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Best Western Plus At 20 Sukhumvit

4.0 out of 5.0

Recent guest reviews

I stumbled across this hotel whilst staying in Bangkok. Whilst I have not stayed at the hotel I have had many meals here. There is a quaint little restaurant on the top floor which is essentially a roof top restaurant. The ambiance is lovely but the food is fantastic. I had the pork tenderloin which was perfect in every respect. A very generous serve with thick cut chips and the best tasting spinach I have ever had. The gravy was perfect. It was also very affordable. The beer and meal came to 390 Baht which is exceptional value for a high quality dining experience. The staff were attentive and welcoming. I will stay here next trip. There is also a nice open air street front bar that is nice to sit and relax and watch the world go by. Loved it.

The hotel although centrally located in a rather dingy side street. The hotel itself was smaller than the adverts suggested . The reception area was small and rather Spartan - and the adjacent 'bar area' was open to the unwelcoming street beyond . Our hotel bedroom itself was very clean and comfortable - and the reception staff were most helpful . The restaurant was on the top floor - although this turned out to be one floor up a flight of stairs from the last lift stop. The breakfast was truly awful The restaurant decor was tired and many of the receptacles for the buffet were either broken or 'not fit for purpose' There was no hot water and so when I asked the staff for a cup of tea, rather than the available coffee - they took my cup into the kitchen returning 5 minutes later with the hot water and a teabag in the cup. . I ordered 2 scrambled eggs but received only 1. So, in summary - the experience was rather like the proverbial 'Curate's Egg' - good in parts .

Very modern and stylish suites in this brand new hotel. Staff is super friendly and will do anything for you. Breakfast is ok, nothing too fancy. The pool however is incredibly small. if your looking for a hotel with a pool this is not the one for you.

A small hotel (7 floors I think), no swimming pool or restaurant (but small cafe linked to hotel adjoining). Now what it misses in size (and size isn’t all that matters), it makes up in with super friendly staff, spacious clean room and good location with access nearby to some great German food or the Asoke area. They do have a free shuttle to the top of the road but Soi 20 is a flat well lit road that’s much easier to walk on than say Soi 18. I did avail myself of a massage at Sabai Sabai nearby but the lady was hopeless and kept falling asleep many times mid massage. Wouldn’t recommend that place. Got one through the hotel and that was excellent. For you guys out there, this is a ‘guest friendly’ hotel and anything else you need is not an effort for anyone. The only downside was housekeeping that didn’t clean the room until 2pm every day, and even when I asked reception at 12, they didn’t turn up until 2. I will definitely come back and thanks to the night receptionist for some great help. He helped my stay to be memorable.

The hotel is about 10 to 15 mins walk from both BTS and mrt station, which makes it easy to go places. Room is clean and tidy. Hotel staff are generally very attentive, esp male staff. Breakfast was a bit bland, but acceptable. The bed was big and comfortable.

Went there for work... the hotel is nice and centrally located... room was nice and clean... Hotel staff was kind of helpful... Hotel is around 800 meters away from BTS... The breakfast is not Ipro the mark... there are almost no options for vegetarians... The good thing about the place is there is very good vegetarian restaurant Saras right next to the hotel... Overall rating: 4/5

Clean hotel in an excellent location that was cheaper than similarly rated hotels in the area. Short walk to the Asok BTS/Sukhumvit MTS stations for easy transportation. FamilyMart across the street for convenience goods. Lots of restaurants, clubs, and bars around the vicinity. The room itself was clean and a decent size, but little things, like having the toilet paper holder coming off the wall and two of the lamps not working, made a bad impression. Also, a large double bed is only two twins pushed together, so for a solo traveller I could not even take advantage of having a "bigger" bed by sleeping in the middle. Also during my stay, the hot water in the shower only worked once, so I spent the majority of the time taking cold showers. I didn't bother complaining about the hot water issue only because it wasn't worth the hassle for me when I found the cold showers to be refreshing after a long day of sightseeing in the sun, although this is definitely something that would be unacceptable otherwise for a 4-star rated hotel. Overall I had a fairly pleasant stay, but would consider staying elsewhere on future visits to Bangkok. While the location is absolutely wonderful and the price was cheaper than similarly rated hotels in the area, the difference was not so big that I would not spend a little more next time for improvements in the little things that would make my overall stay more pleasant.

Ran off to Thailand for some "me" time for 2 days - 22nd & 23 Feb. I love to stay in Silom/Sathorn area but everything was full up with minimum rates going around USD 150 + due to Chinese New Year peak. Found Best Western Plus on Sukumvit 20 for under USD 100. Room as well as the hotel was a bit small, the bed was not as soft, the views out of the windows were nothing much I was in 301; but the hotel, rooms, bath were very clean and the staff were super friendly.

I stayed 2 nights in this hotel, (late December 2017) and I really enjoyed my stay. The best is the location of the hotel. The staff was brilliant. Kind and funny. The room was big and comfortable. Price was really really good.

Stayed over at Best Western Plus with family during a weekend in Dec'17 The rooms were clean, with good facilities , location was superb, reachable to many shopping malls. Very friendly staffs . Would surely recommend this place and look forward to stay over again.

17 Sukhumvit Soi 20 Bangkok Bangkok

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Business center
  • Concierge services

Located in Khlong Toei, Best Western Plus At 20 Sukhumvit is within a few miles (5 km) of popular sights such as Siam Paragon Mall and Pratunam Market. This 78-room, 4-star hotel has conveniences like a restaurant, a coffee shop/café, and free in-room WiFi. Siam Square and MBK Center are also nearby.


Satisfy your hunger without leaving your room with room service, or entertain your taste buds with bite a the onsite restaurant or coffee shop/café.


All 78 air-conditioned accommodations feature separate bedrooms. LCD TVs come with DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Minibars, free bottled water, and laptop-compatible safes are other standard amenities.

Property features

Guests of Best Western Plus At 20 Sukhumvit enjoy free WiFi in public areas, a business center, and a TV in a common area. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and concierge services.

Room options

Superior Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Superior Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Superior Room, 2 Single Beds, Non Smoking

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

71.0% of guests recommend this hotel

Total of 503 reviews