Property was old and there was continuous moisture in the room where the floor was wet and slippery and sheet felt moist to the touch. Shower water temperature was very unmanageable. It was either too hot or too cold, very disappointed in this property. The pool was very small. Orbitz should not rate this 4 1/2 stars. It should be 1 star. It was very misleading and made me not wanting to use Orbitz in future.
Service was exceptional Location was great Very large room Great Value
Super nice and friendly staff, great location and the rooms are very clean and nice
Breakfast is amazing - by far the best I have had in any hotel in terms of selection, quality and overall (beautiful) presentation. Rooms are large, with walk in closets and a jacuzzi tub. Staff are very friendly. The decor of the hotel is modern and tasteful.
I booked based on the good reviews, but I was disappointed in the hotel for the review rating on Orbitz. Pros - Really good breakfast buffet - Centrally located, near massage places - Large rooms that can be adjoined if you have a family - If you are on a budget, it was economical Cons - Both of our room smelled really bad - Hotel was not in great shape for a 4 star - A lot of the staff did not speak great English so getting good travel suggestions were challenging. We had to go to another hotel for recommendations. - The pool was freezing and unusable
for its price it's pretty decent, rooms are big but feel very old. the staff was great
it's ok for what you pay, room are spacious, but the elevators are a mess and there's a weird step in the entrance to the bathroom ( dangerous)
Located in Bangkok City Centre, Centre Point Pratunam is adjacent to Pantip Plaza and within a 5-minute walk of other popular sights like Platinum Fashion Mall. This 266-room, 4.5-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi. It's connected to a shopping center in central Bangkok, and also a short walk from Pratunam Market and Sea Life Bangkok Ocean World.
Enjoy a leisurely bite to eat at Blue Spice, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.
All of Centre Point Pratunam's 266 rooms are air-conditioned and have an array of amenities, including refrigerators, minibars, and free bottled water. Guests can expect free WiFi and TVs with cable channels and DVD players. Bathrooms have hair dryers, free toiletries, and slippers. Safes, phones, and desks are also available.
At Centre Point Pratunam, guests enjoy features like an outdoor pool, a fitness center, and a sauna. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, a 24-hour business center, and a free kid's club.
Property was old and there was continuous moisture in the room where the floor was wet and slippery and sheet felt moist to the touch. Shower water temperature was very unmanageable. It was either too hot or too cold, very disappointed in this property. The pool was very small. Orbitz should not rate this 4 1/2 stars. It should be 1 star. It was very misleading and made me not wanting to use Orbitz in future.
Service was exceptional Location was great Very large room Great Value
Dear Gary, We would like to take this opportunity to thank you for your kind support and comment. We hope that we will have an opportunity once again to serve you for the next visit in the near future. Warm regard, Teera.S Duty manager
Super nice and friendly staff, great location and the rooms are very clean and nice
Dear Prat , We would like to take this opportunity to thank you for your kind support and comment. We hope that we will have an opportunity once again to serve you for the next visit in the near future. Warm regard, Teera.S Duty manager
Breakfast is amazing - by far the best I have had in any hotel in terms of selection, quality and overall (beautiful) presentation. Rooms are large, with walk in closets and a jacuzzi tub. Staff are very friendly. The decor of the hotel is modern and tasteful.
Dear Sander, Thank you for stay with us. I am pleased that you enjoyed your stay and the team looked after you well. I will share your kind comment with all of my team and make sure we will continue our good efforts of customer service. We do hope we will have the pleasure of welcoming you back to Centre Point Hotel Pratunam on a future visit. Have a good time ! Warm regards, Khuanjai Sukphoka Duty Manager.
I booked based on the good reviews, but I was disappointed in the hotel for the review rating on Orbitz. Pros - Really good breakfast buffet - Centrally located, near massage places - Large rooms that can be adjoined if you have a family - If you are on a budget, it was economical Cons - Both of our room smelled really bad - Hotel was not in great shape for a 4 star - A lot of the staff did not speak great English so getting good travel suggestions were challenging. We had to go to another hotel for recommendations. - The pool was freezing and unusable
Dear Value Guest , On behalf of the management and staffs , we would like to extend our sincerest thanks for your valuable comments and detailed feedback. Needless to say, we're extremely dismayed to learn that you left feeling that some of the service and standard provided by our team were less than satisfactory, please do allow me to take this opportunity to offer my greatly apologies for any inconvenience caused. We have addressed the issues mentioned and discussed with the department concern and they are currently looking into this matter and will definitely improve it further. We hope that you will give us the opportunity to serve you better. We look forward to restoring your faith in Centre Point Hotel Pratunam in the future. Have a good time !! Sincerely, Maitree.j The Management
for its price it's pretty decent, rooms are big but feel very old. the staff was great
Dear Value Guest, Thank you so much for your detailed feedback. We are glad that you enjoyed your stay and we welcome suggestions, I have shared with our management concern and they are currently looking into this matter further. We are looking forward to seeing you again Have a good Time !! Sincerely, Maitree.j The Management
it's ok for what you pay, room are spacious, but the elevators are a mess and there's a weird step in the entrance to the bathroom ( dangerous)
Dear Value Guest, Thank you very much for sharing your experience stay and for highlighting the areas of improvement to us. We have addressed the issues mentioned and discussed with the department concern and they are currently looking into this matter and will definitely improve it further. We hope that you will give us the opportunity to serve you better. We look forward to restoring your faith in Centre Point Hotel Pratunam in the future Have a good time !! Sincerely, Maitree.j The Management
Dear Value guest , Thank you for sharing your thoughtful feedback regarding your recent stay at Centre point Pratunam. Sadly I read about your disappointing experience with us this time and regret that our service did not met your expectations. I sincerely regret that you did not give us the opportunity of solving the concern during your visit. However, I am sorry to hear about the uncomfortable experience with the bathroom and floor was wet and slippery. Your constructive feedback are valued for our service improvement, I have therefore shared your comment among the team. The well being of our guest is indeed our first priority, and I grantee that appropriate training will be conducted again to prevent from similar issue in the future. Again, thank you for sharing your point of view, we look forward to seeing you again on your next trip to Bangkok. Best regards. Teera.S Duty Manager