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Novotel Bangkok Sukhumvit 20

Property class: 4.5

Choose dates to view prices

Photo gallery for Novotel Bangkok Sukhumvit 20

A couple sitting on a balcony with a city view, a fan, and a table with drinks.
A modern bar area with a wooden ceiling, a bar counter with a clock, and outdoor seating with umbrellas.
A modern hotel room with a large bed, a bathtub, and a city view.
A rooftop pool with city views, lounge chairs, and umbrellas.
A buffet area with seafood options including shrimp, lobster, and oysters.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
19/9 Sukhumvit 20 Klong Toey 10110, Bangkok, Bangkok (province), 10110
  • Place, EmSphere Shopping Center
    ‪3 min walk‬
  • Place, EmQuartier
    ‪10 min walk‬
  • Place, Terminal 21 Shopping Mall
    ‪12 min walk‬
  • Airport, Bangkok (BKK-Suvarnabhumi Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a chair, a TV, and a view of the cityscape.

Deluxe Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds (High Floor)

A hotel room with two beds, a desk with a lamp, a chair, and a large window with a city view.

Executive Room, 2 Twin Beds (High Floor)

  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed (High Floor)

A modern hotel room with a large bed, a desk, and a view of the city skyline.

Executive Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

A modern hotel room with a large bed, a bathtub, and a city view.

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed

A modern hotel room with a large bed, a bathtub, and a city view.

Family Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a chair, a TV, and a view of the cityscape.

Superior Room, 1 King Bed, City View

8.8 out of 10
Excellent
(39 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, City View

A hotel room with two beds, a desk with a lamp, a chair, and a large window with a city view.

Superior Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(21 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Bangkok

Located in Sukhumvit, Novotel Bangkok Sukhumvit 20 is a leisurely stroll from popular sights such as Terminal 21 Shopping Mall and EmQuartier. This 4.5-star hotel welcomes guests with 244 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • EmSphere Shopping Center - 3 min walk - 0.2 miles
  • Benjakitti Park - 7 min walk - 0.4 miles
  • Soi Cowboy - 9 min walk - 0.5 miles
  • EmQuartier - 10 min walk - 0.6 miles
  • Terminal 21 Shopping Mall - 12 min walk - 0.7 miles

Getting around

  • Bangkok Makkasan Station - 5 min drive
  • Sukhumvit Station - 10 min walk
  • Suvarnabhumi Intl. Airport (BKK) - 36 min drive

Restaurants

  • ‪The Deck - ‬1 min walk
  • ‪Sky on 20 - ‬1 min walk
  • ‪SOM's Bar & Restaurant - ‬8 min walk
  • ‪Ezoya Sukhumvit20 - ‬1 min walk
  • ‪Sidewalk Cafe - ‬8 min walk

About this property

Novotel Bangkok Sukhumvit 20

Novotel Bangkok Sukhumvit 20 features an outdoor pool, a children's pool, and a 24-hour gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for THB 1600 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and conference space.
42-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Minibars, coffee makers, and laptop-compatible safes are also available. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 800 m
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 680 for adults and THB 265 for children
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Food Exchange
  • Gourmet Bar
  • Pool Bar
  • Sky on 20

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Outdoor pool

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 14 meeting rooms
  • 6,889 square feet of conference space

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 25 floors
  • Art Deco architecture
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for THB 1530.0 per night
  • Free cribs/infant beds are available

Property payment types

  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately THB 680 for adults and THB 265 for children
  • Airport shuttle fee: THB 1600 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1530.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Bangkok Sukhumvit 20 Opening June 2016 Hotel
Novotel 20 Opening June 2016 Hotel
Novotel Bangkok Sukhumvit 20 Opening June 2016
Novotel 20 Opening June 2016
Novotel Bangkok Sukhumvit 20 Hotel
Novotel 20 Hotel
Novotel 20
Novotel Bangkok Sukhumvit 20 (Opening June 2016)

Frequently asked questions

Is a free cancellation option available at Novotel Bangkok Sukhumvit 20?

Novotel Bangkok Sukhumvit 20 provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Novotel Bangkok Sukhumvit 20?

As of Oct 8, 2026, prices found for a 1-night stay for 2 adults at Novotel Bangkok Sukhumvit 20 on Oct 27, 2026 start from $91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Novotel Bangkok Sukhumvit 20?

This hotel is situated in Sukhumvit within a short 11-minute walk of Terminal 21 Shopping Mall and also 13 minutes on foot from Emporium. You'll also find CentralWorld and Lumphini Park within a short drive.

Is there parking available at Novotel Bangkok Sukhumvit 20?

Yes, valet and self parking are offered for free at the hotel. Though parking is available on request, wheelchair-accessible parking is also available.

Does Novotel Bangkok Sukhumvit 20 have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, a poolside restaurant, and a poolside bar at this hotel.

Does Novotel Bangkok Sukhumvit 20 have a casino at the property?

No, Novotel Bangkok Sukhumvit 20 doesn't have a casino.

Will I find an indoor pool at Novotel Bangkok Sukhumvit 20?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Novotel Bangkok Sukhumvit 20 a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an outdoor pool, and a poolside bar.

Are there hot tubs at Novotel Bangkok Sukhumvit 20?

No, there isn't a spa tub at this hotel.

Does Novotel Bangkok Sukhumvit 20 have a restaurant that serves breakfast?

Yes, Novotel Bangkok Sukhumvit 20 has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Novotel Bangkok Sukhumvit 20 allow pets to stay free of charge?

No, pets aren't allowed at Novotel Bangkok Sukhumvit 20 though service animals are welcome.

Are there connecting rooms at Novotel Bangkok Sukhumvit 20?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Novotel Bangkok Sukhumvit 20?

The closest major airport to Novotel Bangkok Sukhumvit 20 is Suvarnabhumi Intl. Airport (BKK), which is 20.1 mi away (36 minutes by car). Another top airport is Don Mueang Intl. Airport (DMK), which is located 15.7 mi away (31-minute drive).

Are there rooms with balconies at Novotel Bangkok Sukhumvit 20?

No, you won't find guestrooms with balconies at Novotel Bangkok Sukhumvit 20.

Does Novotel Bangkok Sukhumvit 20 host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Novotel Bangkok Sukhumvit 20.

Novotel Bangkok Sukhumvit 20 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 625 out of 1008 reviews
Rating 8 - Good. 271 out of 1008 reviews
Rating 6 - Okay. 73 out of 1008 reviews
Rating 4 - Poor. 22 out of 1008 reviews
Rating 2 - Terrible. 17 out of 1008 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property the staff are great
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location was good
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at the Novotel Sukhumvit 20 regularly the service and standards are impeccable
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soft, comfy bed; good shower. That all important breakfast buffet was very good & staff friendly.
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very kind and attentive. They even helped my husband get hot water for his ramen at 2:00am when we couldn’t sleep because of jet lag! Highly recommend!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service very convenient place is close to everything that you in your vacation and by the I book with this hotel twice every year very good for families and solo travellers.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is great. I really enjoyed.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice rooms,
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very very friendly and helpful at all times, definitely a huge plus. Although humidity level in rooms were really high, which causes slight smell in some rooms. Breakfast had many options. Pool had a nice view, first time I swam in the middle of skyscrapers, was a nice experience. Overall, hotel was nice, but the most important aspect was, it was in an extremely central location, you have access to everything, from local shops to malls, anything you need is near you.
Stayed 12 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and nice rooms
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once again the hotel went above our expectations. The staff are so kind and helpful. The executive lounge is a must for pre dinner drinks and a nibble before enjoying dinner at Bar 20 rooftop bar. Thankyou Novatel Sukhumvit 20 we will be back again next month David and Sawitree Batt
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Clean room,great staff good choice of restaurants. I have stayed there many times and will be back in May. Thoroughly recommend this hotel.
Stayed 4 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean with nice facilities like the pool area and sky bar in the 26;th floor. Very nice staff in the hotel. The beds were actually excellent. The location pretty deep into the soi 20 made it a bit tricky to reach by walking. The best transportation is by taxi or mini bus.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great enjoyable stay
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Stay there every year and I love it. Staff is great, th pool and th sky bar are fantastic
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, welcoming staff, delicious breakfast, pool with an view and incredible sky bar.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Natt was excellent all helping us plan our tours. We had a wonderful time with the bartender in the lobby, (she worked night from 01 to 4th April). The breakfast was really good and tasteful. Overall the stay was a fabulous experience
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very nice hotel. Nice location:
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean everyday, amenities are very convenient and comfortable for long way traveler as me
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our whole experience at the hotel was 5 star from arrival to departure. The staff was amazing and couldn't do enough for you. The food was great. To the staff in at the rooftop bar thankyou for making our experience there wonderful. We felt very special
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and the hotel atmosphere was excellent
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel situated in a good location.
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is awesome!
Stayed 10 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities
Noisy room, but ok hotel.
Stayed 2 nights in Feb 2026