Skip to main content
Beginning of main content

Novotel Bangkok IMPACT

4.0 out of 5.0

Recent guest reviews

I only stayed for a few hours to catch some sleep before my connecting flight but all my requests during that evening were met with no questions asked. Outstanding service standard once again from the Accor chain of hotels

The place have great accommodation such as small gym + swimming pool but the best part is the sauna room and steam room which the hotel offer for any visitor. The only down side is that there is some area that you can smell the cigarette smoke in the hotel. I am certain that the hotel don't allow any smoking but then again there are guests that don't read Thai to English.

I stayed here for 4 days for my business trip. Staff are friendly. Service is great. The only thing I don't like is location, it is far from downtown. For the rest is very good. I recommend it to those who want to stay into a good hotel but far from the city.

I stayed in a suite for a week, and then a few days on the Premier floor when I came back a week later. The suite was spacious and comfortable, airy and lots of lights. The room on the Premier floor was similar in size to ordinary rooms, plus the access to the lounge where I had breakfast and occasional afternoon coffee. At the lounge, breakfast was offered in a calm and private atmosphere, compared to the busy restaurant downstairs. I loved that. The gym was too small, though.

Stayed at Novotel Impact from 23-27 Aug. From check in to check out, we received pretty good service. Friendly staff. Breakfast in the morning was satisfactory. The room was cozy with necessary amenities and the wifi was good. Just nice for a couple. Complimentary shuttle bus (in this case van) service for hotel guests from the hotel to Mo Chit BTS station (Chatuchak Park). The hotel provided a breakfast box for us as we had to check out early at 5am. There are fast food restaurants (McD, KFC, Chesters etc) at the convention center. The Convention centre is connected to the hotel by a bridge. It was very convenient. However, the fast food outlets close by 7pm, which was a bummer.

A very good Novotel right next to the convention centres. Unless you are visiting the convention centres I cant see why anyone would stay here as it's miles from the action of Bangkok. Try and get access to the 10th floor vip suite to avoid the crowds in the main restaurant. Good rooms and excellent service though.

I wonder regarding service here 5, 4, or 3 stars. I already finish my food so I order diet coke but time gone by more than 20 minutes I have no diet coke on my table. Busy? no I don't think so just only 4 tables here "The Square"

was on a business trip and stayed here. it was a nice place tostay. calm and away from the city rush. the room service was good. they had lot of things that one can use kept in the room. food was good too.

Right next to the speed park where the kids enjoy and next to Impact where I like to spend time, this hotel is in a great location outside of the normal traffic zone of Bangkok. The staff are exceptionally well trained and always a pleasant lot. The food is delicious, rooms are clean, nice, and modern. Everyone in our family loves to stay here! Toffee and Joy were the most helpful on the premier floor, but there are so many helpful people at the hotel it is difficult to remember all in a short review. For all those I missed, you made our last visit wonderful and should be proud of yourselves and your 1st class hotel.

Apon checking into the Novotel we were greeted with a wonderful, helpful young lady called Fon. She was able to check us into our room as well as our flights for the next day to Vietnam as well as our return flights. She was nothing but helpful and kind and is an asset to the Novotel. Our room was clean and set out lovely. We really enjoyed the pool as well as the gym for a quick workout. Check out the dinner buffet also whilst you here as looks spectacular and the choice of seafood of the chart.

Room options

Executive Room, 2 Twin Beds

Twin 2 | Sleeps 2

Executive Room, 1 King Bed

King 1 | Sleeps 2

Standard Room, 2 Twin Beds

Twin 2 | Sleeps 2

Suite, 1 King Bed

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

84% of guests recommend this hotel

Total of 383 reviews