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Best Western Plus At 20 Sukhumvit

4.0 out of 5.0

Recent guest reviews

The staff was amazing and helpful- good place for a fair price to stay near Bumrungrad hospital. No facilities but as it is located on a central area is ok. By taxi easy to access restaurants and shopping mall.

Went for a beer as it was happy hour and looked like a nice place to sit and watch world go by! 69 baht was also reasonable price for a pint. The singa was watered down. When I asked and said I could not drink it as it was flat and bad taste to it, not fresh beer at all. They made us pay for both beers and we left. Make sure you don't make the same mistake as staff were also very rude as we saw water next to the singa keg with a hose in the water. I wonder! See photo attached.

Awesome location Awesome staff Awesome room Definitely a must stay if your in bangkok The staff were super friendly, always have a genuine smile on them and eager to make your stay worth while. √√√√√√√√

It is located near subway and sky train and many good restaurants and bars around this area. It takes only five minutes to walk to subway and sky train. The staffs here are very friendly and helpful. The room is very clean and comfortable. Also the price is very reasonable.

I have checked in early of April 2017. Was greeted by the hotel staff and did a fast check in. I was escorted by the hotel staff and bring my luggage to my room. The room is quite modern design with a nice big bed. More like a business class hotel. The air-conditioner temperature control was excellent. I able to control it down to the most cold temperature i have ever sleep in a hotel. The water heater temperature was excellent with good control of hot and cold shower. The location for this hotel is well connected all around the happening entertainment and restaurant in Sukhumvit. You can reach to Terminal 21 shopping mall. In addition, you can take BTS transit line to Phrom Phrong station to EM Shopping Mall. Further, you can go to Ekammai Station for the Ekamai Shopping Mall. You also can take the MRT transit line to travel all over Bangkok. The hotel location is highly convenience and nearby to the transit line. The staff is helpful and always greet the guest. In addition, was helpful to make the taxi reservation. Good location!

This hotel is located very close to Sukhumvit. It's just a short walk and not much farther to the closest skytrain station (Asok) and MRT station (Sukhumvit). The rooms are clean and spacious. We will be back.

A very honest hotel with superb staff and management, I was rushing around and totally forgot my watch in a case , I emailed them and they said they had found it ! Stayed here many many times , never found a fault , clean tidy smart and the best part is the wonderful staff !! Many thanks BWplus 20 see you soon

I stayed here in 2015 and really enjoyed the room, service and staff. Returning in 2017 was a disappointment. Rooms were not as well kept, lots of young people working here now and don't have a clue about service. I notice restaurant and wait staff on their cell phones; long wait for food drink even though not many people around. The best thing about the place was the bellman Ecklon, when he was working. He was friendly, helpful bent over backwards to ensure I was serviced. Half the time cleaning staff did not replenish coffee, water, and bathroom products as they should. One day I told them to skip cleaning and just bring bottle water. I got a call asking if I wanted my room cleaned and no water. I stayed 9 days in room 403. It was across from the elevator but still quiet. The view is nothing to rave about as there is a building next door and view of an Indian Restaurant entrance. Overall, stay is only OK as the area is convenient, on foot or sky train you are OK. Try to get onto the main street from the Soi 20 can be daunting in a taxi.

The front office staff were rudimentary in their check in and check out routines, and went about their business very mechanically. The one thing about Thailand is the warmth, friendliness and courtesy of Thais. I sense a drop in standards.

I was pleasantly surprised with this hotel. I thought I had booked the best western premier - both Agoda and Amoma travel sites are showing up as low prices for many resorts and when you click them they take you too the wrong one (so watch out!!!) and felt disappointed when we realized we were going to the plus. However! Staff was lovely and rooms were fine. Clean and well maintained and feel that the quality was appropriate for the price. We were always out and about so this hotel was just what we needed.

17 Sukhumvit Soi 20 Bangkok Bangkok

Located in Khlong Toei, Best Western Plus At 20 Sukhumvit is within a few miles (5 km) of popular sights such as Siam Paragon Mall and Pratunam Market. This 78-room, 4-star hotel has conveniences like a restaurant, a coffee shop/café, and free in-room WiFi. Siam Square and MBK Center are also nearby.


Satisfy your hunger without leaving your room with room service, or entertain your taste buds with bite a the onsite restaurant or coffee shop/café.


All 78 rooms provide minibars, free bottled water, and laptop-compatible safes. LCD TVs come with DVD players, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer hair dryers and free toiletries.

Property features

Guests of Best Western Plus At 20 Sukhumvit enjoy free WiFi in public areas, a business center, and a TV in a common area. Airport transportation is made easy with a shuttle from the airport to the hotel (available on request) for THB 1500 per vehicle. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and concierge services.

Room options

Superior Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Superior Room, 2 Single Beds, Non Smoking

Twin 2 | Sleeps 2

Superior Room, 2 Single Beds, Non Smoking

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

71% of guests recommend this hotel

Total of 433 reviews