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Best Western Plus At 20 Sukhumvit

4.0 out of 5.0

Recent guest reviews

This hotel is located very close to Sukhumvit. It's just a short walk and not much farther to the closest skytrain station (Asok) and MRT station (Sukhumvit). The rooms are clean and spacious. We will be back.

A very honest hotel with superb staff and management, I was rushing around and totally forgot my watch in a case , I emailed them and they said they had found it ! Stayed here many many times , never found a fault , clean tidy smart and the best part is the wonderful staff !! Many thanks BWplus 20 see you soon

I stayed here in 2015 and really enjoyed the room, service and staff. Returning in 2017 was a disappointment. Rooms were not as well kept, lots of young people working here now and don't have a clue about service. I notice restaurant and wait staff on their cell phones; long wait for food drink even though not many people around. The best thing about the place was the bellman Ecklon, when he was working. He was friendly, helpful bent over backwards to ensure I was serviced. Half the time cleaning staff did not replenish coffee, water, and bathroom products as they should. One day I told them to skip cleaning and just bring bottle water. I got a call asking if I wanted my room cleaned and no water. I stayed 9 days in room 403. It was across from the elevator but still quiet. The view is nothing to rave about as there is a building next door and view of an Indian Restaurant entrance. Overall, stay is only OK as the area is convenient, on foot or sky train you are OK. Try to get onto the main street from the Soi 20 can be daunting in a taxi.

The front office staff were rudimentary in their check in and check out routines, and went about their business very mechanically. The one thing about Thailand is the warmth, friendliness and courtesy of Thais. I sense a drop in standards.

I was pleasantly surprised with this hotel. I thought I had booked the best western premier - both Agoda and Amoma travel sites are showing up as low prices for many resorts and when you click them they take you too the wrong one (so watch out!!!) and felt disappointed when we realized we were going to the plus. However! Staff was lovely and rooms were fine. Clean and well maintained and feel that the quality was appropriate for the price. We were always out and about so this hotel was just what we needed.

Full disclosure, we did not actually spend a full 24 hours here. We used this hotel as a place to shower and drop our luggage for an 8 hour layover. However from the short time we spent at the hotel I can tell you the following. The staff was super friendly, we were upgraded to a very large suite in the room and every employee we came across was very nice. The hotel was very clean and so was our room. The hotel is in a great location, just a short walk from the Asoke BTS station and some of the more interesting sights along Sukahmvit. There is a great Thai restaurant right next door and a place for a great not kinky Thai massage right up the street. All in all when we travel back to Bangkok we would definitely consider this place for a much longer stay.

The hotel is a 10min walk to Asok bts station and Terminal21 which is convenient. 711 and Family mart in the area including massage parlours. Hotel is basic, no fuss, clean. Bed mattress a bit hard but still ok. Friendly staff.

Just what you'd expect of BW. Nice smart, well appointed rooms. Central location. Staff charming. Gigantic beds! (Albeit a bit hard) Nice touches the 2 bottles of water every day. Aircon noisy even on slow fan, so juggled cooling with peace....Breakfast buffet a bit sparse on the two occasions I tried it. Downside is lack of outside, and recreational space. Little plunge pool on top floor adjacent to restaurant, but handful of tables. Perfectly adequate for business and busy sightseers, but a bit limited for longer stays. They have a little Tuk Tuk that will run you to any very local spots.

I stayed at the Best Western Plus at 20 Sukhumvit for five nights. The staff were friendly and helpful. The rooms were clean, tidy and spacious. The location is also ideal. I would certainly stay here again and recommend the hotel. The only negatives were the pool - it was small and too cold to enter and breakfast is not included.

i recently came back from a trip to thailand spending 2 spells at this hotel , the last four days were spent in this hotel in bangkok before i flew home this was my 14th visit to thailand and i have stayed in a lot of hotels ranging in price from budget to five star hotels.the price was mid range £60-£70 a night for a double room and this included breakfast i paid £65 a night through a third party website for my stay here , the room was very modern and very clean, it included a mininbar , mini safe , complimentary bottled water , tea and coffee making faciliites air cinditioning also a big plus was that the tv had satelite channels ( western tv ) most other hotels do not cater for western guests on the tv channels provided the shower/ wetroom was fantastic with hot and cold water for the shower and sink which isn't always available in some thailand hotels , all the staff wente the extra mile to cater for my needs i.e one of the reception staff sorted my laundry out in 24 hours all washed and ironed and folded and kept for me at the front desk superb service with a smile , i have to note here that the staff spoke superb english although my thai language helps sometimes you need to speak english . the location of this hotel is excellent a short walk away from the underground/ skytrain and plenty of taxi's and tuk tuk's are availble on soi 15( road 15 in english ) soi 15 has plenty of food choices ,foot massage , and small supermarkets nearby ( family mart and 7-11 ) also a money exchange less than 100 yards from the hotel and if you want a queit time and retreat this hotel is the place for you as the rooms are quiet also there is a rooftop bar/ restaurant that is open all day from 6-30 am when breakfast is served untill 11pm if you want somewhere peaceful and relaxing altogether a great choice of hotel in bangkok

17 Sukhumvit Soi 20 Bangkok Bangkok

Located in Khlong Toei, Best Western Plus At 20 Sukhumvit is within a few miles (5 km) of popular sights such as Siam Paragon Mall and Pratunam Market. This 78-room, 4-star hotel has conveniences like a restaurant, a coffee shop/café, and free in-room WiFi. Siam Square and MBK Center are also nearby.


Satisfy your hunger without leaving your room with room service, or entertain your taste buds with bite a the onsite restaurant or coffee shop/café.


All 78 rooms provide minibars, free bottled water, and laptop-compatible safes. LCD TVs come with DVD players, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer hair dryers and free toiletries.

Property features

Guests of Best Western Plus At 20 Sukhumvit enjoy free WiFi in public areas, a business center, and a TV in a common area. Airport transportation is made easy with a shuttle from the airport to the hotel (available on request) for THB 1500 per vehicle. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and concierge services.

Room options

Superior Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Superior Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Superior Room, 2 Single Beds, Non Smoking

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

71% of guests recommend this hotel

Total of 427 reviews