Skip to main content
Beginning of main content

Banyan Tree Bangkok

5.0 out of 5.0

Banyan Tree Bangkok

5.0 out of 5.0

Recent guest reviews

Banyan Tree Bangkok is conveniently located in the city. Staff is very helpful and the rooms especially the beds are very comfortable and clean. The star of the place is the rooftop bar and dining.

It was a perfect city break. I loved it. Just what I needed.

Excellent accommodation in Bangkok. Everything was outstanding. I stayed in the suite room, and I must admit that it was a great decision. Hotel staffs were so welcoming with exceptional service.

I stayed for 3 days in BAnyan Tree Bangkok and it was amazing! The hotel is gorgeous and all staff are welcoming and go above and beyond. I got to visit other hotels for dinner and none compares to banyan tree. The great level of service you get and all the attention to detail is outstanding. I loved it!

Banyan Tree Bangkok provide us very good services as giving us fast respond for our requests. And the staff is really helpful.

Everything was perfect about this hotel. From the minute you walk in, the service is amazing. Royal treatment and facilities are 5 star! Complimentary massages... what more could you want?! Request for Suksan S. He was a great and so sweeet! The best part for me was the vertigo roof top. Such an amazing view with great drinks, service and did I say an amazing view lol! I’m a clean freak and the hotel room was so clean! Light the incense :) .. will definitely stay here again!

The hotel has a great night view of the City of Bangkok. The Vertigo is fantastic place to be. I was moved two times during my stay. The management moved me to the newer facility room one night before I was leaving. I wish it was earlier. The room service is amazing, especially the flower pedal bath.

From the moment we got out of our vehicle to the moment we got back in to leave this Hotel provided first class service. They were so accommodating to our group. Our flight wasn't until the evening the day we checked out - they allowed us access to showers to freshen up before the long flight home. Also the Masseuse by the pool was extremely needed!! Sanjeck I believe his name was.

Beautiful hotel, and every hallway and room smells wonderful with different incense every day. I would recommend room service for breakfast, which is much more cost effective than the downstairs buffet.

I was with our teenager grand daughter and we booked ourselves in the Vertigo Restaurant for dinner. It was amazing to be at the top. The service in the hotel and the restaurant is impeccable and it made our trip really fun.

Loved the stay here, the staff was very friendly and helpful. The Vertigo hotel is amazing. They have two hotels, vertigo and vertigo too. You want to try the vertigo hotel which is on the 61st floor and out in the open. The vertigo too is the 60ty floor and indoor but very beautiful and they had live music. The only complaint is, the shower water wasn't draining quickly enough and causing a little pool.

met every expectation...perfect stay!! Went for honeymoon and was beautiful. great food, amazing view, easy location, friendly staff. would def come back.

Our stay was amazingly comfortable and good. Though it was short, we still enjoyed the good comfort of the hotel. Good in restaurants could be improved for vegetarians but they have good variety of cuisines otherwise. The spa was the best as we had a great time.

spa was wonderful from beginning to end, booked 150 minute package...pool was cold and not that clean, high tea was not that great, room was spacious, lots of amentities, bed quite comfortable, staff was responsive and attentive, overall a good place to stay

This is obviously a very nice hotel. You will get everything you expect from a 5 star Banyan Tree. However, there are just as nice hotels in Bangkok for half the price. Everything costs extra (Internet). Good for business trips, but would recommend looking elsewhere if on vacation/holiday. Would recommend visiting the bar (not the restaurant) on the roof, but would look at other hotels if value is a concern.

I was, frankly, disappointed by the Banyan Tree. The first room I was assigned smelled of mildew; they were quite nice about first spraying the room and then moving me to anothe the next day when the spray didn't help, but a strong smell of mildew is not what you expect in a first-class hotel. The food was also a disappointment; the breakfast and dinner buffets not nearly up to the standard I have experienced in other Bangkok 5-stars. The Thai restaurant Saffron was better, although I was taken aback when the five kinds of rice available were described in terms of their supposed health-giving qualities without one word about their taste (which was pretty dry and dull)! Even the fabled spa was so-so; the massage left me the next morning not relaxed or invigorated but just sore (and I am a massage veteran), and I felt that I was being hurried along throughout. The aesthetics of the Banyan Tree are lovely, with some spectacular views, but I expected more from this brand.

Seemed geared toward business travellers, vacationers, less so.

21/100 South Sathon Road Bangkok Bangkok

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Located in Bangkok City Centre, Banyan Tree Bangkok is a short distance from popular attractions such as Lumpini Park and Patpong Night Market. This 325-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.


Dining

This hotel is home to 6 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 10:30 AM.


Rooms

A TV comes with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and the bathroom offers a soaking tub, a hair dryer, and free toiletries. Other standard amenities include a sofa bed, a refrigerator, and a coffee maker.


Property features

At Banyan Tree Bangkok, guests enjoy a full-service spa, an outdoor pool, and a fitness center. Free valet and self parking are available, or if you're not driving, take the airport shuttle during limited hours for THB 3100 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Serenity Club

King 1 | Twin 2 | Sleeps 4

Spa Sanctuary Suite

King 1 | Sleeps 4

Suite, 2 Bedrooms

King 1 | Sleeps 4

Oasis Retreat

King 1 | Twin 2 | Sleeps 3

Guest reviews for Banyan Tree Bangkok

Everyone (13) Business (2) Couples (4) Family (1) Other (2) Friends (1)
2
Everyone

By on Jan 6, 2019

Review comment responded on Jan 8, 2019

Dear Valued Guest, Thank you for choosing our hospitality for your recent stay in Banyan Tree Bangkok and for reviewing your experience. If time allows, perhaps if you can kindly elaborate on your experience during your stay with us by sending it to Bangkok@banyantree.com so we can share this with the concerned departments and implement the necessary actions to be taken. With this, you are giving us an opportunity to rectify our service shortfalls. We hope that this one stay will not mar your whole perception of the hotel and that we can be of service to you again in the near future. With warm regards, Nopparat Aumpa General Manager

5
Everyone

Banyan Tree Bangkok is conveniently located in the city. Staff is very helpful and the rooms especially the beds are very comfortable and clean. The star of the place is the rooftop bar and dining.

By , from Hong Kong on Dec 19, 2018

Review comment responded on Dec 21, 2018

Dear JM, We are very much delighted that you enjoyed an overall hotel experience at Banyan Tree Bangkok. Also, thank you very much for your 5-star rating together with all the kind words you’re sharing to compliment on our staff’s service, room and your experience here as a whole. It gives us energy to continue the legendary service for your satisfaction once we meet again in the future. The team and I look forward to welcome you in the not too distant future. With best regards, Nopparat Aumpa General Manager

5
Everyone

By on Dec 17, 2018

Review comment responded on Dec 20, 2018

Dear Valued Guest, Thank you very much for your 5-star rating. We are delighted that you enjoyed the hotel. We hope that you will visit us again soon With best regards, Nopparat Aumpa General Manager

5
Everyone

It was a perfect city break. I loved it. Just what I needed.

By , from Vancouver on Sep 24, 2018

Review comment responded on Sep 26, 2018

Dear John, Thank you for choosing the hospitality of Banyan Tree Bangkok, and for taking the time to write a review about your recent experience. We are very happy to learn that enjoyed a perfect city break; it gives us energy to continue the legendary service for your satisfaction once we meet again in the future. Again, thank you for sharing your experience and thank you also for your patronage of Banyan Tree Bangkok. It is a long way from Vancouver but the team and I hope to welcome you or your family and friends in the not too distant future. With best regards, Nopparat Aumpa General Manager

5
Everyone

Excellent accommodation in Bangkok. Everything was outstanding. I stayed in the suite room, and I must admit that it was a great decision. Hotel staffs were so welcoming with exceptional service.

By on Jul 4, 2018

Review comment responded on Jul 9, 2018

Dear Valued Guest, Along with the team of Banyan Tree Bangkok I would like to thank you for staying at our hotel on your recent visit to Bangkok. Also thank you for taking the time to share your feedback on your recent stay. We are all most delighted to know that you enjoyed your experience at our hotel. We will share your feedback with the team Please do come back and stay again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

5

beautiful hotel with amazing personnel made

Everyone

I stayed for 3 days in BAnyan Tree Bangkok and it was amazing! The hotel is gorgeous and all staff are welcoming and go above and beyond. I got to visit other hotels for dinner and none compares to banyan tree. The great level of service you get and all the attention to detail is outstanding. I loved it!

By , from New York on Apr 21, 2018

Review comment responded on Apr 24, 2018

Dear Tizia, Along with the team of Banyan Tree Bangkok I would like to thank you for staying at our hotel on your recent visit to Bangkok. Also thank you for taking the time to share your feedback on your recent stay. We are all most delighted to know that you enjoyed your experience at our hotel. We will share your feedback with the team Please do come back and stay again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

5

nice services

Everyone

Banyan Tree Bangkok provide us very good services as giving us fast respond for our requests. And the staff is really helpful.

By , from Hong Kong on Apr 3, 2018

Review comment responded on Apr 9, 2018

Dear Alfred, Thank you for choosing the hospitality of Banyan Tree Bangkok, and for taking the time to write a review about your recent experience. We are very happy to learn that your stay was a pleasant one, and thank you very much for sharing such gracious comments; it gives us energy to continue the legendary service. Again, thank you for sharing your experience and thank you also for your patronage of Banyan Tree Bangkok. The team and I look forward to having you back in a not too distant future. With best regards, Nopparat Aumpa General Manager

5

a must stay!!!

Everyone
Same sunset just 10 minutes later No filter pic of sunset from the roof Night view from veritgo

Everything was perfect about this hotel. From the minute you walk in, the service is amazing. Royal treatment and facilities are 5 star! Complimentary massages... what more could you want?! Request for Suksan S. He was a great and so sweeet! The best part for me was the vertigo roof top. Such an amazing view with great drinks, service and did I say an amazing view lol! I’m a clean freak and the hotel room was so clean! Light the incense :) .. will definitely stay here again!

By , from san francisco, ca on Nov 12, 2017

Review comment responded on Nov 15, 2017

Dear irenie, Thank you for choosing the hospitality of Banyan Tree Bangkok and for taking the time to write a review about your recent experience. It gives us great pleasure to learn that you enjoyed your stay with us, and thank you very much for sharing the gracious comments. Thank you also for praising our associates, your words are a great testimony of their commitment and dedication to creating memorable experiences for our valued guests. We are very proud of our people and believe that they are amongst the finest in the industry, and your comments are an endorsement of such belief. Again, thank you for choosing our hospitality and letting us know that we made your stay a special and cherished one. We look forward to welcoming you back to Banyan Tree Bangkok in the not too distant future. With warm regards, Nopparat Aumpa General Manager

4

great hotel with good location.

Everyone

The hotel has a great night view of the City of Bangkok. The Vertigo is fantastic place to be. I was moved two times during my stay. The management moved me to the newer facility room one night before I was leaving. I wish it was earlier. The room service is amazing, especially the flower pedal bath.

By , from San Francisco on Jul 11, 2017

Review comment responded on Jul 13, 2017

Dear World Anonymous, Thank you for choosing the hospitality of Banyan Tree Bangkok and for taking the time to write a review about your recent experience. It gives us great pleasure to learn that you enjoyed your stay with us, and thank you very much for sharing the gracious comments. Thank you also for praising our associates, your words are a great testimony of their commitment and dedication to creating memorable experiences for our valued guests. We are very proud of our people and believe that they are amongst the finest in the industry, and your comments are an endorsement of such belief. Again, thank you for choosing our hospitality and letting us know that we made your stay a special and cherished one. We look forward to welcoming you back to Banyan Tree Bangkok in the not too distant future. With warm regards, Nopparat Aumpa General Manager

5

first class from beginning to end!

Everyone

From the moment we got out of our vehicle to the moment we got back in to leave this Hotel provided first class service. They were so accommodating to our group. Our flight wasn't until the evening the day we checked out - they allowed us access to showers to freshen up before the long flight home. Also the Masseuse by the pool was extremely needed!! Sanjeck I believe his name was.

By , from Austin Texas on Feb 6, 2017

Review comment responded on Feb 10, 2017

Dear Jessica, Thank you for choosing the hospitality of Banyan Tree Bangkok and for taking the time to write a review about your recent experience. It gives us great pleasure to learn that you enjoyed your stay with us, and thank you very much for sharing the gracious comments. Thank you also for praising our associates, your words are a great testimony of their commitment and dedication to creating memorable experiences for our valued guests. We are very proud of our people and believe that they are amongst the finest in the industry, and your comments are an endorsement of such belief. Again, thank you for choosing our hospitality and letting us know that we made your stay a special and cherished one. We look forward to welcoming you back to Banyan Tree Bangkok in the not too distant future. With warm regards,