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Best Western Plus At 20 Sukhumvit

4.0 out of 5.0

Recent guest reviews

The stay is good. The location is good. Computer use is good. Would be good to have shuttle service to airport and main attractions. Add a gym is good. The room card detection for electricity is not really sensitive.

reasonable value for money good location was quiet when I was staying ,but the potential for noise was evident with many Chinese guests ,be aware ! arrived at 1700 hours room not ready ! why !!! offered a free breakfast but it still took an hour for room too be ready ! one has to ask why ?we had already prepaid and subsequent to our booking the rate was reduced by 25% .still the room was not ready why ? we never got an answer !

I have always stayed in this hotel due to its cleanliness and location. However, I have had bad experience during my 2 previous stay here. All check-in timing for hotels are normally fixed at 2pm. On the day of checking-in, I arrived at 1pm and hotel staff told me my room is not ready and to return back at 2pm. When i returned at 2pm, there was already a long queue of hotel guests waiting to be checked into their rooms. I waited and was only given my room at 3pm. I went to my room, showered and had a rest before leaving for dinner at 5.30pm. When i went passed the check-in counter, there are still guests waiting to be checked in. Hotel guests are tired after long flights and all they need is to get checked into their rooms on time. I think having the hotel guests to wait 1 hour to get checked in after normal check in time is simply to much to bear, when the hotel have ample time to get the rooms ready after previous guests checked out at 12pm. I have given my feedback to the hotel and the bad experience from my 2 previous stay has deterred me from considering this hotel for my next trip.

Overall the hotel in a great location. Close to Terminal 21 shopping mall and Asok BTS station and Sukhumvit station. You can easily walk around and find many good food. The downside this version of best western is similar to a Budget hotel and not much to eat even for the buffet breakfast. Overall...just a good place to stay for a few nights.

Have stayed at this hotel a number of times and the location just off Sukhumvit and easy access to the Skytrain makes it a good stay. The front desk reception staff are very friendly and helpful and make a huge difference to staying in this hotel. Rooms are clean and well appointed and the breakfast is very good

The hotel is located at the best spot. Room was very comfortable and the associates there are extremely friendly. It was me and mom travelling to Thailand and the purpose of staying at bangkok was only shopping. The location of the hotel is a blessing as it is not very far from metro station or the main street. The street to the hotel hosts a lot of massage centers as well. A foot massage will do a lot of good after a lot of shopping.

I had a good stay here, the hotel is in quite a good location. The room exceeded my expectation, it was a good size, clean and well equipped. The staff are friendly and the restaurant is quite good. I would stay again.

this trip was a business trip hence we looked for location. Best western is near public transportation. Room is clean and comfortable, nice staffs it was a good choice to stay for next time prompt service

The bed is too hard for me. Asked to arrange a quiet but give me a room beside the street. The shower room is small, the water pressure is not enough and the temperature is not stable. But the location is okay, the price is valuable but I think I will not stay again.

Great location, good price. Clean and nice. Will come back. Nice staff. Nice rooms, a bit short bed... Bathrooms are large... Recommended, i did not try the breakfast. Of course there are better choices in Bangkok but it depends on the budget.

17 Sukhumvit Soi 20 Bangkok Bangkok

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Business center
  • Concierge services

Located in Bangkok Central Business District, Best Western Plus At 20 Sukhumvit is within a few miles (5 km) of popular sights such as Siam Paragon Mall and Pratunam Market. This 78-room, 4-star hotel has conveniences like a restaurant, a coffee shop/café, and free in-room WiFi. Siam Square and MBK Center are also nearby.


Satisfy your hunger without leaving your room with room service, or entertain your taste buds with bite a the onsite restaurant or coffee shop/café.


All 78 rooms provide minibars, free bottled water, and laptop-compatible safes. LCD TVs come with DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Phones are also available.

Property features

Guests of Best Western Plus At 20 Sukhumvit enjoy free WiFi in public areas, a business center, and a TV in a common area. Airport transportation is made easy with a shuttle from the airport to the hotel (available on request) for THB 1500 per vehicle. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and concierge services.

Room options

Superior Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Superior Room, 2 Single Beds, Non Smoking

Twin 2 | Sleeps 2

Superior Room, 2 Single Beds, Non Smoking

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

71% of guests recommend this hotel

Total of 475 reviews