leads you to an alley, which takes you directly to a Night Market (which is pretty fun). The room was big and the bed was very comfortable. We had breakfast the 2-mornings we stayed which the view seating next to the river was awesome, not to mention they have the best shrimp dumplings. The staff was great, especially Pui, as she always made sure things were taken care of and always had a smile on her face. This hotel is like a hidden gem! We will definitely stay here again when we return back. Overall, this would be 10-Stars out of 10!

The Riva Suriya is my new favorite hotel in Bangkok. The waterfront setting is scenic with a welcome river breeze in summer. The staff is amazing and the room was very nice. Great Thai massage. Minor nitpick that the A/C blew very cold directly on the bed, so slept with head under the covers. The location is near Khao San Rd and a 20-min walk to the Grand Palace.

Hotel is next to the river and pier for river travel. Breakfast is not free. I wish the staff spoke better English, hard to understand and ask questions. Rooms facing the street are VERY noisy. They switched my room to the river side when asked. Bangkok is a noisy city with pollution.

I would give ten stars if I could. Great value, beautiful hotel, service par excellence.

The staff at Riva Surya were excellent. We arrived around 2am from our international flight and staff was waiting for us with our check in paperwork, cold tea, and refreshing cold towels. The next day, they were tremendous is helping us to find our way around Bangkok and setting up a tour to the floating market. What really put the icing on the cake is that they delivered a small piece of cake to our room on my husband's birthday and then remembered to say happy birthday on our way out the next day. The pool was great and I would definitely stay here again.

Easy booking, smooth check in, even allowed early check in. Very helpful and kind staff. The room was beautiful, room service and food outstanding. Pool and pool deck very refreshing. I highly recommend this hotel to anyone staying in Bangkok.

Great location! Exceptional hotel! Didn't want to leave!

We stayed here for our last night on our honeymoon. It was a great location- very close to khao SAN road and The grand palace. It has a beautiful pool overlooking the riverfront. The hotel is modern and decorated beautifully. Everything is very clean and in good working order. The staff were very friendly and helpful. I would definitely recommend this for anybody touring Bangkok.

Loved that place! On the river, great view, peaceful, away from downtown noise and traffic. Easy to move around with ferry services. Good food!

Tucked into a comparatively quiet neighborhood with lots of small shops nearby. Nicely situated next to the river walkway and water taxis.

Riverside location is perfect for seeing the temples

This place did a great job. They really think ahead to the needs a traveler/tourist and have all your needs taken care of before you even know it. Couple that with being very close to the pier for river tours, super close waking distance to Khao San Road (but not close enough that the music will keep you up at night), a sweet pool, and a comfy soft bed (rare in Thailand)......we were super happy with our choice to stay here. I'd definitely recommend

Could not have been more pleased! Clean, beautiful room, friendly helpful staff, tasty food, perfect location. Close to many interesting and also historical places. It's plain that the ownership takes pride in this hotel. Highly recommend it for the discerning traveler.

Clean modern rooms with a nice pool. The river ferry stop is steps away from the hotel making it convenient to get around. The food at the hotel was all good although a little more expensive. The staff are all very friendly and happy to help/answer any questions. Would stay again.