Renaissance Bangkok Ratchaprasong Hotel5.0 out of 5.0
Recent guest reviews
I have lost count of the number of times I have stayed in this hotel since 2012. It is one of my favourite hotels under the Marriott Group. For my trip last week, I was unwell. Wang and Natt attended to me upon checking in and ensured that I was comfortable in my stay there. Great staff and ambience.
Highly recommend the Renaissance Bangkok. First time to Bangkok and this hotel was perfect. We loved the outdoor pool and the service was amazing! Room was comfortable and clean. The lounge was a real highlight.... the food was very good but the staff was AMAZING! Huge thanks to One, Nook, Maprang, and Dew in the lounge for exceptional service! kids had a blast and my son really enjoyed talking to Dew! Great job and thanks for a great stay.
Staff were excellent! Outstanding levels of customer service especially Aek at the lobby who was particularly nice and helpful. Facilities were brilliant, beautiful spacious and clean rooms with all the amenities needed. Great location with everything nearby. Overall a lovely hotel worth staying in.
This is my 1st time to review on the hotel for my trips. I would like to specially thank to the male staff named MEE from the Navigator counter. I was very impressed with his professional working attitude and service rendered to us during our stay. We had encountered some unpleasant experience with the so called metered taxi from hotel to nearby mall, and I already feedback to him. To my surprise he had actually followed up for us and updated us the status once I returned to the hotel at night. Thumb up for the assistance and would definitely return to this hotel again in near future, also would recommend it to all my friends for sure. Thank You once again !
Amazing room and breakfast spread! Room is pretty big and spotless clean! Upon entry you will be greeted with polite and pleasant staff. Their breakfast spread is one of the bests! Check in/out process is spotless too. Location is near to EVERYTHING!
Location of this hotel is good just right at the heart of Bangkok city. Coming out from the hotel you have the famous 4 face Buddha and lots of big shopping centre. Staff at the hotel was very service oriented, right from arrival to check in even I had arrive the hotel at the middle of the night they were still very attentive. This is a very well maintained hotel. If you are into a short get away and shopping spree I would highly recommends his hotel to you.
Renaissance Bangkok is located near the BTS train station. It is convenient to move around. The room is very spacious. It has a big table which is really good for work, when you are on business trip. The front desk services staffs were very friendly and made all effort to accommodate to my request. I want to specially commend the staffs who help to arrange for taxi. I only need to tell them once and they remembered my room number and destination. As soon as they saw me, they will help to call taxi without me telling them. Good memory and great service! I had the privileged to use the club lounge during one of my stay and was very happy to meet the lounge manager K. One. She called my name right away when she saw me. The last time I saw K. One was years ago, yet she remember me. That really made my days! I am sure she remember all her other guests as well. She is certainly a treasure to Renaissance! K. One, I didn’t get to see you and to say good bye to you during my last week stay; I want to say a big thank you to you! Thanks for making my stay memorable.
I arranged our company events at this hotel several times and found that all fantastic things were set. Warm welcome and best impressive services. In this special opportunity we would like to sincerely thank you for your significant contribution to our meeting's success. Thank you for the preparation you put into this effort. It was one of the best we have attended. Below are the person who assisted our success. 1. Korn - Khun THOSPORN CHOKTHANACHAI; SENIOR SALES MANAGER-CORPORATE 2. Best - Khun Pattanawut Anannikorn; Event Manager 3. Bird - Khun Sommai Jaiin; Banquet 4. Boom - Khun Natapol chokwiwat; Banquet 5. Son - Khun Prasong wongkumku; BQ shift leader In addition I personally would like to deliver my special thanks to these following persons sincerely. 1. Khun Pattanawut Anannikorn-Best (Event Manager) : Firstly I sincerely appreciate your outstanding work in getting this meeting was successfully. I am well-aware of your personal contributions to our meeting. Given a complex problem, you have a rare and enviable ability to find a simple solution. I will always remember your willingness to help me during my time of need. You are a great contributor. Khun Best is an asset to your organization and is part of the reason I look forward to doing business with your hotel again in the future. 2. Khun THOSPORN CHOKTHANACHAI -Korn (SENIOR SALES MANAGER-CORPORATE) : I want you to know how much I appreciate the excellent service you provided on our events. Your attention to detail, great communication skills, and ready smile made the experience even better than I expected. I won't hesitate to bring future clients to your establishment, and you can be assured that I will ask to be seated in your area. Compliments from your happy customer. 3. Khun Sommai Jaiin-Birth and Khun Nattapol Chokviwat-Boom (Banquet) : I want to compliment these two excellent employees who went to great lengths to help me when I needed. They knew just what to do to solve my problem quickly. Such service builds great working relationships. Thanks for helping us all find the best solution. It is a pleasure to work with you!
One of the best design hotel of Renaissance, locating in downtown Bangkok and just 5 minutes indoor walking from BTS, the Sky Train to access all parts of both Business and Tourism locations. Facilities are mainly perfect with view of Bangkok Skyline.
Room is pretty big with comfortable bed, love the toiletries! Location is great, walking distance to big malls and pratunam area by a sheltered path, connecting to nearest MRT station as well. Service was good however could be better. I was travelling with family and some kids below 5 years old who was running around the lobby and the front desk staff seems to be unhappy about it that it is showing on their face.
- Walking distance to Siam Paragon Mall and Pratunam Market
- Free valet and self parking
- Onsite dining
Located in Pathumwan, Renaissance Bangkok Ratchaprasong Hotel is within a 5-minute walk of Erawan Shrine and within 15 minutes of other popular attractions like Siam Paragon Mall. This 324-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and a 24-hour fitness center. Centrally located in Bangkok, the hotel is also a short walk from Pratunam Market and Sea Life Bangkok Ocean World.
There are ample dining options with 3 onsite restaurants, including Flavors, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning off right with buffet breakfast served for a fee.
Renaissance Bangkok Ratchaprasong Hotel's 324 rooms are individually decorated and provide refrigerators, minibars, and coffee makers. Guests can expect WiFi, wired Internet, and 42-inch LCD TVs with satellite channels. Pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other standard amenities include free weekday newspapers, free bottled water, and laptop-compatible safes.
Guests of Renaissance Bangkok Ratchaprasong Hotel enjoy a full-service spa, a nightclub, and an indoor pool. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for THB 2500 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a 24-hour fitness center, a spa tub, and a sauna.
Reviews from Trip Advisor
93.0% of guests recommend this hotelTotal of 3836 reviews