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3.0 out of 5.0

Recent guest reviews

It is not hard to locate hotel in narrow street 300 m. Away or so from BTS at night walking out I SEW BLACK 1 METER LONG SNAKE under my feet , So careful at dark cos no light at night . Room and bathroom were clean , AC work fine with individual control at bed. There was kettle but bring your coffee and sugar with you , only 3 local TV channels. Reception staff don't speak English. Swimming pool small but nice. WiFi in my room was stable .safety deposit in room available . Pillow was not comfortable .bed was good .

Very rarely that I have to do this, but in the case of this hotel I feel obligated to say "DO NOT BOOK IT" under any circumstances!!! The hotel has a feel of old hospital or asylum! As a group of 14 people we had 8 rooms there... all terrible!!! Most of the equipment in the rooms such as TV's, taps, toilets, wardrobes etc were broken. Rooms were dirty and with leaking air cons which were faulty too (control panels not working - very cold air or no air con at all). The breakfast was nasty! Staff not very friendly, and they asked us to pay a 1000 BTH deposit on check in! For a bit more money you can get a fantastic hotel in Bangkok!!! 1 STAR... and nothing else to add here!

Avoid this at all costs. Run down and unpleasant. Loud AC WiFi doesn’t work in the room I was given and was offered only one other room which was a twin. Noise of a lorry outside from 5.30 am for hours. Room is dated, worn and wires are exposed causing risk of shock and fire. Maintenance man working at 10.30 pm in the corridor. Untidy hallways with plates and trollies laying around. Really unpleasant room to stay in. Reception in poor state. Pictures of the room is nothing like my room. Some lights didn’t work. Misleading ad. No bathtubs in most rooms. Positives? I’m checking out today

They do not have any sandles at all in the hotel. Not even slippers! You have to go under the shower with your shoes on!! The reception is very kind, but can not speak english good enough. The 7_11 shop near the hotel doesn't have any sandles!! There's only wifi in the lobby and the sofas in the lobby are extremely dirty with too much sweat on them!! It's disgusting.... Good breakfast though, with very good behavior of the workers.

Dirty, not flexible, Pool is construktion place since 2 years like the rest of the hotel. breakfast very expensive. food also overpriced. it seems the managment lacks of motivation to improve things.Can Not recommend!

My boyfriend and I recently stayed here and it was honestly horrible. From the five lights that were in the room, only 2 of them worked, there were greasy finger prints on the tile walls in the bathroom, mold stains in the shower, no lights in the corridor to our room and the bed sheets were definitely not washed. Disappointing and disgusting.

Horrible room, very dirty and disgusting. Location is in the back of beyond. Sadly the hotel does not look like the pictures shown on the Website AT ALL!!! SO disappointed especially because it was the 31st of December 5PM. We wanted to celebrate New Year's there and have a good time. Very, very sad. No Wifi either in the Hotel room Floor.

I booked this place for four nights on Agoda and when booked I requested an early check in. We arrived at the hotel very tired after a very early flight from Chiang Mai. The staff then informed us (not so politely) that we would have to wait until 2 o clock to check in. And we have two restless young children with us. The staff did absolutely nothing to help us get in to our room earlier even though we waited in their (run down) reception for several hours. When arrived the hotel looked very bad and old, the swimming pool we were informed has been closed for the past two months. Waiting in reception there were other guests having problems with the unhelpful reception staff. I would avoid this hotel totally in future and spend a little bit more where you might get a professional service. VERY unimpressed

Although the price was ok for our staying, the fact that the pictures that they have on the booking websites are really old is really not cool. When we arrived we had a bad surprise of seeing the hotel really rundown: the rooms are old, the furniture is old and dirty, the doors are beat up (some have holes) and quite dirty and we had no towels. The bathroom was smelling funny and the wifi was working only in the lobby. Also, the ask for a 50 USD for deposit and this is not mentioned when you do the booking. The good part of this hotel is that is close to sky train station Surasak. If you are on a strict budget, then this might work for you - it worked for us as well since we did not come to BKK to stay in the hotel.

Hi dear friends I will never recommend this hotel.Very dirty rooms just they come to clean your room.If you go five times on reception.No wifi in rooms.Mosquitos in lobby.No friendly staff.No facilities

48 Sathorn 11 (Junction #4) Bangkok Bangkok

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Business center

Located in Sathorn, H-Residence is within 2 miles (3 km) of popular attractions such as Patpong Night Market and Lumpini Park. This 113-room, 3-star hotel has a restaurant, an outdoor pool, and free in-room WiFi. Located centrally in Bangkok, it's also close to MBK Center and Siam Square.


Continental breakfast is offered for a fee each morning from 7 AM to 10:30 AM. This hotel has a restaurant where you can enjoy a bite to eat.


H-Residence's 113 air-conditioned rooms provide coffee makers, free bottled water, and safes. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer rainfall showers and hair dryers. Phones are also standard.

Property features

H-Residence features an outdoor pool, free WiFi in public areas, and a business center. Transportation is made easy with limo/town car service. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage.

Reviews from Trip Advisor

Trip Advisor aggregated rating

38.0% of guests recommend this hotel

Total of 211 reviews