very good breakfast, staff, room, gym, pool.. just wish I didnt have to choose between -40 duvet puddles or goosebumps
Amazing Breakfast buffet on the river. The staff is quite helpful and the location is peaceful.
Like everything. Place was very clean. Staff was great to us
Great property by the riverside. Breakfast buffet was excellent. Free boat shuttle to train station is great. Highly recommend this place.
This is a great hotel, very very clean. Staff is very friendly. My only complaint would have been the food. My SO got sick TWICE after eating here. We spent the most money on dinner for Valentine’s Day that we had spent in all of Thailand and maybe it was because we didn’t get there until the end of the night but the food should be consistent all day. He was so sick We almost had to reschedule our flight home
Very nice and CLEAN hotel. That cannot be overstated!
Excellent stay overall, meeting or exceeding expectations. Some nit picky qualms: the gym could be a little cooler and less muggy, a heated jacuzzi in the pool area would have been nice and the pool water could be a little warmer.
Surprised how big the room was with fantastic view over ther river and beyond.
High class hotel, great view of the river from the room or the outdoor patio.
3 days on the riverside in Bangkok was delightful. This was our second time at the Chatrium and we highly recommend. The convenience of being on the Chao Praya river can't be overstated. A quick boat ride to most of the main city attractions and to the sky train that goes all over the very vast city. Chatrium breakfast buffet is terrific and the view from our room... oy!
Excellent Hotel, and extremely helpful staff in all areas; valet, concierge, desk clerk, room cleaning, etc.
The staff were very helpful and accommodating. We had a late flight the day that we checked out and they were willing to hold our bags for us while we went to the market for the day. When we arrived from the market they even allowed us to use the locker room showers to freshen up before our flight which was very thoughtful! The room was beautiful and had a great view!!
Boat shuttle to Central Pier was wonderful. Easy to get to major Bangkok sites using the ferry from the Central Pier.
Located in Bang Kho Laem within a mile (2 km) of Asiatique The Riverfront, Chatrium Hotel Riverside Bangkok is within a few miles (5 km) of other popular sights such as Patpong Night Market. This 320-room, 4.5-star hotel has conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.
Enjoy a drink at the lobby lounge or relish the international cuisine at River Barge Restaurant, one of 5 onsite restaurants, which serves breakfast, lunch, and dinner. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
The 320 recently renovated accommodations feature balconies or patios and afford space to spread out with dining areas. Guests can expect 43-inch Smart TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include iPod docks, microwaves, and refrigerators.
At Chatrium Hotel Riverside Bangkok, guests enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for THB 2100 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a fitness center, free WiFi in public areas, and a conference center.
very good breakfast, staff, room, gym, pool.. just wish I didnt have to choose between -40 duvet puddles or goosebumps
Dear Guest, Greetings from Chatrium Hotel Riverside Bangkok. May I begin by offering a sincere thank you for rating us such a high score on this platform and thank you for choosing Chatrium Hotel Riverside Bangkok as your residence during your recent visit to the 'City of Angels'. We hope to be able to create another remarkable experience for you again the next time you are back to stay with us. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok
Amazing Breakfast buffet on the river. The staff is quite helpful and the location is peaceful.
Dear Guest, Greetings from Chatrium Hotel Riverside Bangkok. On behalf of the entire team here at the hotel we would like to thank you for taking the time to share your remarkable experience on your recent stay with us to the other travelers and making our hotel as your choice of residence on your recent visit to Bangkok. We are so pleased that we managed to live up to your expectations and that our facilities and services met with your approval. We hope to be able to create another remarkable experience for you again the next time you are back to stay with us. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok
Like everything. Place was very clean. Staff was great to us
Dear Guest, Greetings from Chatrium Hotel Riverside Bangkok. It is a great pleasure reading through your positive review of your stay at Chatrium Hotel Riverside Bangkok and my entire team and I would like sincerely thank you for the very kind compliments. We all at Chatrium Hotel Riverside Bangkok are looking forward to welcoming you once again soon at our hotel where you will be assured a very warm welcome. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok
Dear Guest, Greetings from Chatrium Hotel Riverside Bangkok. May I begin by offering a heartfelt personal apology regarding your stay and those elements which led you to award us an “below average” score. As Resident Manager I am not going to make excuses for your time with us and can only say how truly sorry I am that your recent experience did not live up to your expectations. Your review was especially disappointing to read given the fact that you have been one of our valued repeating guest over the years and these service lapses in our usual stringent standards is not what you rightfully expect from a hotel such as ours. I am not going to offer meaningless platitudes about “your comments will be taken seriously” and “we will improve” as I have arranged an immediate meeting with my senior departmental managers to cover your review on a point by point basis and the action I expect to be carried out without exception to rectify the points you raised. May I end by saying that it would be deeply regrettable if you chose not to stay with us again and we hope you give us another opportunity to prove to you that at Chatrium Hote Riverside Bangkok our guests’ comments are given the fullest attention they so rightly deserve. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok
Great property by the riverside. Breakfast buffet was excellent. Free boat shuttle to train station is great. Highly recommend this place.
Dear Guest, Greetings from Chatrium Hotel Riverside Bangkok. May I say how much I deeply appreciate you considering us a great choice among the hundreds of hotels available in Bangkok and it was our pleasure to be of service to you during your recent trip to Bangkok. My entire team and I are very happy to read that you had a satisfying experience at our hotel and we hope we left you with some lasting memories of your experience in Thailand. We are looking forward to seeing you again at our hotel in the not too distant future where you will be assured a very warm Chatrium welcome. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok
This is a great hotel, very very clean. Staff is very friendly. My only complaint would have been the food. My SO got sick TWICE after eating here. We spent the most money on dinner for Valentine’s Day that we had spent in all of Thailand and maybe it was because we didn’t get there until the end of the night but the food should be consistent all day. He was so sick We almost had to reschedule our flight home
Dear Guest, Greetings from Chatrium Hotel Riverside Bangkok. May I begin by thanking you for choosing Chatrium Hotel Riverside Bangkokand for taking the time to complete a review. Your feedback is important to us as it allows us to ascertain where we are meeting or exceeding our guests’ expectations and, equally importantly, attend to any issues they may experience during their stay. I would also like to thank you for the very kind comments you made about our property with regard to us being a great hotel with very friendly staff. I was, however, extremely concerned to learn of your illness which you attributed to the food you ate in the hotel. we operate under the strictest of health and hygiene conditions, with multi-point checklists at every stage of the delivery, storage, food handling, preparation and serving of our food and, despite an initial investigation by my management team, nothing untoward whatsoever was discovered on the day in question which may have caused you to fall ill. If I might add we had several guests during that time who dined on dishes prepared from the same batch of ingredients as yourself and have received no other reports of guests suffering similar symptoms. Nevertheless, my Executive Chef will be closely monitoring the situation and may I thank you for bringing it to our attention. Additionally, if possible, I would like you to contact me directly with exact incident details in order that a more thorough investigation can be completed. We can then take the opportunity to address any concerns and further improve and enhance our procedures and service and ensure such issues never happen again.May I end by saying that I hope this incident did not mar your stay to any great extent, as we would dearly enjoy the pleasure of your company again on your next visit to Bangkok and hope to see you again. Best regards,
Dear Guest, Greetings from Chatrium Hotel Riverside Bangkok. Thanks for choosing Chatrium Hotel Riverside Bangkok and review your stay on this channel. We are more than delighted to know that you enjoyed your time with us. We truly appreciate your custom and hope on your next visit to Bangkok we may have the pleasure of welcoming you once again to Chatrium Hotel Riverside Bangkok. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok
Very nice and CLEAN hotel. That cannot be overstated!
Dear Guest, Thank you so much for selecting Chatrium Hotel Riverside Bangkok as your residence while you are in Bangkok trip recently. We are delighted to learn that you enjoyed your stay with us and the cleanliness of our guest room meet with your expectation. Please rest assured that your positive feedback will be shared with the entire team of the hotel. It is through feedback such as yours that assists our team to monitor and fine-tune our facility and service experiences. Thank you once again for your kind feedback. Meanwhile, our entire staff and I very much look forward to the immense pleasure of welcoming you back to your Bangkok home for another memorable visit by the River of Kings. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok
Excellent stay overall, meeting or exceeding expectations. Some nit picky qualms: the gym could be a little cooler and less muggy, a heated jacuzzi in the pool area would have been nice and the pool water could be a little warmer.
Dear Guest, Greetings from Chatrium Hotel Riverside Bangkok. Wow, what a wonderful and encouraging review. We couldn't be more happy to read about your satisfying time at our hotel and that we were able to provide you with such an incredible and memorable experience. We are looking forward to welcoming you back soon to Chatrium Hotel Riverside Bangkok for another remarkable stay. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok
Dear Guest, Warm Greetings from Chatrium Hotel Riverside Bangkok. We are more than happy to know that you had a perfect stay and the team's care and attention has specially earned your great rating. Thank you for highly recommending our hotel to other travelers on this forum and we are eagerly looking forward to your next visit. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok