Chatrium Residence Sathon4.0 out of 5.0
Recent guest reviews
We stayed three nights in this hotel and dispite the hotel refurbishment that is going on ( and we didnt know about ) we were very satisfied with our stay. the reception check in was very efficient ( thanks to Poasan). the rooms are a little bit old so its a little bit disappointing because the photos from the website and booking online website show a very modern hotel. however it isnt modern or fresh but the hotel is clean and the facilities are great for families ( the pool is great, they have a nice indoor playground with nice toys for every age and an outdoor playground covered so its perfect) the restaurant of the hotel is nice , delicious food and good service ( where you eat breakfast - the main restaurant) the pool restaurant is nice but not many choices for kids. and the service is super slow !!! waited almost 40 mins for an omlette. a little bit disappointed by that. they have a little shop inside the hotel by the pool which is super convenient ! the elevator is a little bit slow and no air con inside. the room service is great. the hotel location is great, lots of shops and restaurant around the hotel ! it was a nice stay and i would recommend for sure.
Stayed one week with the family and was not bad. However some constructive feedback. 1. Staffs are warm and friendly, however no personal touch. No one use/ knew our name even though they saw us daily two to three times either in the outlet or in lobby/ Reception. 2. Never seen a manager interacting with guests or visit the restaurants/ pool or at the lobby. Sending survey to fill after check out is not really worth, it is better to get the feedback while you are staying. 3. Housekeeping was quite slow as room was not clean 3 days while we were out. We put the make up sign and still it was not attended. 4. If you are there to relax do not stay in the rooms facing the pool as it is very noisy from the pool crowed. 5.Elevators are warm and no AC. 6. Food was good, however some time it is hard to explain to staffs on what you need as their English level has to improve. But they are warm and helpful. Pool was great, some time it was bit too chlorine smell. Location is very good, Security team at the entrance was very good.
We arrived in Bangkok and booked this hotel for 2 nights. The reception staff is very good trained and provides an excellent service. The breakfast is very good (variety of Asian and European breakfast). The hotel has a wonderful pool surrounded by a well-tended garden. The fitness area is also good and there are Yoga-courses available every morning during the week. We enjoyed the stay, even though the hotel is located a little bit outside of the main sightseeing areas.
One of the best hotel very clean nice odor the staff are always smiling and helpful. Amazing location all the facilities are just fantastic. In short I just can't say enough about this amazing hotel. We’ve stayed for a week but I wished if we stayed longer. but we are coming again soon. Highly recommended for couples and families.
The hotel was very welcoming, with a coffee bar restaurant and a lovely pool. Stayed in a two bed apartment. It was clean and tidy with a good amount of room. Bottled water in the fridge, along with some tea and coffee sachets. Air freshener/flowers/something else?, would be handy for rooms and hallways off lifts. It can become quite smelly and unpleasant if people are cooking in their rooms..... Great selection for breakfast, and although busy we were seated within a minute each morning.The hotel is a little out of central Bangkok, but you have taxis readily available, and the hotel do a bus service to the closest sky train stop and some shopping centres. It would be nice if they could extend the times and maybe add a stop at Chatrium riverside. Although advertised the snooker table and driving range are "closed". The staff are very professional and helpful, and although we arrived way before official check-in, they managed to clean our room and check us in a little bit early.
Great apartments hidden off the beaten track. Huge clean rooms, nothing fancy but everything you need. Good food at reasonable prices. Not far to local town. Lovely helpful owners would highly recommend.
A couple of pals and I opted to stay here for our visit to Bangkok. We had a suite with 3 bedrooms and an outdoor balcony view. The staff was great, all positives vibes from the moment we arrived to departure. The rooms were clean, hot water to shower, ice cold air conditioning. The location of the hotel was decent. If you want to go to the nightlife scene, its about 10-15mins away. There are plenty of restaurants as well as street vendor food nearby. 50baht for a generous plateful of pad thai? YES PLEASE! There are also a couple of massage spots(LEGIT) along the strip, if you fancy a body or foot massage. Only issue I had with the hotel was that the air conditioning was leaking. But their customer service was impeccable. Phoned in the issue and they were up in 5mins and fixed it within 10. Wasn't a big deal for us, but just wanted to disclose it for the sake of honesty. If ever in Bangkok again, I would book again for sure.
A superb base in Bangkok not far from anything a great hotel with daily activities for the little one. One of its strenghts is its customer skills it takes grear strides in caring for you and makes your stay a memorable one. The pool is amazing the hotel clean make you book with breakfast as its buffet style is rich in taste and variety!! Thank you all for a brilliant stay for my family and our baby. Miss you already.
In preamble when we booked the room, the offer we received from the hotel was much higher than the one obtained from agoda and we asked the hotel to match it, which they did. The two-bedroom is very very big, and has nice amenities. There is a kitchen which is useful as there is great street food just nearby. Swimming pool is great. There is a playground too. Breakfast was enormous and good. There is a free shuttle to take us to the main bus or skytrain stops on weekdays. During our stay there it was my husband's birthday. They realized it after having made copies of our passport and on the evening of his birthday he received a cake, which was a very sweet attention.
We stayed here off season with 3 little ones. The pool was the most visited area of the hotel. We booked a 2 bedroom apartment which was spacious and reasonably priced for what you get. The hotel is situated in a more "relaxed" area of Bangkok and offers free shuttles to either train stations or shopping area (e.g. Asiatique). Even taking a taxi, uber or grab will be affordable and depending on traffic and/or area where you are or go to around 70-150 THB. Tuk Tuk is more expensive as the drivers try to charge you double as they foresee empty return. Breakfast is good with lot of choice. Staff is friendly and always willing to help! On my list to return in case I will visit Bangkok again.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located in Sathorn, Chatrium Residence Sathon is within a few miles (5 km) of popular sights such as Patpong Night Market and Lumpini Park. This 4-star hotel has 560 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi. Located in central Bangkok, the hotel is also near MBK Center and Siam Paragon Mall.
For your convenience, a buffet breakfast is served each morning for a fee. Order from room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.
The 560 air-conditioned accommodations feature kitchenettes and balconies, and there's space to spread out with dining areas and sitting areas. Guests can expect free WiFi and LCD TVs with satellite channels and DVD players. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and free bottled water are also standard.
At Chatrium Residence Sathon, guests enjoy a full-service spa, an outdoor pool, and a fitness center. There's free parking and limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a spa tub, a sauna, and free WiFi in public areas.
Reviews from Trip Advisor
90% of guests recommend this hotelTotal of 1447 reviews