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Centara Watergate Pavillion Hotel Bangkok

4.0 out of 5.0

Recent guest reviews

I travelled to bangkok for the 2nd time this year and this time we decided to stay at the centara Watergate which was the most amazing choice since I was traveling with our daughter we decided to go for the residential suite. We were a day late on the travel plan but no issues with check in or check out very smooth and efficient staff . 1 location location location! ( just below the hotel is a street market walkable distance to most malls around. there is a mall just below the hotel as well) 2- rooms clean spotless very comfy bed kids room so comforting my daughter loved it . Try room no 1009 we loved it ! 3- service the staff were welcoming very efficient and always ready to help . We had a bit of a mishap at the room, one of the blackout drapes fell of the day we got to our room when we informed the hotel they took immediate action and offered to change our room right way we stilled stayed in the same room as it did not bother us much and my daughter did not was to change rooms what mattered is the immediate action just to make our stay comfortable . We were please by the gesture . 4- food is good however the service could use a bit quickness food take some time to get to the table not a major problem though a little over priced but the quality not compromised . A big thank you to the staff for making our stay wonderful. If I do decide to go to bangkok next I will surly choose the same place again!

Hello :) Its my 7th visit to Centara Watergate Hotel and Im definitely going back again Once you have stayed there, you wont even think to look for another hotel whenever you are in bangkok This Hotel is really Good 😊 After a long flight, i love the speedy check-in at the reception located on the 9th floor. Once you reach your room, your luggage comes minutes after, thanks to the bell boy :) They are always smiling and ready to help you anytime. The Room 😬😊 Once again, every time my wife and I open that door, we are so Happy that we found that hotel. It is Spacious, Clean, New, White, Modern, Comfortable Bed ETC Thank you Again for the welcoming Biscuits and Flowers Have you ever been in a hotel which offers Sun Lotion and Mouth Wash? It only happens in Centara Watergate Hotel After a long day, you must try their Professional Spa located on the 9th Floor. It was the second time that we did a massage in the hotel, and it is totally recommended We had a 2 hours of Aromatherapy and Lotus Foot Massage. It was Awesome. Definitely will come again soon :) If you planning your trip to Bangkok and want to be near everything (shopping and food,etc ), then Centara Watergate Pavilion Hotel is where you should stay. Once Again i will like to say a BIG THANK YOU to Mr Khun Sanon, you make our stay WONDERFUL and thank you for these 2 gifts left on our bed saying "Bon Voyage" 👍😊 Definitely coming back soon and i have recommended this hotel to many of my Friends Thank you Irfan

Thoroughly enjoyed staying here because : 1. Ultra friendly staff members- ALL OF THEM! 2. Super clean and well decorated hotel 3. Breakfast buffet delicious and so much to choose from. 3. The Spa was absolutely incredible..... I really felt like I was in heaven! 4. In close proximity to some fantastic day and night shopping Will definitely return

The hotel is located in the shopping area. Breakfast is gorgeous with choices of international cuisines. The family suite room is spacious and has a good bathroom with bubbling soap :) very friendly staff always ready to help! They allowed us to use SPA room for shower after check out as our flight was midnight. Only if the hotel had a swimming pool!

Spent total 4 nights. Pro - large clean rooms, facilities. Attentive staff, fast service. Good breakfast spread. Con - Lane from main door to street smelly - caused by side drain & wall of dead plants. Back entrance from car park do not have ram to roll up luggages thus have to carry up 7-10 steps up & down. Lobby situated on 9th floor requiring all to go up there to register before continuing up again to their rooms. Lucky attentive service staff assist our more senior customers.

The check in was smooth, the staff at the reception was very courteus. Stayed for one night only, it was actually my halt while comming back from krabi so i decided to stay for a night. I chose this hotel because of its proximity to platinum mall. It is just walking distace. There is a night market just below the hotel weekends. They offer metered taxi from the hotel by charging just 20 baht extra, which is a huge help. Would surely visit again.

The hotel at the right of all bargain shoppers. Waking distance to Indra square, pratunam market, platinum mall, big C and eventually you will reach Central world. Food is everywhere! Although the entrance is in a small lane, there is nothing to be worry about. Security guards is always around. With you are traveling with young childrens do take note on the house keeping timing. You would like to inform the hotel on your return time if you need to bring your child back for a nap. Also we like to thanks the guy at the lobby. Not sure if I should call them bell boys. They really make your day good. Thumbs up!!

For shoppers, the location is very convenient as many prominent malls are nearby. It's even a good choice for medical tourists since you can access the Bumrungrad, Bangkok Hospital or Samitivej in 10 to 15 minutes. The hotel is not visible from the main road and taxis mistake it for the Centara Grand located at Central World. Hotel has everything that one would expect from Centara. The only downside is that the property lacks a swimming pool. Housekeeping and Room Service is simply great. Stayed in a Family Residence which was fine except that it had only one Washroom and that too without a phone. Otherwise a great stay.

Located in the centre of the city - about 10 minutes walk to the Centralworld. Nice location for visiting whole Bangkok as much of modern places you can visit by walk and also it is not far from the old town. Service is excellent. Leisure area at 9th floor with beds is extemely relaxing. Rooms are nice and modern. We did not try the food so cannot review it, but the restaurant at 20th floor has really nice view. Taking into account the price we paid (we got a promo) it was a perfect place for stay!

Love the white clean decor in rooms. Cheerful and helpful staffs. Breakfast buffet range is average. Convenient location to many shopping location. 7mins walk from Airport Rail station (40mins to Airport). One suggestion : Provide Bigger and clearer signage for guest to locate the ground floor concierge which is hidden in the side lane.

567 Rachaprarop Rd., Makkasan Bangkok Bangkok

Hotel highlights

  • Walking distance to Pratunam Market and Siam Paragon Mall
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Bangkok City Centre, Centara Watergate Pavillion Hotel Bangkok is adjacent to Pratunam Market and within a 15-minute walk of popular sights like Siam Paragon Mall. This 4-star hotel has 281 rooms and welcomes guests with 2 restaurants, a full-service spa, and free in-room WiFi. It's in central Bangkok and also close to Suan Pakkard Palace and Siam Square.


Enjoy dining at one of 2 onsite restaurants including Café 9, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Centara Watergate Pavillion Hotel Bangkok's 281 air-conditioned rooms provide minibars, electric kettles, and free bottled water. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include laptop-compatible safes, phones, and desks.

Property features

Guests staying at Centara Watergate Pavillion Hotel Bangkok enjoy access to a full-service spa, a fitness center, and a steam room. There's free parking, and an airport shuttle (available 24 hours) for THB 1500 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a rooftop terrace, free WiFi in public areas, and a meeting room.

Room options

Superior Double

King 1 | Queen 1 | Sleeps 3

Deluxe Double room

King 1 | Sleeps 4

Deluxe Family Residence

King 1 | Sleeps 4

Deluxe Suite, 1 Bedroom

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

89% of guests recommend this hotel

Total of 1952 reviews