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Chatrium Hotel Riverside Bangkok

4.5 out of 5.0

Recent guest reviews

Great property by the riverside. Breakfast buffet was excellent. Free boat shuttle to train station is great. Highly recommend this place.

This is a great hotel, very very clean. Staff is very friendly. My only complaint would have been the food. My SO got sick TWICE after eating here. We spent the most money on dinner for Valentine’s Day that we had spent in all of Thailand and maybe it was because we didn’t get there until the end of the night but the food should be consistent all day. He was so sick We almost had to reschedule our flight home

Very nice and CLEAN hotel. That cannot be overstated!

Excellent stay overall, meeting or exceeding expectations. Some nit picky qualms: the gym could be a little cooler and less muggy, a heated jacuzzi in the pool area would have been nice and the pool water could be a little warmer.

Surprised how big the room was with fantastic view over ther river and beyond.

High class hotel, great view of the river from the room or the outdoor patio.

3 days on the riverside in Bangkok was delightful. This was our second time at the Chatrium and we highly recommend. The convenience of being on the Chao Praya river can't be overstated. A quick boat ride to most of the main city attractions and to the sky train that goes all over the very vast city. Chatrium breakfast buffet is terrific and the view from our room... oy!

Excellent Hotel, and extremely helpful staff in all areas; valet, concierge, desk clerk, room cleaning, etc.

The staff were very helpful and accommodating. We had a late flight the day that we checked out and they were willing to hold our bags for us while we went to the market for the day. When we arrived from the market they even allowed us to use the locker room showers to freshen up before our flight which was very thoughtful! The room was beautiful and had a great view!!

Boat shuttle to Central Pier was wonderful. Easy to get to major Bangkok sites using the ferry from the Central Pier.

This hotel is one of the best I've stayed in. Gorgeous views, especially at night. Right on the river with a private water taxi to the boat terminal. Very close to Asiatique night market. I'll definitely stay there again..

Always enjoy staying here! Rooms are great and wonderful buffett restaurant!

We stayed for a few days. The room and service were very good, excellent breakfast buffet. The hotel is great for a stay in Bangkok. The room overlooked the river and had a balcony. The onsite restaurants are convenient but expensive compared to nearby restaurants and markets. The Four Seasons is currently being built next door.

Great service! Amazing breakfast on the river! this hotel is located on the river swimming pool was very nice but I am hoping they can change to heated pool because water is a little too cold and if they can add outdoor Jacuzzi that will be wonderful!

although the room was beautiful, we had to maintenance come on three different occasions to fix our bathroom and door.

We were so glad we picked this hotel. Although it is not right downtown (which is a good thing), it is quick and easy to get there using the free hotel boat and the inexpensive, moder, air conditioned sky train. What a delight to come back to the hotel, enjoy the big swimming pool with many lounge chairs and eat on the open patio on the river's edge. We had a large modern room with a kitchenette (unexpected). Staff is great. Concierge Jonas arranged a temple and canal tour with an excellent guide. Really enjoyed our stay here.

Nice hotel, clean. Staff/management quickly to any feedback about the room - great customer service. Overall, satisfied with my stay.

28 Charoenkrung Soi 70 Bangkok Bangkok

Hotel highlights

  • Steps from Bangkok Riverside
  • Free WiFi and wired Int...
  • Free parking
  • Onsite dining

Located in Bang Kho Laem within a mile (2 km) of Asiatique The Riverfront, Chatrium Hotel Riverside Bangkok is within a few miles (5 km) of other popular sights such as Patpong Night Market. This 320-room, 4.5-star hotel has 5 restaurants, a full-service spa, and an outdoor pool.


Dining

Have a drink at the lobby lounge or enjoy dining at one of 5 onsite restaurants like River Barge Restaurant, which specializes in international cuisine and serves breakfast, lunch, and dinner. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

An LCD TV comes with cable channels and a DVD player, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and the bathroom offers a soaking tub, a hair dryer, and free toiletries. Other standard amenities include a balcony, an iPod dock, and a refrigerator.


Property features

Guests of Chatrium Hotel Riverside Bangkok enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a fitness center, free WiFi in public areas, and a conference center.

Room options

CLUB-2Bedroom RIVER View With Breakfast & Club Benefits

King 1 | Twin 2 | Sleeps 6

CLUB-Room CITY View With Breakfast & Club Benefits

King 1 | Twin 1 | Sleeps 3

CLUB-1Bedroom CITY View With Breakfast & Club Benefits

King 1 | Twin 1 | Sleeps 3

Grand-Room, City View with Late checkout at 6.00 PM

King 1 | Twin 2 | Sleeps 4

Guest reviews for Chatrium Hotel Riverside Bangkok

Everyone (24) Couples (18) Business (1) Family (10) Other (8) Friends (2)
1
Everyone

By on Apr 2, 2019

Review comment responded on Apr 30, 2019

Dear Guest, Greetings from Chatrium Hotel Riverside Bangkok. May I begin by offering a heartfelt personal apology regarding your stay and those elements which led you to award us an “below average” score. As Resident Manager I am not going to make excuses for your time with us and can only say how truly sorry I am that your recent experience did not live up to your expectations. Your review was especially disappointing to read given the fact that you have been one of our valued repeating guest over the years and these service lapses in our usual stringent standards is not what you rightfully expect from a hotel such as ours. I am not going to offer meaningless platitudes about “your comments will be taken seriously” and “we will improve” as I have arranged an immediate meeting with my senior departmental managers to cover your review on a point by point basis and the action I expect to be carried out without exception to rectify the points you raised. May I end by saying that it would be deeply regrettable if you chose not to stay with us again and we hope you give us another opportunity to prove to you that at Chatrium Hote Riverside Bangkok our guests’ comments are given the fullest attention they so rightly deserve. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

5
Partner Couples

Great property by the riverside. Breakfast buffet was excellent. Free boat shuttle to train station is great. Highly recommend this place.

By on Mar 17, 2019

Review comment responded on Mar 18, 2019

Dear Guest, Greetings from Chatrium Hotel Riverside Bangkok. May I say how much I deeply appreciate you considering us a great choice among the hundreds of hotels available in Bangkok and it was our pleasure to be of service to you during your recent trip to Bangkok. My entire team and I are very happy to read that you had a satisfying experience at our hotel and we hope we left you with some lasting memories of your experience in Thailand. We are looking forward to seeing you again at our hotel in the not too distant future where you will be assured a very warm Chatrium welcome. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

3
Partner Couples

This is a great hotel, very very clean. Staff is very friendly. My only complaint would have been the food. My SO got sick TWICE after eating here. We spent the most money on dinner for Valentine’s Day that we had spent in all of Thailand and maybe it was because we didn’t get there until the end of the night but the food should be consistent all day. He was so sick We almost had to reschedule our flight home

By on Feb 17, 2019

Review comment responded on Feb 21, 2019

Dear Guest, Greetings from Chatrium Hotel Riverside Bangkok. May I begin by thanking you for choosing Chatrium Hotel Riverside Bangkokand for taking the time to complete a review. Your feedback is important to us as it allows us to ascertain where we are meeting or exceeding our guests’ expectations and, equally importantly, attend to any issues they may experience during their stay. I would also like to thank you for the very kind comments you made about our property with regard to us being a great hotel with very friendly staff. I was, however, extremely concerned to learn of your illness which you attributed to the food you ate in the hotel. we operate under the strictest of health and hygiene conditions, with multi-point checklists at every stage of the delivery, storage, food handling, preparation and serving of our food and, despite an initial investigation by my management team, nothing untoward whatsoever was discovered on the day in question which may have caused you to fall ill. If I might add we had several guests during that time who dined on dishes prepared from the same batch of ingredients as yourself and have received no other reports of guests suffering similar symptoms. Nevertheless, my Executive Chef will be closely monitoring the situation and may I thank you for bringing it to our attention. Additionally, if possible, I would like you to contact me directly with exact incident details in order that a more thorough investigation can be completed. We can then take the opportunity to address any concerns and further improve and enhance our procedures and service and ensure such issues never happen again.May I end by saying that I hope this incident did not mar your stay to any great extent, as we would dearly enjoy the pleasure of your company again on your next visit to Bangkok and hope to see you again. Best regards,

4
Everyone

By on Jan 7, 2019

Review comment responded on Jan 16, 2019

Dear Guest, Greetings from Chatrium Hotel Riverside Bangkok. Thanks for choosing Chatrium Hotel Riverside Bangkok and review your stay on this channel. We are more than delighted to know that you enjoyed your time with us. We truly appreciate your custom and hope on your next visit to Bangkok we may have the pleasure of welcoming you once again to Chatrium Hotel Riverside Bangkok. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

4
Everyone

Very nice and CLEAN hotel. That cannot be overstated!

By on Jan 2, 2019

Review comment responded on Feb 14, 2019

Dear Guest, Thank you so much for selecting Chatrium Hotel Riverside Bangkok as your residence while you are in Bangkok trip recently. We are delighted to learn that you enjoyed your stay with us and the cleanliness of our guest room meet with your expectation. Please rest assured that your positive feedback will be shared with the entire team of the hotel. It is through feedback such as yours that assists our team to monitor and fine-tune our facility and service experiences. Thank you once again for your kind feedback. Meanwhile, our entire staff and I very much look forward to the immense pleasure of welcoming you back to your Bangkok home for another memorable visit by the River of Kings. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

5
Everyone

Excellent stay overall, meeting or exceeding expectations. Some nit picky qualms: the gym could be a little cooler and less muggy, a heated jacuzzi in the pool area would have been nice and the pool water could be a little warmer.

By on Dec 4, 2018

Review comment responded on Dec 5, 2018

Dear Guest, Greetings from Chatrium Hotel Riverside Bangkok. Wow, what a wonderful and encouraging review. We couldn't be more happy to read about your satisfying time at our hotel and that we were able to provide you with such an incredible and memorable experience. We are looking forward to welcoming you back soon to Chatrium Hotel Riverside Bangkok for another remarkable stay. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

5
Everyone

Surprised how big the room was with fantastic view over ther river and beyond.

By , from Cairns on Nov 23, 2018

Review comment responded on Nov 24, 2018

Dear Andrew, Greetings from Chatrium Hotel Riverside Bangkok. First and foremost we would like to thank you for having stayed with us and for taking the time to write a review here on this channel. We are delighted to hear that you had a fully satisfying time with us. We really hope your plan will soon bring you back to Bangkok to revisit us as we would love to have the pleasure of welcoming you back as our valued guest. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

5
Everyone

High class hotel, great view of the river from the room or the outdoor patio.

By , from NJ on Nov 16, 2018

Review comment responded on Nov 26, 2018

Dear Barney, Greetings from Chatrium Hotel Riverside Bangkok. I would like to offer my most heartfelt thanks for the kind words you posted on this platform regarding your stay. My team put their best efforts into providing our guests with the true Chatrium experience and your positive comments only encourage both them and myself to strive to offer you the warmest welcome we possibly can. We would be delighted if we could have the pleasure of your company once again on your next visit to Thailand. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

5
Everyone

3 days on the riverside in Bangkok was delightful. This was our second time at the Chatrium and we highly recommend. The convenience of being on the Chao Praya river can't be overstated. A quick boat ride to most of the main city attractions and to the sky train that goes all over the very vast city. Chatrium breakfast buffet is terrific and the view from our room... oy!

By on Nov 13, 2018

Review comment responded on Nov 16, 2018

Dear Guest, Greetings from Chatrium Hotel Riverside Bangkok. Please allow me to take this opportunity to sincerely thank you for your feedback regarding your stay at Chatrium Hotel Riverside Bangkok. I am delighted to read that you had another wonderful time and that our facilities and services could enhance your stay. We are looking forward of having the pleasure of your company once again on your next visit to Thailand. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

5
Everyone

Excellent Hotel, and extremely helpful staff in all areas; valet, concierge, desk clerk, room cleaning, etc.

By on Oct 9, 2018

Review comment responded on Oct 13, 2018

Dear Marshall, Greetings from Chatrium Hotel Riverside Bangkok. First and foremost, thank you for taking some of your precious time to write a review on this platform and share the experience of your stay at our hotel. We are delighted to hear that you had a satisfying time with us. We look forward to welcoming you back again with us and offers, and our associates will be more than happy to serve you. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

Chatrium Hotel Riverside Bangkok

28 Charoenkrung Soi 70, Bangkok, Bangkok 10120