Skip to main content
Beginning of main content

Best Western Plus At 20 Sukhumvit

4.0 out of 5.0

Recent guest reviews

This is a good location and only a 5 min walk to terminal 21 shopping mall and the station... the rooms are a good size.. beds are comfortable. Good size bathroom. Small pool on roof. Nothing bad to say except pool and pool area is small

The staff were nice and helpful. Hotel was nearby bts and mrt and also terminal 21. However I was lost in day 1 since the google map was wrong and hope hotel to fix it. It was convenient to have spa and eat as well as there was suitable for night life. Highly recommend for friends or couples.

water pressure in the shower is weak, carpet is full of stain, window curtains are full of stain, lobby should have a bigger wider sofa, the rest are good, location is great and the best thing is right next to street food stalls

Stayed here for 3 nights, honestly not that impressed. It's inside a very narrow lane ( Soi). When you enter the lane fro Sukhamvit, you will find lot of street food outlet and they keep the area pretty dirty. After entering the hotel, i found the lobby is extremely small ( tiny infact) The room was large enough for one person. But the interior of the toilet was very depressing. Also, the views are not existent. The bed was very hard. The house keeping staffs cleans the room on a daily basis but i found some dirt in the corners of the room. Wanted them to launder some cloths urgently, they said they need one full day. Lastly, my biggest complaint, after checking out, I wanted a glass of water, and they asked 30THB for that. Service level can definitely improve.

Although I stayed here for a day only out of 10 days tour of Thailand, I am happy with the services. Easy and quick checkin with smiling faces, informative front desk, neat and clean rooms, cozy bed and few snacks and drinks (chargeable) inside rooms. Close to a Kilometre from night life area Soi cowboy and a little less from sky train station. Overall nice place to stay and would recommend. Will come back!!!

Nice room, good size bathroom, strong wifi bathroom could be brighter. Close to the skytrain and terminal 21 mall. Family mart across the street. Would recommend anybody to this hotel. Not far from sukumvit main road.

The roads are pretty narrow and busy during office hour. You'll get used to it after the first 10mins of stay. There's also lots of tailor shops along the main road, who can tailor business shirts and / or pants within 24hours at a reasonable price. I'd go back to tailor more shirts and pants next time if I were to return to Bangkok.

Stayed here many many times but my stay of May 17 was a disaster to say the least. Stayed in room 801 and around 10.15 massive amounts of water started pouring out the aircon onto our cases and shoes. Called reception and maintainance came to fix the problem. Went back to sleep only to be woken again at 2.45am with water everywhere again resulting in us having to change rooms and a sleepless night. No compensation offered even after talking with the operations manager who I might add did not even offer an apology

Very nice small hotel in the heart of bangkok. We stayed here for 1 night with my family for business trip. They have shuttle bus service to nearby BTS which is quite convenience for us. Recommend for people who love to do shopping or business in sukhumvit area. 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

Stayed here quite often but lately the service has gone down badly and the rooms need maintenance, with light bulbs down for a while in many rooms, water taps loose and leaking and the fire-alarm beeping every now and then over the whole day and night. The parking has been out of order for two years now. Restaurant staff are not managed and are lazy. Breakfast buffet is not being maintained. Sad as this used to be my favorite hotel.

17 Sukhumvit Soi 20 Bangkok Bangkok

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Business center
  • Concierge services

Located in Bangkok Central Business District, Best Western Plus At 20 Sukhumvit is within a few miles (5 km) of popular sights such as Siam Paragon Mall and Pratunam Market. This 78-room, 4-star hotel has conveniences like a restaurant, a coffee shop/café, and free in-room WiFi. Siam Square and MBK Center are also nearby.


Satisfy your hunger without leaving your room with room service, or entertain your taste buds with bite a the onsite restaurant or coffee shop/café.


All 78 rooms provide minibars, free bottled water, and laptop-compatible safes. LCD TVs come with DVD players, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer hair dryers and free toiletries.

Property features

Guests of Best Western Plus At 20 Sukhumvit enjoy free WiFi in public areas, a business center, and a TV in a common area. Airport transportation is made easy with a shuttle from the airport to the hotel (available on request) for THB 1500 per vehicle. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and concierge services.

Room options

Superior Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Superior Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Superior Room, 2 Single Beds, Non Smoking

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

71% of guests recommend this hotel

Total of 451 reviews