ON TUE. 9/319, AT APPROXIMATELY 10;30 PM, WE RETURNED FROM A DINNER CRUISE. UPON RETURN TO OUR ROOM (2702), MYY WIFE OBSEREVED A COCKROACH ON THE NIGHT STAND. I INFORMED MY WIFE TO TAKE A PHOTO AND NOT KILL THE ROACH. I TOOK THE PHOTO, GOT DRESSED AND CONTACTED THE FRONT DESK WHO IN TURN CONTACTED THE NIGHT MGR. (SUNNY). HE INFORMED THAT HE WAS SORRY, AND MOVED US TO ANOTHER ROOM, ALSO WAVE THE UPGRADE FEE THAT WAS PAID.HE SENT A BELLMAN TO ASSIST US WITH THE MOVE. BY NOW IT'S 11:45 PM. WE HAD A TOUR AT 0600 HOURS THE NEXT DAY 9/4/19, BY THE TIME WE WENT TO BED IT WAS PAST MIDNIGHT. SUNNY WAS VERY POLITE, HOWEVER I FEEL SOMEWHAT SHORT CHANGED, FOR THIS TO HAPPEN IN A SUITE, WHICH WE PAID AN UPGRADE FEE. WHAT IS YOUR OPINION? AS A SIDE NOTE THE NEW ROOM HAD DEAD FLOWERS. I HAVE ALWAYS HAD A GOOD EXPERIENCE AT HILTON PROPERTIES, AND I HOPE THIS WAS AN ISOLATED INCIDENT. AS IT IS WELL KNOWN WHERE THERE IS ONE ROACH THERE IS ANOTHER. LOOK FOR TO YOUR REPLY
the luxurious design and the strategic location with a river view are superb, it offers me a sanctuary to take a rest and unwind from my daytime activities.
There was construction noise above the room. We asked to change rooms, but the staff never got back to us. We asked to be compensated with a meal, or something, but never heard back from staff. Also, the hotel is located in an area that is a very inconvenient...
3 star average hotel at the price of a 5 star. Expected a lot more from a Hilton. There are plenty more options. Location and breakfast were great though
Located in Bangkok Riverside within a mile (2 km) of ICONSIAM, Millennium Hilton Bangkok is within a few miles (5 km) of other popular sights such as Wat Pho. This 5-star hotel welcomes guests with 533 rooms and conveniences like a full-service spa, an outdoor pool, and a 24-hour gym.
Enjoy a leisurely bite to eat at Flow, the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/cafe, and mingle with other guests at the free daily manager's reception. For your convenience, a buffet breakfast is served for a fee on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Guests can expect to find WiFi and Smart TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and beds sport down comforters. Other amenities include minibars, coffee makers, and laptop-compatible safes. Change of bedsheets is available on request.
At Millennium Hilton Bangkok, guests enjoy a full-service spa, an outdoor pool, and a children's pool. There's free valet parking if you drive. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include a 24-hour gym, a sauna, and free WiFi in public areas.
ON TUE. 9/319, AT APPROXIMATELY 10;30 PM, WE RETURNED FROM A DINNER CRUISE. UPON RETURN TO OUR ROOM (2702), MYY WIFE OBSEREVED A COCKROACH ON THE NIGHT STAND. I INFORMED MY WIFE TO TAKE A PHOTO AND NOT KILL THE ROACH. I TOOK THE PHOTO, GOT DRESSED AND CONTACTED THE FRONT DESK WHO IN TURN CONTACTED THE NIGHT MGR. (SUNNY). HE INFORMED THAT HE WAS SORRY, AND MOVED US TO ANOTHER ROOM, ALSO WAVE THE UPGRADE FEE THAT WAS PAID.HE SENT A BELLMAN TO ASSIST US WITH THE MOVE. BY NOW IT'S 11:45 PM. WE HAD A TOUR AT 0600 HOURS THE NEXT DAY 9/4/19, BY THE TIME WE WENT TO BED IT WAS PAST MIDNIGHT. SUNNY WAS VERY POLITE, HOWEVER I FEEL SOMEWHAT SHORT CHANGED, FOR THIS TO HAPPEN IN A SUITE, WHICH WE PAID AN UPGRADE FEE. WHAT IS YOUR OPINION? AS A SIDE NOTE THE NEW ROOM HAD DEAD FLOWERS. I HAVE ALWAYS HAD A GOOD EXPERIENCE AT HILTON PROPERTIES, AND I HOPE THIS WAS AN ISOLATED INCIDENT. AS IT IS WELL KNOWN WHERE THERE IS ONE ROACH THERE IS ANOTHER. LOOK FOR TO YOUR REPLY
the luxurious design and the strategic location with a river view are superb, it offers me a sanctuary to take a rest and unwind from my daytime activities.
Dear Kris, I was delighted to learn that you had such a positive experience at our hotel recently and must thank you for sharing your feedback with myself and the team! We hope to see you return to stay with us again soon!
There was construction noise above the room. We asked to change rooms, but the staff never got back to us. We asked to be compensated with a meal, or something, but never heard back from staff. Also, the hotel is located in an area that is a very inconvenient...
Dear Anonymous, Thank you for sharing your review with us. We appreciate all feedback and ranking scores provided by our guests as it allows us to monitor and improve areas we may currently be falling short in. We apologies for any disappointment caused.
3 star average hotel at the price of a 5 star. Expected a lot more from a Hilton. There are plenty more options. Location and breakfast were great though
Dear Cdg on Orbitz , Thank you for your recent stay and for taking the time to share your experience with us. I am pleased to hear you had a satisfactory stay and look forward to welcoming you back soon.
Dear Anonymous , Thank you for your recent stay and for taking the time to share your experience with us. I am pleased to hear you had a satisfactory stay and look forward to welcoming you back soon.