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Novotel Bangkok Platinum

5.0 star property
Luxury hotel with 2 restaurants connected to a shopping center in Bangkok

Choose dates to view prices

Photo gallery for Novotel Bangkok Platinum

Exterior
Executive Suite, 1 King Bed | Park view
Pool views, open daily
Exterior
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
220 Petchaburi Road, Ratchatevee, Bangkok, Bangkok, 10400
  • Place, Platinum Fashion Mall
    ‪1 min walk‬
  • Place, Pratunam Market
    ‪2 min walk‬
  • Place, CentralWorld
    ‪9 min walk‬
  • Airport, Bangkok (BKK-Suvarnabhumi Intl.)
    ‪22 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Park View (Lounge Access)

Executive Room, 1 King Bed, Park View (Lounge Access) | In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 King Bed, Park View (Lounge Access)

8.8 out of 10
Excellent
(3 reviews)
  • 301 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Park View (Lounge Access)

Executive Room, 2 Twin Beds, Park View (Lounge Access) | In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 2 Twin Beds, Park View (Lounge Access)

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • Park view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed

7.0 out of 10
Good
(8 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 2 Twin Beds

8.6 out of 10
Excellent
(15 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Executive Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 603 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

City view

Deluxe Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Twin Beds

  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.0 out of 10
Very good
(37 reviews)
  • 248 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Park View

In-room safe, desk, laptop workspace, blackout drapes

Premier Room, 1 King Bed, Park View

9.6 out of 10
Exceptional
(4 reviews)
  • 301 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds, Park View

In-room safe, desk, laptop workspace, blackout drapes

Premier Room, 2 Twin Beds, Park View

  • 301 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout drapes

Family Room, Multiple Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 301 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

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About the neighborhood

Bangkok

Located in Bangkok City Centre, Novotel Bangkok Platinum is next to popular attractions like Pratunam Market and Platinum Fashion Mall. This 5-star hotel has 288 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi. It's connected to a shopping center in central Bangkok, and also a short walk from CentralWorld and Baiyoke Tower II.

What's nearby

  • Platinum Fashion Mall - 1 min walk - 0.0 miles
  • Pratunam Market - 2 min walk - 0.1 miles
  • Baiyoke Tower II - 9 min walk - 0.5 miles
  • CentralWorld - 9 min walk - 0.5 miles
  • Erawan Shrine - 9 min walk - 0.5 miles

Getting around

  • Ratchaprarop Station - 7 min walk
  • Bangkok Makkasan Station - 14 min walk
  • Suvarnabhumi Intl. Airport (BKK) - 35 min drive

Restaurants

  • ‪McDonald's & McCafé (แมคโดนัลด์ & แมคคาเฟ่) - ‬1 min walk
  • ‪Starbucks (สตาร์บัคส์) - ‬1 min walk
  • ‪The Square - ‬1 min walk
  • ‪ยำแซ่บ (Yum Saap) - ‬1 min walk
  • ‪View - ‬1 min walk

About this property

Novotel Bangkok Platinum

Luxury hotel with 2 restaurants connected to a shopping center in Bangkok
Guests of Novotel Bangkok Platinum enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a gym, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and 55-inch LCD TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, bidets, and toothbrushes and toothpaste. Dining areas, refrigerators, and coffee makers are also standard. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: THB 420 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Platinum Lounge
  • THE SQUARE
  • View Rooftop Bar

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping mall
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,906 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (80 inch wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 25 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 15 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for THB 1600.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately THB 420 per person
  • Rollaway bed fee: THB 1600.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Bangkok Platinum Pratunam
Novotel Bangkok Pratunam
Novotel Platinum
Novotel Platinum Hotel
Novotel Platinum Hotel Bangkok Pratunam
Platinum Novotel
Novotel Bangkok Platinum Hotel Bangkok
Novotel Bangkok Platinum Hotel

Frequently asked questions

Is a free cancellation option available at Novotel Bangkok Platinum?

Novotel Bangkok Platinum provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Novotel Bangkok Platinum?

As of Dec 25, 2025, prices found for a 1-night stay for 2 adults at Novotel Bangkok Platinum on Jan 15, 2026 start from $124.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Novotel Bangkok Platinum?

This hotel is situated in Bangkok City Centre, just steps from Pratunam Market and Platinum Fashion Mall, and within a short walk of CentralWorld. You'll also find Siam Paragon Mall and Erawan Shrine less than a mile away.

Is there parking available at Novotel Bangkok Platinum?

Yes, self parking is offered for free at the hotel.

Is a spa located at Novotel Bangkok Platinum?

There is a full-service spa available for guests to enjoy and services include Thai massages.

Does Novotel Bangkok Platinum include a casino on the premises?

No, Novotel Bangkok Platinum doesn't have a casino.

Is there an indoor pool at Novotel Bangkok Platinum?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Novotel Bangkok Platinum good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a poolside restaurant.

Does Novotel Bangkok Platinum have a hot tub?

No, this hotel doesn't have a spa tub.

Does Novotel Bangkok Platinum feature a restaurant that includes a breakfast menu?

Yes, Novotel Bangkok Platinum has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Novotel Bangkok Platinum allow pets to stay for free?

No, pets and service animals aren't allowed at Novotel Bangkok Platinum.

Are there connecting rooms at Novotel Bangkok Platinum?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Novotel Bangkok Platinum?

The closest major airport to Novotel Bangkok Platinum is Don Mueang Intl. Airport (DMK), which is 15.2 mi away (32 minutes by car). Another top airport is Suvarnabhumi Intl. Airport (BKK), which is located 19.5 mi away (35-minute drive).

Are there rooms with balconies that I can book at Novotel Bangkok Platinum?

No, you won't find guestrooms with balconies at Novotel Bangkok Platinum.

Does Novotel Bangkok Platinum have a wedding venue on site?

Take advantage of the wedding venue at Novotel Bangkok Platinum if you plan to say "I do" during your trip.

Novotel Bangkok Platinum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 528 out of 1000 reviews
Rating 8 - Good. 323 out of 1000 reviews
Rating 6 - Okay. 89 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kaine Joong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whenever we came to bkk,we will stay at this hotel. The room we were allocated wasnt as good compared to previously Even though it was a non smoking room but for whatever reason the room seems to have the smoking smell whenever we came back to the room. Room is abit dated, main door couldnt close properly,sink tap handle needs replacement. Stayed for 2 nights,overall still ok..hope for a better experience next round
Stayed 2 nights in Sep 2025

8/10 Good

Catherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Sajam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to highliy about halal friendly food in the restaurant. As a Muslim we need to have a halal certified food before we can consume. Hence, we would appreciate if the management can be sensitive about this issue.. Thank you
Stayed 3 nights in Aug 2025

10/10 Excellent

Sheng Jun Sebastian Zeus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice
Stayed 3 nights in Sep 2025

4/10 Poor

abdul wahab

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Naomi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and clean room, great staffs, breakfast buffet is great!
Stayed 3 nights in Sep 2025

8/10 Good

Mei Lan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

kee meng

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Gladys Mae

Stayed 1 night in May 2025

8/10 Good

Maria Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Roland

Stayed 5 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Novotel staycation

I recently stayed at Novotel and had an exceptional experience. The staff were warm, professional, and attentive, ensuring every detail of my stay was perfect. My room was spacious, spotless, and well-equipped with modern amenities, offering both comfort and style. The bed was incredibly comfortable, guaranteeing a restful night’s sleep. Breakfast was a highlight, with a wide variety of fresh and delicious options to suit every taste. The hotel’s facilities, including the pool and fitness center, were clean and well-maintained. Its central location made exploring the city effortless. Overall, Novotel exceeded my expectations, and I highly recommend it for both business and leisure stays.
Stayed 3 nights in Aug 2025

2/10 Terrible

Murray

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing I would recommend the Novotel to anyone in fact I would recommend use any other hotel, and until I have $280 sent to me for paying for breakfast for eight nights for two people when it was clearly written on my booking Breakfast Included. The breakfast that I paid for twice was very cold every morning. I will keep on not recommending this very poor hotel.
Stayed 8 nights in Jul 2025

10/10 Excellent

Siok Hoon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and polite
Stayed 3 nights in Jul 2025

6/10 Okay

Elliott, Jackson Heights

Traveled with family
Liked: Cleanliness, staff & service
Hotel was a little chaotic. Staff did their best, but the guests were a mess. You can tell the hotel is overwhelmed. And there’s some weird quirks to the architecture that lead to a lot of crowding and bottle necking. The overall the stay was fine, but after a long day in the craziness of Bangkok it was hard to relax. We stayed 12 years earlier and didn’t have the same impression then, maybe the hotel is showing its age. Or we are.
Stayed 3 nights in Jul 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The folks at the Novotel do a fantastic job
Stayed 2 nights in Jul 2025

10/10 Excellent

ETHEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was ok
Stayed 4 nights in Jul 2025

10/10 Excellent

Pauletta

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Jul 2025

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and spa.

Fast check in as I had done so prior to reaching hotel via a link the hotel sent. Hotel is located above the Platinum Fashion Mall which makes it very convenient to shop and return to room to rest and recharge. Hotel spa had a promotion for massage which is very worth it. There is also a gym overlooking the pool at level 9 which is clean and new. Seldom used. Great stay and will recommend as location is fantastic. Only issue is when booking via Bolt, the only pick up is at basement. Have to send a message to driver to indicate it’s hotel lobby entrance for pick up.
View from level 21 of hotel room. Walkable to Central World and Big C.
Stayed 7 nights in Jun 2025

10/10 Excellent

Shukuntila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Part of a long holiday

Stayed 1 night in May 2025

10/10 Excellent

Vivian

Stayed 1 night in Jun 2025

10/10 Excellent

Fahria

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We always stay at this hotel when we visit Bangkok for the past 15 years. Mostly cause of its location and security. Right next to Paturam Platinum mall and so many other shopping. There are small stores right downstairs with food and more night time shopping. Hotel is secure as the deception is on 6th floor and there are guard at the bottom. Staff is great. Bar has free tea time and dinner shows. Absolutely love this hotel.
Stayed 8 nights in May 2025

10/10 Excellent

Elisa

Traveled with family
Liked: Cleanliness, staff & service
This is the best location ! You can reach Platinum, Central World and Big C! All within walking distance!
Stayed 3 nights in Jun 2025

8/10 Good

Choon Hou

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Can stay

not so good. the check in counter was not as polite as I expected (female staff), except for Nonny, he helps and understanding my needs.
Stayed 2 nights in Jun 2025

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