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Novotel Bangkok Sukhumvit 20

4.5 star property
Art Deco hotel with 2 restaurants and free valet parking

Choose dates to view prices

Photo gallery for Novotel Bangkok Sukhumvit 20

Outdoor pool, pool umbrellas, sun loungers
Aerial view
1 bedroom, minibar, in-room safe, desk
Lobby
3 bars/lounges, rooftop bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
19/9 Sukhumvit 20 Klong Toey 10110, Bangkok, Bangkok (province), 10110
  • Place, EmQuartier
    ‪5 min walk‬
  • Place, Terminal 21 Shopping Mall
    ‪10 min walk‬
  • Place, Pratunam Market
    ‪5 min drive‬
  • Airport, Bangkok (BKK-Suvarnabhumi Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

8.8 out of 10
Excellent
(16 reviews)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds (High Floor)

1 bedroom, minibar, in-room safe, desk

Executive Room, 2 Twin Beds (High Floor)

  • 355 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed (High Floor)

1 bedroom, minibar, in-room safe, desk

Executive Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Family Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed, City View

8.8 out of 10
Excellent
(29 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, City View

1 bedroom, minibar, in-room safe, desk

Superior Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(19 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Bangkok

Located in Sukhumvit, Novotel Bangkok Sukhumvit 20 is a leisurely stroll from popular sights such as Terminal 21 Shopping Mall and EmQuartier. This 4.5-star hotel welcomes guests with 244 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • EmQuartier - 5 min walk - 0.3 miles
  • Terminal 21 Shopping Mall - 10 min walk - 0.6 miles
  • Bumrungrad Hospital - 3 min drive - 1.5 miles
  • Pratunam Market - 5 min drive - 2.9 miles
  • Siam Paragon Mall - 5 min drive - 2.9 miles

Getting around

  • Bangkok Makkasan Station - 5 min drive
  • Asok BTS Station - 9 min walk
  • Suvarnabhumi Intl. Airport (BKK) - 36 min drive

Restaurants

  • ‪Novotel Food Exchange - ‬1 min walk
  • ‪ท่งหลี (Tong Lee) - ‬1 min walk
  • ‪Hangover - ‬8 min walk
  • ‪The Deck - ‬1 min walk
  • ‪Sky on 20 - ‬1 min walk

About this property

Novotel Bangkok Sukhumvit 20

Art Deco hotel with 2 restaurants and free valet parking
Novotel Bangkok Sukhumvit 20 features an outdoor pool, a children's pool, and a 24-hour gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for THB 1600 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and conference space.
42-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Minibars, coffee makers, and laptop-compatible safes are also available. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 800 m
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 530 for adults and THB 265 for children
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Food Exchange
  • Gourmet Bar
  • Pool Bar
  • Sky on 20

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Outdoor pool

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 14 meeting rooms
  • 6,889 square feet of conference space

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 25 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for THB 1530.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately THB 530 for adults and THB 265 for children
  • Airport shuttle fee: THB 1600 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1530.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Bangkok Sukhumvit 20 Opening June 2016 Hotel
Novotel 20 Opening June 2016 Hotel
Novotel Bangkok Sukhumvit 20 Opening June 2016
Novotel 20 Opening June 2016
Novotel Bangkok Sukhumvit 20 Hotel
Novotel 20 Hotel
Novotel 20
Novotel Bangkok Sukhumvit 20 (Opening June 2016)

Frequently asked questions

Is a free cancellation option available at Novotel Bangkok Sukhumvit 20?

Novotel Bangkok Sukhumvit 20 provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Novotel Bangkok Sukhumvit 20?

As of Nov 14, 2025, prices found for a 1-night stay for 2 adults at Novotel Bangkok Sukhumvit 20 on Dec 1, 2025 start from $105.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Novotel Bangkok Sukhumvit 20?

This hotel is situated in Sukhumvit within a short 11-minute walk of Terminal 21 Shopping Mall and also 13 minutes on foot from Emporium. You'll also find CentralWorld and Siam Paragon Mall within a short drive.

Is parking available on site at Novotel Bangkok Sukhumvit 20?

Yes, valet parking and self parking are offered for free at the hotel. Though parking is available on request, accessible parking is also available.

Does Novotel Bangkok Sukhumvit 20 have a casino at the property?

No, Novotel Bangkok Sukhumvit 20 doesn't have a casino.

Will I find an indoor pool at Novotel Bangkok Sukhumvit 20?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Novotel Bangkok Sukhumvit 20?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a poolside restaurant.

Are there hot tubs at Novotel Bangkok Sukhumvit 20?

No, this hotel doesn't have a spa tub.

Does Novotel Bangkok Sukhumvit 20 have a restaurant that serves breakfast?

Yes, Novotel Bangkok Sukhumvit 20 has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Novotel Bangkok Sukhumvit 20 allow pets to stay free of charge?

No, pets aren't allowed at Novotel Bangkok Sukhumvit 20 though service animals are welcome.

Does Novotel Bangkok Sukhumvit 20 have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Novotel Bangkok Sukhumvit 20?

The closest major airport to Novotel Bangkok Sukhumvit 20 is Suvarnabhumi Intl. Airport (BKK), which is 20.1 mi away (36 minutes by car). Another top airport is Don Mueang Intl. Airport (DMK), which is located 15.7 mi away (31-minute drive).

Are there rooms with balconies at Novotel Bangkok Sukhumvit 20?

No, you won't find guestrooms with balconies at Novotel Bangkok Sukhumvit 20.

Does Novotel Bangkok Sukhumvit 20 host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Novotel Bangkok Sukhumvit 20.

Reviews

Novotel Bangkok Sukhumvit 20 Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 625 out of 1000 reviews
Rating 8 - Good. 278 out of 1000 reviews
Rating 6 - Okay. 63 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

Reviews

6/10 Okay

ABDULAZIZ ABDULRAHMAN, MANAMA

Traveled with family
Disliked: Property conditions & facilities
The hotels are located in a tiring location, especially if you are going to the airport due to the traffic jam. There are also no services to the west of it, and the price of rooms in other hotels is exaggerated.
Stayed 3 nights in Aug 2025

10/10 Excellent

Abdul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to local restaurants and Terminal 21
Stayed 5 nights in Jul 2025

10/10 Excellent

Michael, St. Petersburg

Liked: Cleanliness, amenities
Wonderful hotel. Staff efficient and very friendly.
Stayed 2 nights in Aug 2025

6/10 Okay

Awel

Traveled with family
Liked: Staff & service, room comfort
Main thing was the hairs around the bathroom and an insect
Stayed 1 night in Jul 2025

6/10 Okay

WeLa

Liked: Cleanliness, staff & service, property conditions & facilities
The food options is not good , no workout place
Stayed 12 nights in Jul 2025

4/10 Poor

QIANG

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Babak, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay , very nice hotel in great location. Very clean , great staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Bilal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel situated in a good location.
Stayed 6 nights in Jul 2025

8/10 Good

Abhirami

Stayed 4 nights in Jun 2025

10/10 Excellent

Tenzin

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, nice staff, and amazing amenities.
Stayed 2 nights in Jun 2025

8/10 Good

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location , breakfast , spa , pool ( to cool off in ) and roof top bar were all excellent. Comfy bed and helpful staff . Would stay here again
Stayed 4 nights in May 2025

8/10 Good

Terrence

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Durand, FPO

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, but it seened to be located in a very narrow alleyway, not particularly safe for pedestrians.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kyisoe

Stayed 3 nights in Jun 2025

10/10 Excellent

Ianna

Stayed 2 nights in Jun 2025

10/10 Excellent

MAHER, Gorham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 4 nights in Jun 2025

10/10 Excellent

Kumar Naveen

Good
Stayed 3 nights in Jun 2025

10/10 Excellent

Marta

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, great amenities and awesome location. The staff is friendly and always helpful. When we travel to Bangkok we always stay at this property.
Stayed 2 nights in May 2025

6/10 Okay

zeki ilker, MERSIN

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stuff unsificiant for this hotel .i gave my bags to consiage to be picked up 7 hours later.when i came back to pick them up they were in the middle of everyone. Where is the suitcase room.where is safety.they told me there is camer everwhere .infront of the hotel there is camera too.put visitors bags infront of the hotel next time
Stayed 1 night in May 2025

10/10 Excellent

Mansoor, Bay Point

Traveled with group
Liked: Amenities
Staff were exceptional, Room was Large and clean, very comfortable bed.
Stayed 4 nights in May 2025

10/10 Excellent

Manivannan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Michael, Saint Clair Shores

Stayed 3 nights in May 2025

10/10 Excellent

Marta

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional hotel. Great staff, the best amenities and awesome location. When I travel to Bangkok I always return to the Novotel.
Stayed 2 nights in May 2025

10/10 Excellent

Mario

Stayed 3 nights in May 2025

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