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Banyan Tree Bangkok

5.0 out of 5.0

Recent guest reviews

Everything was perfect about this hotel. From the minute you walk in, the service is amazing. Royal treatment and facilities are 5 star! Complimentary massages... what more could you want?! Request for Suksan S. He was a great and so sweeet! The best part for me was the vertigo roof top. Such an amazing view with great drinks, service and did I say an amazing view lol! I’m a clean freak and the hotel room was so clean! Light the incense :) .. will definitely stay here again!

The hotel has a great night view of the City of Bangkok. The Vertigo is fantastic place to be. I was moved two times during my stay. The management moved me to the newer facility room one night before I was leaving. I wish it was earlier. The room service is amazing, especially the flower pedal bath.

From the moment we got out of our vehicle to the moment we got back in to leave this Hotel provided first class service. They were so accommodating to our group. Our flight wasn't until the evening the day we checked out - they allowed us access to showers to freshen up before the long flight home. Also the Masseuse by the pool was extremely needed!! Sanjeck I believe his name was.

Beautiful hotel, and every hallway and room smells wonderful with different incense every day. I would recommend room service for breakfast, which is much more cost effective than the downstairs buffet.

I was with our teenager grand daughter and we booked ourselves in the Vertigo Restaurant for dinner. It was amazing to be at the top. The service in the hotel and the restaurant is impeccable and it made our trip really fun.

Loved the stay here, the staff was very friendly and helpful. The Vertigo hotel is amazing. They have two hotels, vertigo and vertigo too. You want to try the vertigo hotel which is on the 61st floor and out in the open. The vertigo too is the 60ty floor and indoor but very beautiful and they had live music. The only complaint is, the shower water wasn't draining quickly enough and causing a little pool.

met every expectation...perfect stay!! Went for honeymoon and was beautiful. great food, amazing view, easy location, friendly staff. would def come back.

Our stay was amazingly comfortable and good. Though it was short, we still enjoyed the good comfort of the hotel. Good in restaurants could be improved for vegetarians but they have good variety of cuisines otherwise. The spa was the best as we had a great time.

spa was wonderful from beginning to end, booked 150 minute package...pool was cold and not that clean, high tea was not that great, room was spacious, lots of amentities, bed quite comfortable, staff was responsive and attentive, overall a good place to stay

This is obviously a very nice hotel. You will get everything you expect from a 5 star Banyan Tree. However, there are just as nice hotels in Bangkok for half the price. Everything costs extra (Internet). Good for business trips, but would recommend looking elsewhere if on vacation/holiday. Would recommend visiting the bar (not the restaurant) on the roof, but would look at other hotels if value is a concern.

I was, frankly, disappointed by the Banyan Tree. The first room I was assigned smelled of mildew; they were quite nice about first spraying the room and then moving me to anothe the next day when the spray didn't help, but a strong smell of mildew is not what you expect in a first-class hotel. The food was also a disappointment; the breakfast and dinner buffets not nearly up to the standard I have experienced in other Bangkok 5-stars. The Thai restaurant Saffron was better, although I was taken aback when the five kinds of rice available were described in terms of their supposed health-giving qualities without one word about their taste (which was pretty dry and dull)! Even the fabled spa was so-so; the massage left me the next morning not relaxed or invigorated but just sore (and I am a massage veteran), and I felt that I was being hurried along throughout. The aesthetics of the Banyan Tree are lovely, with some spectacular views, but I expected more from this brand.

Seemed geared toward business travellers, vacationers, less so.

I stayed in one bedroom suite with my friends and the service was fantastic. Especially, we enjoyed complimentary services in the club lounge including 10 min head & shoulder massage and happy hour cocktail & canapes. Breakfast was great, hotel staff were very caring, and the room was also great.

At first Banyan Tree looks pretty nice, classy place in the lobby. Room was decent, but all the furniture was sort of hard: the bed, couches, chairs. Kind of like it was cheap stuff made to look nice. I noticed that some of the fixturing in the bathroom like towel racks looked like they had been poorly installed. Staff was friendly, although at the Vertigo-Moon bar trying to get a drink was impossible, the staff absolutely had no clue. They were using a modern drink ordering computer but didn't seem to be very efficient at all. They need to train the staff to be more efficient.

This is a bit far from the City Center, but after an afternoon at Kao San Road you will be happy in this quiet neighborhood. It's steps from public transportation that links with the BTS. Its a short walk to Lumpini Stadium which is a huge plus if you are a Muay Thai fan. Great, but small, roof pool. Nicest staff ever.

21/100 South Sathon Road Bangkok Bangkok

Hotel highlights

  • Walking distance to Lumpini Park
  • Free WiFi and wired Internet in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Bangkok Central Business District within a short walk of Lumpini Park, Banyan Tree Bangkok is within a mile (2 km) of other popular sights such as Patpong Night Market. This 325-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi. It's in central Bangkok and also close to Siam Paragon Mall and MBK Center.


Dining

This hotel is home to 6 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 10:30 AM.


Rooms

The 325 rooms are air-conditioned and have an array of amenities, including sofa beds, refrigerators, and coffee makers. TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include free newspapers, free bottled water, and safes.


Property features

At Banyan Tree Bangkok, guests enjoy a full-service spa, an outdoor pool, and a fitness center. Free valet and self parking are available—or if you're not driving, take the airport shuttle during limited hours for THB 3100 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Suite, 1 Bedroom

King 1 | Sleeps 3

Suite, 2 Bedrooms

King 1 | Sleeps 6

Oasis Retreat

King 1 | Twin 2 | Sleeps 3

Serenity Club

King 1 | Twin 2 | Sleeps 3

Guest reviews for Banyan Tree Bangkok

Everyone (6) Business (2) Couples (4) Family (1) Other (2) Friends (1)
5

a must stay!!!

Everyone
Same sunset just 10 minutes later No filter pic of sunset from the roof Night view from veritgo

Everything was perfect about this hotel. From the minute you walk in, the service is amazing. Royal treatment and facilities are 5 star! Complimentary massages... what more could you want?! Request for Suksan S. He was a great and so sweeet! The best part for me was the vertigo roof top. Such an amazing view with great drinks, service and did I say an amazing view lol! I’m a clean freak and the hotel room was so clean! Light the incense :) .. will definitely stay here again!

By , from san francisco, ca on Nov 12, 2017

Review comment responded on Nov 15, 2017

Dear irenie, Thank you for choosing the hospitality of Banyan Tree Bangkok and for taking the time to write a review about your recent experience. It gives us great pleasure to learn that you enjoyed your stay with us, and thank you very much for sharing the gracious comments. Thank you also for praising our associates, your words are a great testimony of their commitment and dedication to creating memorable experiences for our valued guests. We are very proud of our people and believe that they are amongst the finest in the industry, and your comments are an endorsement of such belief. Again, thank you for choosing our hospitality and letting us know that we made your stay a special and cherished one. We look forward to welcoming you back to Banyan Tree Bangkok in the not too distant future. With warm regards, Nopparat Aumpa General Manager

4

great hotel with good location.

Everyone

The hotel has a great night view of the City of Bangkok. The Vertigo is fantastic place to be. I was moved two times during my stay. The management moved me to the newer facility room one night before I was leaving. I wish it was earlier. The room service is amazing, especially the flower pedal bath.

By , from San Francisco on Jul 11, 2017

Review comment responded on Jul 13, 2017

Dear World Anonymous, Thank you for choosing the hospitality of Banyan Tree Bangkok and for taking the time to write a review about your recent experience. It gives us great pleasure to learn that you enjoyed your stay with us, and thank you very much for sharing the gracious comments. Thank you also for praising our associates, your words are a great testimony of their commitment and dedication to creating memorable experiences for our valued guests. We are very proud of our people and believe that they are amongst the finest in the industry, and your comments are an endorsement of such belief. Again, thank you for choosing our hospitality and letting us know that we made your stay a special and cherished one. We look forward to welcoming you back to Banyan Tree Bangkok in the not too distant future. With warm regards, Nopparat Aumpa General Manager

5

first class from beginning to end!

Everyone

From the moment we got out of our vehicle to the moment we got back in to leave this Hotel provided first class service. They were so accommodating to our group. Our flight wasn't until the evening the day we checked out - they allowed us access to showers to freshen up before the long flight home. Also the Masseuse by the pool was extremely needed!! Sanjeck I believe his name was.

By , from Austin Texas on Feb 6, 2017

Review comment responded on Feb 10, 2017

Dear Jessica, Thank you for choosing the hospitality of Banyan Tree Bangkok and for taking the time to write a review about your recent experience. It gives us great pleasure to learn that you enjoyed your stay with us, and thank you very much for sharing the gracious comments. Thank you also for praising our associates, your words are a great testimony of their commitment and dedication to creating memorable experiences for our valued guests. We are very proud of our people and believe that they are amongst the finest in the industry, and your comments are an endorsement of such belief. Again, thank you for choosing our hospitality and letting us know that we made your stay a special and cherished one. We look forward to welcoming you back to Banyan Tree Bangkok in the not too distant future. With warm regards,

4
Everyone

Beautiful hotel, and every hallway and room smells wonderful with different incense every day. I would recommend room service for breakfast, which is much more cost effective than the downstairs buffet.

By on Dec 22, 2016

Review comment responded on Dec 26, 2016

Dear Valued Guest, Your appreciation of our hotel facilities and of our team is truly heartwarming and we are all truly inspired by your comments to continue to strive to offer even better service to our guests in the future. Thanks for choosing to stay at our hotel and we hope to be able to create a memorable experience for you again when you next return to stay with us With best regards, Nopparat Aumpa General Manager

5

a magical experience

Everyone

I was with our teenager grand daughter and we booked ourselves in the Vertigo Restaurant for dinner. It was amazing to be at the top. The service in the hotel and the restaurant is impeccable and it made our trip really fun.

By , from Phnom Penh on Nov 18, 2016

5

smooth stay

BusinessTravelers

By , from Taipei on Nov 13, 2016

Review comment responded on Nov 15, 2016

Dear Chia-Han, We are delighted that you stayed at Banyan Tree Bangkok recently and to learn that you enjoyed your stay. Thank you for bringing the above issues to our attention. The team here at Banyan Tree Bangkok strives to continually improve the guest experience and it is through the feedback such as yours that we learn what we do well and what we can improve on. Thanks for taking the time to share your positive experience. We appreciate that you chose to stay at Banyan Tree Bangkok and hope to welcome you or your friends in the future. With best regards, Nopparat Aumpa General Manager

5
Everyone

Loved the stay here, the staff was very friendly and helpful. The Vertigo hotel is amazing. They have two hotels, vertigo and vertigo too. You want to try the vertigo hotel which is on the 61st floor and out in the open. The vertigo too is the 60ty floor and indoor but very beautiful and they had live music. The only complaint is, the shower water wasn't draining quickly enough and causing a little pool.

By , from Atlanta, GA on Mar 12, 2016

Review comment responded on Aug 31, 2016

Dear Valued Guest, We are delighted that you stayed at Banyan Tree Bangkok recently and to learn that you enjoyed your stay. The team here at Banyan Tree Bangkok strives to continually improve the guest experience and it is through the feedback such as yours that we learn what we do well and what we can improve on. Thanks for taking the time to share your positive experience. We appreciate that you chose to stay at Banyan Tree Bangkok and hope to welcome you or your friends in the future. With best regards, Nopparat Aumpa General Manager

5

perfection

Couples

met every expectation...perfect stay!! Went for honeymoon and was beautiful. great food, amazing view, easy location, friendly staff. would def come back.

By on Sep 18, 2015

5

amazing stay

Families

Our stay was amazingly comfortable and good. Though it was short, we still enjoyed the good comfort of the hotel. Good in restaurants could be improved for vegetarians but they have good variety of cuisines otherwise. The spa was the best as we had a great time.

By on Jul 21, 2015

4

great spa

Singles

spa was wonderful from beginning to end, booked 150 minute package...pool was cold and not that clean, high tea was not that great, room was spacious, lots of amentities, bed quite comfortable, staff was responsive and attentive, overall a good place to stay

By on Jan 22, 2013