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Grand Hyatt Erawan Bangkok

5.0 out of 5.0

Recent guest reviews

I have stayed here many time and like the location connected to the MRT and close to several big malls. Not the most convenient for sightseeing the temples but we don’t do that often. I like the service and the attitude of the staff and the food is quite good. The breakfast spread in the restaurant is extensive but I prefer to eat in the quieter lounge. The steam sauna facilities were nice but the jacuzzi was not warm enough. The pool is large and adequate but needs upgrading and cleaning up. I also pointed out how dirty the towel shelf at the pool was but even 2-3 days later nothing had been done. I am aHyatt fan and will come back but my current favorite in BKK is the new Park Hyatt. Unfortunately they did not have availability due to Chinese New Year.

The Grand Hyatt Erawan would be a really good stay anytime in Bangkok due to its great location and nice facilities. What sets this hotel apart is the outstanding staff that makes you feel so welcome that you feel you are visiting a second home. We have been staying at this hotel for the last 5 years in usually arriving at the beginning of January and while most times, people say that the first time is always the best, we have not found this to be true here. In fact this past stay which ended last week was one of the best visits we have had due to the care and service provided by the staff. They are simply great and the staff in the Club lounge treats everyone absolutely wonderfully which creates a very positive experience to start the day as well as at cocktail time, when it is time to unwind from the day.

Another Great Stay in Grand Hyatt Bangkok. This hotel is perfectly located in the central disctrict, linked to the BTS and many malls. The food in the different restaurants venues is fantastic and the team is extremely nice and helpful. The quality of the hotel, food and team is always the best. It is a pleasure to stay in this hotel and feel home away from home. Keep it up!

Stayed here for 3nights in February. Rooms are very spacious and very well appointed. The morning breakfast spread was huge and delicious. Hotel is located in the heart of the city with all shopping malls and restaurants within walking distance.

This hotel is good for bussiness and social events like wedding . It has space without being sprawling . Located in a central place metro and markets are all within walking distance . rooms are comfortable and service good .

I always stay at the Grand Hyatt Erawan when I visit Bangkok. On this trip, with my Globalist status, I was upgraded to a Grand Suite and I have to say that this was one of the best suites I have stayed in anywhere in the world. The staff was superb as usual and especially in the Grand Club, the staff went out of their way to be helpful and make everything perfect. I will certainly be back.

I would give this hotel and its employees 10 out of 10. Great service, fantastic staff, great location, Great restaurants, Gym, etc. etc. , simply PERFECT. Every single employee makes you feel welcomed. In my opinion the best hotel in Asia.

Absolutely an amazing hotel, great room, great location, and most importantly fantastic service. Every single employee should be nominated to the Oscar of hospitality. In my opinion the employees are not only the best in Thailand but probably the best in Asia.

We loved everything about the property. Everything was excellent except that they had very poor housekeeping . We complained to them after our first night of the four nights of stay but even then it continued to be below average . One of the days we came back late night and complained to the duty manager of the poor housekeeping . She was kind enough to come to the room to help us and tried hard to resolve the issue but it seemed that neither she nor the housekeeping person who visited what trained properlyto clean the room. I had to stand thete and show them the mess around. Seems like the team which cleans the room when u checkin is different from when u have a longer stay. Don't expect this from Grand Hyatt! Disappointed.

Even if the city is loud and busy, you step into the Grand Hyatt Erawan and you feel like coming home. Everybody (and really everybody) is so nice, friendly and always helpful. The lobby is marvelous and all the restaurants we tried served us great food (including the nightclub in the lower lobby). The fitness center (TechnoGym) and the pool area are wonderful to use. The Spa was outstanding. The room was perfect with a unbelievable city view. But what makes this place so outstanding are all the people working here. For us (and we travel a lot) the best cityhotel worldwide.

494 Rajdamri Road Bangkok Bangkok

Hotel highlights

  • Walking distance to Siam Paragon Mall and Pratunam Market
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Bangkok City Centre, Grand Hyatt Erawan Bangkok is a leisurely stroll from popular sights such as Siam Paragon Mall and Pratunam Market. This 5-star hotel has 380 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi. Located in central Bangkok, the hotel is also near Siam Square and MBK Center.


Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6 AM to 10:30 AM.


All of Grand Hyatt Erawan Bangkok's 380 rooms are air-conditioned and have an array of amenities, including iPod docks, refrigerators, and minibars. LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and bathrobes. Coffee makers, free newspapers, and free bottled water are also standard.

Property features

Guests of Grand Hyatt Erawan Bangkok enjoy a full-service spa, an outdoor pool, and a health club. Free valet and self parking are available, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Room, 1 King Bed (Club Access)

King 1 | Sleeps 3

Room, 2 Twin Beds (Club Access)

Twin 2 | Sleeps 3

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Grand, Executive Suite, 1 King Bed

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

92% of guests recommend this hotel

Total of 3918 reviews