Staff was friendly, helpful, and spoke English well. Good location for restaurants and nightlife as well.
The attitude of staff is terrible. We stained one small towel, but they tried to bill us for 2 additional big towels which did not have any visible stains. It was only after we showed them fresh towels from room which had even bigger stains , they agreed. Very rude though. Also, i requested staff to scan 2 pages and send to my email. They did that and charged me 50 Baht and did not give receipt. It was only 2 days later, when i needed similar service and the staff did it for free and tols me there are no charges, I realised that the previous staff had pocketed 50 Baht. This happened on 26 march at 20.37 hours
Shower would flood the whole bathroom every time you took a shower.
Iam in trip with my daughter for tourist it is lovely hotel but breakfast not good , no rooms for smoking
Located in Sukhumvit within a mile (2 km) of Terminal 21 Shopping Mall, Holiday Inn Express Bangkok Sukhumvit 11, an IHG Hotel is within 2 miles (3 km) of other popular sights such as Pratunam Market. This 161-room, 4-star hotel welcomes guests with free breakfast, a 24-hour fitness center, and free in-room WiFi.
Free buffet breakfast is served each morning from 6 AM to 10 AM. In addition to a restaurant that serves breakfast, there's also a bar. You can get a quick energy boost at the coffee shop/café.
The 161 rooms are air-conditioned and have an array of amenities, including iPod docks, refrigerators, and coffee makers. 40-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, free toiletries, and bidets. Safes, phones, and desks are also available.
Guests of Holiday Inn Express Bangkok Sukhumvit 11, an IHG Hotel enjoy a 24-hour fitness center, free WiFi in public areas, and a meeting room. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include a business center, a computer station, and free newspapers.
Staff was friendly, helpful, and spoke English well. Good location for restaurants and nightlife as well.
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Thantita Sithpaipong Ms. Express Assistant Manager
The attitude of staff is terrible. We stained one small towel, but they tried to bill us for 2 additional big towels which did not have any visible stains. It was only after we showed them fresh towels from room which had even bigger stains , they agreed. Very rude though. Also, i requested staff to scan 2 pages and send to my email. They did that and charged me 50 Baht and did not give receipt. It was only 2 days later, when i needed similar service and the staff did it for free and tols me there are no charges, I realised that the previous staff had pocketed 50 Baht. This happened on 26 march at 20.37 hours
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,
Shower would flood the whole bathroom every time you took a shower.
Dear Value Guest, Thank you for your value feedback and we will keep improving our hotel to met our guest's expectation. We are looking forward to welcome you back to our hotel again :) Best Regards,
Iam in trip with my daughter for tourist it is lovely hotel but breakfast not good , no rooms for smoking
Dear Value guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,