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Great service of very friendly staff. I want to say Thanks a lot especially Andrew at Front dest who was extremely helpful, professional and friendly. Location of Hotel is very convenient to go Sky train station and he let us knew about 'Tuktuk' service to go BTS every hour by hotel services. The room was Amazing, service was excellent. The staff were all very accommodating and friendly.
Nice people, good service, but sometimes front desk staff is simply too slow! Restaurant is OK, breakfast nice, bar very good with excellent staff. Selection of wines soso, other drinks OK, rather expensive.
Conveniently located with vegetarian option of food, minimarts and a good class supermarket. Ask bell boy for Michelin Bibs around. Easy access to airport and outskirts with highway for business travellers. Over 10years of staying with comfort. Dropping off office product samples or personal things like tailored clothes or even shopping stuff with lobby counter and it will be send to the room in minutes. This week was Chananticha getting my reading materials to the room while I rush to dinner with my customer. Thank you for the great support.
The room was good, clean and comfortable. In addition, the location is in the center and you can go whatever you want. The swimming pool was nice and the gimnasium. Breakfast was delicious. Emotional intelligent was the priority in the employees and staff from this Hotel .The staff and employees are very friendly . I feel as I live at home because of this I visit the Thailand 4 times in the year and I always I stay in Holiday Inn Bangkok Silom
Stayed for 1 night with my family. The hotel has exceeded our expectations. Excellent value to money. Very nice, spacious and clean rooms. Excellent facilities. Very friendly and helpful staff that made us feel very welcome. We will certainly return on our next trip to Thailand
Good location Food is decent Staff are friendly Rooms (in the newer wing) are kept spotless Distance to MBK 10 mins tuk tuk Distance to patpong 15 mins walk Lots of massage around the hotel and food options.
Wonderful room - apx 60 sqm - very quiet - excellent service everywhere: reception, housekeeping, executive lounge, bars. Nice aircon. Great facilities. Was there on a business trip - can highly recommend!
Just back from another great stay at this hotel, we visit Thailand twice a year and always choose to stay here The hotel is clean and comfortable as you would expect but the service here is just perfect and never changes. From the moment you are greeted at the door to when you leave You couldn’t ask for better service The pool is relaxing, the restaurants and room service both serve good food. We love the location also Look forward to our next visit
Always be treated very well, warm welcome. Feel really comfortable, like staying at home. Feel impressed since check-in process until check-out. This is a recommended hotel at this moment. Moreover, it situates in a central business area, no wonder how convenience we are when stay here.
Since the area of this hotel is no longer a major tourist location the hotel rate reflects that. Yet the hotel is only 7 minutes walk from the Sky Train and is only 10-25 minutes or so from most major places in Bangkok. The hotel is easy to find and has a very nice lobby and lounge. Most nights the bar has live music which is a nice touch. I was surprised though that there is no Gold/Platinum/Spire check in line. Only a sign that said IHG Rewards members but doesn't designate a special line. Checking in was smooth and easy but the front desk woman didn't bother to tell me there were TWO towers. She only told me where the elevators were. So of course I used the first elevator row I saw and wasted 10 minutes until I realized I wasn't in the right location on the 16th floor. Upon coming back into the lobby I found out there is a second tower further down the hall. The room looks newly reimbursed with a comfortable mattress and nice pillows. There are plenty of English channels on theTV. The electrical outlets have multi adapter plugs, no need to carry an adapter. Genius! The bathroom is decent and has a shower stall.The problem is like many other hotels, there is no electrical outlet for the hairdryer, only shavers. You must use the hairdryer in the room. During my stay I also had problems with the bathroom water temperature and pressure. After the first complaint to the front desk went nowhere, I talked to the manger and the problem was fixed, However, once again the next day the problem became worse and was fixed again after another complaint. I was never told what caused the problem's and why they re-appeared. The only other service issue I had was one of the doormen telling me to go right when I needed to go left to get to the sky train station. Luckily I realized fairly quick after double checking the map given to me by the hotel that he was wrong. The best service I received was from the night manager on duty. Unfortunately I lost the paper with her name. On the evening of the 10th there was no concierge so she spent 20 minutes helping me sort out where all the restaurants and attractions I was going to visit over the next 4 days were located and the best way to reach them. She helped make my trip so much easier. Finally on leaving for the airport the doorman summoned a taxi for me at 6 AM. When the taxi arrived the doorman said he wanted 500 Baht to the airport. I refused and insisted he use the meter which he did. Because of the time there was no traffic and the fare was only 238 Baht. Make sure you use the expressway and pay the 90 Baht in tolls Even with the problems I experienced I would definitely stay here again The value of the room rate and the quality of the hotel and room is a great deal in Bangkok Also, because of me problems while staying I asked and received without hassle 10,000 points in compensation with the manager.
Located in Bangkok City Centre within a short walk of Bangkok Riverside, Holiday Inn Bangkok Silom is within a mile (2 km) of other popular sights such as Patpong Night Market. This 684-room, 4-star hotel has 2 restaurants along with conveniences like an outdoor pool and a 24-hour health club.
Enjoy dining at one of 2 onsite restaurants including The Brasserie, which specializes in international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the 2 coffee shops/cafés. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10:30 AM.
All 684 shared rooms provide refrigerators, minibars, and electric kettles. 32-inch TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include free weekday newspapers, free bottled water, and safes.
Holiday Inn Bangkok Silom features an outdoor pool, a children's pool, and a 24-hour health club. There's free parking, and a shuttle from the airport to the hotel (available 24 hours) for THB 1500 per vehicle. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a spa tub, a sauna, and an outdoor tennis court.