The hotel is situated on a location near several malls as Emporium (on the South side of Sukhumvit, and on Soi 24, and both Emquartier buildings on the North side of Sukhumvit (near Soi 39). These malls are mostly simular to many other malls in Bangkok. They are in walking distance from the hotel as is the BTS-station of Phrom Pong. In one of the Emquartier buildings (Helix) there are many restaurants on floor 6, 7 8 and ). If you go to floor 9 by elevator, you can walk down from there to floor 6, on the way looking at all the restaurants and for instance icecream parlors situated on those floors. But back to the hotel. The staff is friendly, helpful and capable. All staff members we met during our 8 day stay, were able to help us. The breakfast served in the Kitchen from 06.30 hours is good and has enough choise for Asian and Western guest. But is serves many of the same choices after two days. Meaning, from day three you will see many of the same dishes to choose from, you saw on your first day of breakfast. The fitness room on the 19th floor is okay, the swimming pool on the same floor is a bit small. The rooftop bar on the 28th floor has a nice view over a part of the city and serves also food. Happy hour is from 17.00 until 19.00 hours. We would have liked it, if the food menu had more to choose from. All in all we had a pleasant stay in this hotel.

I stayed at this property twice last year and this year. The hotel is tucked away from the craziness of Sukhumvit Road, but yet walkable to the train station and shopping malls. Room is clean and quiet. Staffs are friendly. I am a Hyatt Globalist and was denied politely both times for suite upgrade despite that they were available. I was told that it is a policy of Hyatt Place although I have been to some Hyatt Place with constant upgrades. For this, all Globalist members should set their expectation accordingly.

The staffs are very friendly and accommodating and room is cozy and very clean. Quality of food was also great. Strategically located near shopping mall and BTS station so you can go around Bangkok easily. Highly recommended!

I stayed at this property for seven nights. The location is close to the BTS and malls. It is a well run property and well maintained. The staff is outstanding, they could not be better. The breakfast is excellent, with the best coffee I have ever had. The rooms are another concern. They are good size and the AC works well. There is not daily housekeeping, unless you ask for it. Their website does not tell you it is not a full service hotel, but only as they say, "selective service" ( I have not seen that term since the 1960's when it referred to the military draft). When asked to service the room, they did a very good job., I find it very strange that a Hyatt property would not offer daily housekeeping without requesting it, a real come down for Hyatt. The rooms have the best number of plugs and usb charing outlets I have ever seen. The rooms are dark, very few lamps. The bathroom is sleek and modern, but also dark. I found it difficult to even shave in it, and I cannot imagine the problem for one trying to put on make up. The tv is against a wall on which there are no chairs to sit on across from and watch, You either sit on the bed or the sofa and turn and cran your neck to watch tv. Very uncomfortable. Incredible that there are no drawers in the room, you pile all your folded clothes on the desk. The service and location of the hotel are wonderful. The design of the room is very bad. The lack of full service is certainly not what I expect from a Hyatt. In spite of the staff, breakfast and location, I am not sure I would stay here again due to the room layout and lack of housekeeping.

Have stayed at this property a few times already, easy to reach by skytrain, nearby shopping and many nice restaurants, massage and others . The staff is very friendly and the service is great. Breakfast is simple but the quality of the food is as expected. Nothing in the minibar, but easy to purchase some snacks at the checkin level, or a 7/11 across the street.

We stay for several nights, very happy. We booked a standard room, got upgraded. Simple room. Comfortable bed. Super friendly people. Walking distance to large shopping mall where kids can enjoy indoor play land, as well as park for outdoor. Walking distance to Sky train. Breakfast is good enough. Dinner at roof top had limited choice but tasty (local food). Very good comparing to price we paid. We would like to come again.

I cannot believe a Hyatt's Hotel room is full of mosquitoes ! I cannot sleep well during my stay there. My room was on 7th floor,in the next morning when I complaint to the front desk, they seems cannot really understand

Hotel has helpful staff and clean room. Good spread of drinks at the reception. Near to food and shopping centers. Great for family. BTS is just 5 mins walk. The downside is that pavement leading to the BTS is undulating and not seamless and I have difficulty dragging my trolley after my shopping.

This is the 2nd time I stayed with this hotel. With the same room type, this time I was arranged to stay in the room at the end of the corridor on the higher floor with a smaller room area and without the sofa but with a better view out from the window. I took a group of friend with me this time and they shared the same view that it is located at a very convenience spot with 7-11 right opposite to the hotel and a large shopping mall “Emporium” just a few minutes away by walking where there are food hall, large selection of restaurants, shops and supermarkets. You could also find a selection of SPA and massage shops nearby and basically you could spend a whole day in the area without taking any transport to elsewhere. This time I had a good experience to share. A friend of mine has left her jacket at the hotel restaurant on the check-out day during breakfast time and she did not realize that until we were at the airport behind the custom check. So we call the hotel straight away and the hotel reported that they had found the jacket and it was being kept at their Lost and Found Department. After a several round of emails exchange when we got back home, my friend has finally collected her jacket and she was pleased. I would like to say thank you to the hotel staffs who had provide their kind assistance on this incident and they do deserve a big round of applause.